See more Collapse

Hospital IS Analyst IV

2 months ago

Baltimore, Maryland, United States MEDSTAR HEALTH Full time
Assists customers with the creation of service requests in the hospital in which they are located. Assists customers with questions regarding computer technology (hardware and software), as well as, facilitation of issues and problems. Oversees the design, implementation, and maintenance of local administrative, financial, and/or clinical applications. Oversees the development of project requirements, process and use documentation, product testing, product troubleshooting, product upgrades, and report development.
Education
  • Bachelor's degree in Computer Science; or, an equivalent combination of education and technical experience required
Experience
  • 8-10 years Experience in an application support role or demonstrated proficiency in job requirements required
Licenses and Certifications
  • No special certification, registration or licensure required
Knowledge, Skills, and Abilities
  • High-level problem-solving skills to be used to resolve difficult human, technical, clinical, or administrative problems within a technical environment.
  • Ability to gain internal contacts necessary to effectively advise, consult or counsel others to gain cooperation and acceptance of ideas or actions.
  • Excellent verbal and written communication skills.
Actively coordinates and facilitates successful resolution to user issues, problems and requests. Creates agendas to accomplish desired results. Keeps meetings on track and focused. Ensures accurate minutes are maintained to reflect all discussions and decisions.Allocates and manages work assignments to application support staff members.Coordinates and manages vendor resources in the implementation of new software, or application upgrades and enhancements. Ensures service level agreements are administered according to expectations.Coordinates and mentors associates in the design and development of user and application support documentation to facilitate optimal use of applications. Ensures appropriate updates to support documentation are in designated documentation repositories. Coaches and mentors associates in documentation standards and guidelines.Designs, coordinates and conducts the testing of software updates, fixes, and routine maintenance. Requests user validation as needed. Validates that systems operate and perform properly through user testing. Coordinates with vendors and users to perform testing.Develops reports and mentors and leads associates in the development of ad hoc and standard reports using system report writer or other tools to meet customer needs. Assists and guides users in developing ad hoc reports. Evaluates report requests against reporting definitions.Leads and mentors project team members in the execution of tasks related to work plans, resource plans, schedules, budgets, administrative reports, and acceptance criteria in accordance with standard project guidelines set forth by the PMO.Manages and leads the requirements analysis, functional specification definition and design processes, and implementation and testing of enhancements. Evaluates and provides direction to Information Systems associates and business departments.Provides advanced support to customers within and beyond the corporate organization in the implementation and operational use of software applications. Actively coordinates and facilitates successful resolution to user issues, problems and requests. Conversant regarding service line trends, issues and initiatives. Serves as liaison between application and technical IS groups, and user community. Assists IS AVP with managing complicated projects. Cultivates relationships with hospital business system owners.Responsible for the management of database(s) and applications. Evaluates database design and development, and software maintenance activities. Implements recommendations for performance improvements. Responsible for the periodic review of software with customers and vendors to evaluate software utilization, and effectiveness.Serves as a subject matter expert in relevant technology, trends and developments in the healthcare industry. Serves as a resource and mentor. Assists and serves as a customer advocate in the demand management process. Collaborates with other application and technical staff to evaluate complex customer requests.Serves as an expert and mentor in problem analysis and resolution in support of decisions and planning within the enterprise application service area. Analyzes the impact of application modules on departments. Develops solutions to meet project objectives. Coordinates vendors, Information Services associates, and users in troubleshooting problems and resolving software or procedural issues.Skilled in delivering verbal and written presentations in diverse group settings. Demonstrates ability to align presentation tools with the audience to ensure and enhance effective communication. Actively participates in or facilitates meetings, committees, task forces, or multidisciplinary quality and service improvement teams as a subject matter expert.Supervises the day-to-day operations of the application support group in a geographic area. Assures timely and professional customer service relative to the application.Trains, orients, and assigns department staff. Evaluates performance and conduct performance management planning. Makes recommendations for personnel actions. Maintains ongoing communication with staff to review programs, provide feedback, discuss new developments, and exchange information. Coaches, guides and mentors application support staff members. Provides leadership by example.

We have other current jobs related to this field that you can find below

  • Sr. Epic Ambulatory Digital Analyst

    4 weeks ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Epic Application Coordinator-Senior Level: Johns Hopkins Medicine has FIVE levels to its Application Coordinator roles. This enriching and rewarding career opportunity were created to fit a variety of skill sets and talents across IT, Clinical, and Business areas that support our medical communities. The Senior Epic Ambulatory Digital Analyst, with minimal...

  • Patient Services Coordinator IV

    4 weeks ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    YOU BELONG HEREWhat Awaits You?Career growth and developmentEmployee and Dependent Tuition Assistance Diverse and collaborative working environmentAffordable and comprehensive benefits packageOur competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by...

  • Coding Specialist IV

    4 weeks ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    What Awaits You?Career growth and developmentEmployee and Dependent Tuition Assistance Diverse and collaborative working environmentAffordable and comprehensive benefits packageYOU BELONG HEREPosition SummaryThe Inpatient Coding Specialist IV analyzes and interprets the most complex clinical electronic health documentation by physician and applicable...

  • RN Telemetry Hospital Contract Night Shift

    2 weeks ago

    Baltimore, Maryland, United States Infojini Healthcare Full time

    ID: Shift: 12H Night Description: Unit DescriptionFacility Name: University of Maryland Medical Center Total # of Facility Beds: 750+Unit Name: Transplant IMCTotal # of Unit Beds/Suites/Deliveries: 27Teaching Facility: [x ] Y [ ] N Teaching Hospital Experience Required: [ ] Y [x] N Trauma Level: Level 1Prior Travel Experience Required: [ ] Y [ x ] N Minimum...

  • Contract Analyst

    2 weeks ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Apply Refer a Friend Back Share This Page Share on Facebook Share on Twitter Share on LinkedIn Share via Email Job Details Requisition #: 640322Location:Johns Hopkins Health System,Baltimore,MD 21201 Category:Non-Clinical ProfessionalSchedule:Day Shift Come join a great team Fantastic opportunity to grow and learn valuable skills for entry-level, recent...

  • Regulatory Data Analyst

    4 weeks ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    YOU BELONG HEREWhat Awaits You?Career growth and developmentEmployee and Dependent Tuition Assistance Diverse and collaborative working environmentAffordable and comprehensive benefits packageOur competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by...

  • Analyst

    2 weeks ago

    Baltimore, Maryland, United States Moore DM Group Full time

    About Us Edge Direct is a results-driven fundraising agency that has proudly served hundreds of the world's best-known causes for nearly a century. We help nonprofit clients achieve maximum support for their missions through effective direct response marketing. We design programs that meet the unique needs of nonprofits in today's evolving fundraising...

  • Regulatory Health Care Data Analyst

    4 weeks ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    YOU BELONG HEREWhat Awaits You?Career growth and developmentEmployee and Dependent Tuition Assistance Diverse and collaborative working environmentAffordable and comprehensive benefits packageOur competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by...

  • Research Analyst

    2 weeks ago

    Baltimore, Maryland, United States Johns Hopkins University Full time

    The Pathology Department is seeking a casual Research Analyst to provide day-to-day leadership and coordination for the projects involved in the Mass Spectrometry Core Facility.With a high level of independence and minimal supervision, the incumbent will provide supervision and directions to technical staff on various aspects of research activities. Examples...

  • Economic Inclusion Report Analyst

    2 weeks ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Join an amazing global healthcare organization Excellent compensation package Awesome benefits, including dependent tuition reimbursement Location: 1812 Ashland Ave Ste 400, Baltimore, MD 21205 Shift: Full Time (40 hours) Day Shift, 8:30 am 4:30 pm Weekend work required Exempt Position Summary; The Economic Inclusion Reporting Analyst...

  • Senior Financial Analyst

    1 month ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Sr. Financial Analyst coordinates and participates in the development and monitoring of the budgeting & finance activities related to the Department of Physical Medicine and Rehabilitation (PM&R). Develop financial reports for forecasting and result analysis to improve the operational and financial effectiveness of multiple business lines, including,...

  • Registered Nurse

    2 weeks ago

    Baltimore, Maryland, United States MEDSTAR HEALTH Full time

    IV Therapy/Vascular Access Team HighlightsSomefunctions include: IV ultrasound, port access, dressing changes, non-tunnelline pulls upon discharge amongst othersIV Therapy RNs don't carry a patientload and float to all units in the hospitalLow associate turnoverExcellent teamwork and collaborationHospital specializing in orthopedicand cardiac patients...

  • Economic Inclusion Report Analyst

    2 weeks ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    Join an amazing global healthcare organization Excellent compensation package Awesome benefits, including dependent tuition reimbursement Location: 1812 Ashland Ave Ste 400, Baltimore, MD 21205 Shift: Full Time (40 hours) Day Shift, 8:30 am 4:30 pm Weekend work required Exempt Position Summary; The Economic Inclusion Reporting Analyst will be a key...

  • core service spec fin iv

    7 days ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    The Johns Hopkins Health System Corporation is a not-for-profit organization dedicated to providing the highest quality of care in the treatment and prevention of human illness. JHHS is an academically based health system consisting of: The Johns Hopkins Hospital, Johns Hopkins Bayview Medical Center, Johns Hopkins Howard County Medical Center, Suburban...

  • Core Service Spec Fin IV

    7 days ago

    Baltimore, Maryland, United States Johns Hopkins Medicine Full time

    YOU BELONG HEREWhat Awaits You?Career growth and developmentEmployee and Dependent Tuition Assistance Diverse and collaborative working environmentAffordable and comprehensive benefits packageOur competitive Benefit Package is designed to support the well-being and financial security of our employees. You can explore the details of our benefits offering by...

  • Progressive Care Unit

    2 weeks ago

    Baltimore, Maryland, United States Infojini Healthcare Full time

    ID: Shift: 12H Rotating Description: Unit DescriptionFacility Name: University of Maryland Medical Center Total # of Facility Beds: 750+Unit Name: Transplant IMCTotal # of Unit Beds/Suites/Deliveries: 27Teaching Facility: [x ] Y [ ] N Teaching Hospital Experience Required: [ ] Y [x] N Trauma Level: Level 1Prior Travel Experience Required: [ ] Y [ x ] N...

  • RN - Progressive Care Unit (PCU) - Travel - Night Shift

    2 weeks ago

    Baltimore, Maryland, United States Infojini Healthcare Full time

    ID: Shift: 12H Night Description: Unit DescriptionFacility Name: University of Maryland Medical Center Total # of Facility Beds: 750+Unit Name: Transplant IMCTotal # of Unit Beds/Suites/Deliveries: 27Teaching Facility: [x ] Y [ ] N Teaching Hospital Experience Required: [ ] Y [x] N Trauma Level: Level 1Prior Travel Experience Required: [ ] Y [ x ] N Minimum...

  • Progressive Care Unit

    2 weeks ago

    Baltimore, Maryland, United States Infojini Healthcare Full time

    ID: Shift: 12H Rotating Description: Unit DescriptionFacility Name: University of Maryland Medical Center Total # of Facility Beds: 750+Unit Name: Transplant IMCTotal # of Unit Beds/Suites/Deliveries: 27Teaching Facility: [x ] Y [ ] N Teaching Hospital Experience Required: [ ] Y [x] N Trauma Level: Level 1Prior Travel Experience Required: [ ] Y [ x ] N...

  • Analyst III, QC Microbiology, 3rd Shift

    4 weeks ago

    Baltimore, Maryland, United States Emergent Biosolutions Full time

    We go where others won't, taking on some of the biggest public health challenges to protect and enhance millions of lives, and create a better, more secure world. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect and enhance life.I. JOB SUMMARY The Analyst III,...

  • Analyst II, QC Microbiology, 3rd Shift

    4 weeks ago

    Baltimore, Maryland, United States Emergent BioSolutions Full time

    We go where others won't, taking on some of the biggest public health challenges to protect and enhance millions of lives, and create a better, more secure world. Here, you will join passionate professionals who advance their scientific, technical and professional skills to develop products designed-to protect and enhance life.I. JOB SUMMARY The Analyst II,...