Universal Banker

1 month ago

Sioux Falls, South Dakota, United States Spherion Full time
Spherion Staffing is interviewing candidates for a Universal Banker position. As a Universal Banker you will greet and assist customers with various transactions. Accurately and efficiently process and record routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, processing loan payments and money transfers. Review loan documents, extensive administrative and phone work involved in servicing the loan files. Provide customer service to the loan borrowers.

Pay $17-22/hour DOE

Responsibilities:
-Provide the highest level of quality customer service
-Assist with opening and closing procedures for the bank
-Prepare monthly reports
-Maintain a well-developed knowledge of the complete line of products and services offered by the bank; taking the responsibility to keep up to date on all changes
-Answer customer inquiries/concerns regarding interest rates, loan balances, checking and savings account matters, ordering bank cards and/or checks, and assist customer
with all inquiries via walk-in or telephone
-Process all transactions pertaining to cash, cash items, checking and savings deposits (includes night deposit bag and mail deposits) telephone transfers, bonds, and various
types of payments in accordance with bank procedures
-Balance all teller transactions daily. Ensure transactions are done promptly, accurately and in compliance with bank procedures
-Receive and count cash at beginning and end of each shift
-Establish new banking relationships that will be profitable to the bank
-Refer customers to appropriate staff as needed
-Adhere to compliance procedures and participate in required compliance training
-Establish loan files manually and electronically and order all exhibits soon after file is received
-Develop and oversee loan disbursements, documents, and reports along with obtaining credit and financial information as required
-Ensure loans are processed as per established bank procedures, policies, and approval
-Process, close, present, service and record loan related notes and disbursements
-Provide administrative as well as operational support for all loans
-Daily loan balancing and maintenance of loan accounts
-Other duties as assigned by your manager

Working hours: Various Shifts Available

Skills:
-Professional certificate or Bachelor's Degree in Accounting, Finance or Business is preferred
-2 years of banking experience preferred

Education:
Bachelors

Experience:
1-4 years

Qualifications:
-High School Diploma or equivalent required
-3 years of customer service experience required
-Some clerical, administrative, cash handling and customer service
-Knowledge of customer service principles
-Experience seeking to improve and develop new processes and ideas related to daily banking tasks
-Excellent verbal communication skills and the ability to speak and concisely.
-Ability to use time and resources efficiently in order to accomplish tasks.
-Thoroughness and meticulous attention to detail while seeking to identify and correct banking errors

To be considered, please apply online at or if you have questions you can reach out to Greg Stafford at

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

-Provide the highest level of quality customer service-Assist with opening and closing procedures for the bank-Prepare monthly reports-Maintain a well-developed knowledge of the complete line of products and services offered by the bank; taking the responsibility to keep up to date on all changes-Answer customer inquiries/concerns regarding interest rates, loan balances, checking and savings account matters, ordering bank cards and/or checks, and assist customerwith all inquiries via walk-in or telephone-Process all transactions pertaining to cash, cash items, checking and savings deposits (includes night deposit bag and mail deposits) telephone transfers, bonds, and varioustypes of payments in accordance with bank procedures-Balance all teller transactions daily. Ensure transactions are done promptly, accurately and in compliance with bank procedures-Receive and count cash at beginning and end of each shift-Establish new banking relationships that will be profitable to the bank-Refer customers to appropriate staff as needed-Adhere to compliance procedures and participate in required compliance training-Establish loan files manually and electronically and order all exhibits soon after file is received-Develop and oversee loan disbursements, documents, and reports along with obtaining credit and financial information as required-Ensure loans are processed as per established bank procedures, policies, and approval-Process, close, present, service and record loan related notes and disbursements-Provide administrative as well as operational support for all loans-Daily loan balancing and maintenance of loan accounts-Other duties as assigned by your manager

experience

1-4 years

skills

-Professional certificate or Bachelor's Degree in Accounting, Finance or Business is preferred-2 years of banking experience preferred

qualifications

-High School Diploma or equivalent required-3 years of customer service experience required-Some clerical, administrative, cash handling and customer service-Knowledge of customer service principles-Experience seeking to improve and develop new processes and ideas related to daily banking tasks-Excellent verbal communication skills and the ability to speak and concisely.-Ability to use time and resources efficiently in order to accomplish tasks.-Thoroughness and meticulous attention to detail while seeking to identify and correct banking errors

education

Bachelors

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