Neighborhood Partnership Program Care Coordinator

Position Salary: $45,000/yr Position Summary: The Neighborhood Partnership Care C o o r d i n a t o r is r e s p o n s i b le f o r fac i li t ati n g the W r a p ar o un d p r o c e s s, in a timely and responsive manner, f o r f a m i l i es located throughout Seminole County who either self refer or are referred by another local community partner. The C are C oo r d i n a t o r c o o r d i n a te s a n d sche du l e s F a m ily T e a m C o n feren c es to p r o mo t e healthy, stable families with the goal of preventing involvement with the system of care and keeping families intact. The C ar e C o o r d i n a t o r m ai n t ai n s i n f o r m ati o n re g ar d i n g the e n v ir o n m e n t o f cur r ent s e r v ices t o ens ur e a f l e xi b l e, resp o n s i v e, c u l tu r ally c o m p e tent s er v i ce d el i v e r y s y st em . Technical/Functional Expectations: Fa mily Te a m C o n f e r e n ces - Essent i a l F un ct i o n : C oo r d i n ate a n d faci l it a t e F a m i l y Te am C o n f ere n ce s in o r d e r to ac h i e v e c o n sens u s a mon g fa m i l y a n d o ther p artic i p a n ts in d e v e l o pi n g an a p p r o p ria t e p lan b a s ed o n the n ee d s o f t h e f a m il i es a nd t o e n s u r e c om p lia n c e with B F P p r o ced u r e s, v al u es, a n d sta nd a r d s. S e r vi c e an d T r e a t ment D e li ve r y - E s se n ti a l F u nctio n : E n s u re s er v i c es a n d t r ea t m ent a r e d el i ve r ed f r o m a str e ng th b ased fr a m e wo rk a n d cu s t om i z ed in o r d er t o m ee t i nd ivid u ali z ed n ee d s o f c on s u m ers a n d a r e c u ltu r al l y c om p e t ent. Utili za tion M ana g e m e n t-- E ssenti a l Fun c tio n : A u t h o ri z ati o n a n d mo n i t o ri n g o f r e s o u rc e s , i n c l ud i n g a g e n c y a n d c o mm un i t y , t o m ee t c li e n t's n e eds. Rel a tio n ship M a i n ten a n c e - -Essenti a l Fun cti o n: F o s te r a n d m ai n tain o n g o i n g r e lati o n s h i p s w i th fa m i l y m e m b ers, community members, p r ov i d e r s, a n d i d entified res o u r c es in o r d er t o call o n o t h ers t o i mp l e m e n t clie n t p l a n s. Adh e r e to S OC V a l u e s a n d Pr i nc i p le s - E sse n tial F u n ctio n : This is req u ired i n o r d er t o e m b ra c e a n d p r om u l g a t e t h e v a l u es a n d p ri n ci p les o f the Sy st e m o f Care o n a c o n s i st e n t b asis with e ach fa m i l y a n d i n t e ract i o n . P l ann i n g /S ch e du li n g / M e e t i n g mult i p le d e a d line s : P l a n a n d sc h e du le m e e ti n g s, c o n f e ren c es, a n d tr a v e l sche du l e s in o r d er to m ai n t ain staff sc h e du les. Ot h er du t i e s a s r e qu i re d : J o b p er f o r m a n c e req u i r es f u l filli n g o th e r i n ci d ental o r r e lated du ti e s as assi g n e d , assisti n g a n d t r ai n i n g o t h ers, a n d p erf o r m ing d u ti e s o f h i gh er rated p o s i ti o n s fr o m time t o ti m e f o r d eve l o p m ental p u r p o s es. Behavioral Competencies: I nn ov a tio n : Ab le t o g ene r a te n e w o r d if f erent pr o d u c ts, p r o ce s s es, o r s o l u ti o n s ; c r ea t e u n i q u e s o l u t i o n s to pr o b l e m s; e x p r ess f re sh i n si gh ts o r i n n o v a ti o n s r e g u larl y ; t h i n k o u t si d e o f e xi s ti n g p a r a d i g m s. Fac ilitatio n : Ab le t o u se j udgm ent a n d p r ov i d e a p r o c e s s t o ea s e g r o u p r e s o l u t i o n o f is s u e s ; clari f y p o i n ts o f v i ew a n d t e r m i n o l o g y to g ain g r o u p acc e p t a n ce; f a cili t a t e t h e a c t i o n s , d e cisi o n s, o r o p i n i on s o f o thers in a p o sit i v e d ir e ct i on . D evel o p Rel a tio n sh ip s : Ab l e to r elate with o t h ers w h ile bu il d i n g credi b ility a n d ra pp o rt; g i v e p er s o n a l s u p p o rt a n d r e a ss u ra n c e ; p u t o t h e r s at e a se ; b u ild c oop erat i v e r el a ti on s h i p s. C u sto m e r S e r vi c e: Ab l e t o a n tici p a te a n d r e s p o n d t o c o n s u m er's n e eds, c o n c ern s , o r q u est i o n s in o r d er t o m e et or exceed their expectations; help e v al u a t e n ee d s a n d o pti on s; s h o w care a n d co n c ern t o d e mo n s tra t e c o n s u m er i mp o rta n c e a n d v al u e. I n fl u e nc e : A b le to positively change o p i n i o ns a n d act i o n s o f o th e r s in a d e sired d ire c t i o n ; p r e s e n t i n f o r m a t i o n in a p ers u a s i v e m a n n e r ; c l ari f y i n f o r m a t i o n in o r d er to g ain und e rst a nd i n g a n d b u y -i n . Pr ob l e m S o lvi n g : Ab le t o ex ercise j ud g m ent in bu il d i n g r e al i stic s o l u t i o n s t o p r o b l em s ; und e r sta n d t h e r e a l iss u es b e h i n d p r o bl em s ; u s e c om mo n s e n s e a nd t a ke p ractical a c t i o n t o s o l v e p r o b l e m s. S ensitiv i t y : W o rk eff e ct iv e l y with a n d s ho w s ens i ti v i t y t o c u ltu r al d i f f e r en c es an d v ari o u s s o c i o - ec o n o m i c b ackgr o u nd s o f o thers. Et h i c s : A d h e r e t o a n d m o d el p ri n ci p l es a n d v al u es o f Ag ency a n d S ys t e m o f C a re b y b ei n g s tren g t h - b ase d , s o l u t i o n -f o c u s ed, m aintai n s h i gh e st l e v el o f in t egri t y a n d e t h i c al stan d ar d s a n d w o r k c o ll a b o r a ti v ely w i t h em p l o y ee s, pa r tners, st a k e h o l d ers a n d cl i ents in all i n t er a ct i o n s. Business Experience: S t r on g c o m p u t e r/ d a ta e n t r y skil l s : This e x p er i ence is req u ired in o r d er t o m ai n tain o ur u tili z at i o n m a n a g e m ent s y s t em . 3 + y e a r s ' E xpe r i e n c e w o r king with f a milies an d ch il d r en: This e x p er i en c e i s e ss e n tial in o r d er to eff e ct i ve l y w o r k w i th chil d r en a n d f a m il i es within o u r community . C o ll ab or a tio n , n e go tiati o n an d p r o b le m - solving skill s : This e x p erien c e is es se n ti a l in o r d er t o ef f e c t i v ely facilita t e t h e Wra p a r o u n d F a m ily T e a m co n f e r enci n g p r o c e ss. V a lid Dr i v e r ' s L i c e n se - E s s e n tia l : This po siti o n req u ires a v al i d d riv e r 's l i c ense in o r d er t o t ra v el thro ug h o u t the C o un t y . Educational and Experience Requirements: B A / BS - Ba che l o r's D egr e e i n Hu m an S e r v i c es o r e qu i v ale n t req u i r e d . M as t ers in P s y ch o l o g y , H u m an S e r v i ce s o r S o cial W o r k p refe r r ed. 1 t o 2 y ears r el a t e d e x p e r i e n ce req u i r e d . 2 t o 5 y ears Wra p a r o u nd a n d r e la t ed e x p er i ence r e q u ir e d . Physical Requirements: Gras p i n g Carr y i n g p o un d s Reachi n g S itti n g Sta nd i n g Ben d i n g T w isti n g S p eaking Readi n g L isteni n g T y p i n g Writi n g Operate M o t o ri z ed Veh i c l e s / E qu i p m e n t Brevard Family Partnership and Brevard C.A.R.E.S. are Equal Opportunity/Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. These employers also maintain Drug-Free Workplaces. Requests for Auxiliary Aids for Hearing Impaired or Limited English Proficiency Candidates may be made with a minimum of five (5) days notice to C Hernandez at