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Manager - Data Science
2 months ago
You Lead the Way. We've Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it's negotiating with some of our largest global partners or creating next year's financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.
The Global Rewards Finance team manages one of American Express's largest balance sheet items – the reserve for Membership Rewards in the US and over twenty international markets. The team also provides strategic and financial analysis to help develop winning strategies that enhance customer experience, increase engagement, and help to grow our business.
The ideal candidate will bring a unique balance of technical skills combined with a strategic mindset and the ability to communicate effectively. He or she will be part of the Data Science and Analytics team, made up of highly-talented individuals whose primary remit involves synthesizing data, building predictive models, and conducting advanced analytics to drive actionable business recommendations.
This is an excellent opportunity for individual to work with a number of internal and external agencies and business partners including, but not limited to, Product Management, Controllership, Model Validation, Audit, and Technology. This is a high-visibility role with a focus on building innovative solutions and developing global rewards strategies while maintaining effective governance and controls over a multi-billion dollar line item.
How will you make an impact in this role?
Build and enhance predictive models including the Ultimate Redemption Rate (URR) model, improving forecast accuracy as well as stable and explainable model outcomePerform deep dive analysis to understand root causes for quarterly URR changes and explain to stakeholdersMigrate model capabilities to Google Cloud Platform (Lumi), optimize and provide improvement/efficiency recommendationsDevelop and maintain strong relationships with internal and external agencies including Controllership, Model Validation, Audit and others to satisfy requests and enhance models as neededCommunicate verbally and in writing to various stakeholders to educate them about data-driven insights and recommendationsProvide decision support for rewards initiatives by leveraging analytical and data mining techniques to optimize loyalty programs across businesses in US and international markets and across lines of business Minimum Qualifications Experience in statistical/predictive modeling and experience with machine learning is a plusA strong programmer with ability to write an efficient and optimized production level code in Python and PysparkStrong analytical skills, quantitatively oriented, and comfortable working with large sets of dataDemonstrated experience with data manipulation techniquesThought leadership and creativity in solving challenging, and potentially ambiguous, business problemsExcellent verbal and written communication skills with the ability to effectively disseminate information to audience with various levels of technical knowledgeAbility to build relationships with cross-functional teams by influencing with sound logic Preferred Qualifications Minimum two years of work experience in predictive or statistical modeling Advanced quantitative degree such as Statistics, Data Science, Economics or Computer Science Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: to access the three posters.