Account Representative

4 weeks ago

New York, New York, United States Marsh McLennan Full time

This is a terrific opportunity to join Marsh's Asia Client Services (ACS) specialty practice as a client advisor located in our New York, NY office. The ACS specialty practice in the United States is part of a global network of approximately 600 dedicated colleagues that specializes in providing insurance and risk management services and solutions to multinational clients emanating from Japan, Korea, China, Taiwan, and India.

This is the ideal role for an individual looking to join a highly successful team within an established, market leading insurance brokerage. We seek an individual that is passionate about building relationships with clients, deliver exceptional customer service, and willing to collaborate with their team to achieve goals and improve client deliverables. The position offers a real opportunity to progress upwards.

We are seeking a Account Representative in our New York, NY office.

What can you expect?

  • Develops basic understanding of client's business, policies, and practices.
  • Licensed per appropriate state regulations;
  • Is accountable for quality control on client work
  • Develops basic understanding of risk identification and analysis;
  • Understands Insurance policies, coverages, forms, pricing, checklist and insurance regulations;
  • Develops basic knowledge of program design and brokerage concepts;
  • Develops basic understanding of the working insurance marketplace and how to manage on behalf of clients. Begins to develop market relationships;
  • Develops basic understanding of risk management concepts;

What is in it for you?

  • Opportunities to take risks, innovate and disrupt. Marsh is agile and resilient – our goal is to invest in you by training on soft and technical skills to prepare you for opportunities in different areas of our business.
  • A company with an exceptional, global brand and proven results to match
  • Culture of internal mobility, collaboration and valued partnerships
  • Competitive pay and full benefits package starting day one - medical, dental, vision, life insurance, generous 401k
  • Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with diverse counterparts in industry groups and client organizations.
  • Competitive pay (salary and performance based bonus potential), full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution.)
  • Flexible work opportunities for work/life balance
  • Generous Parental Leave and Tuition Reimbursement plan and participation in our Employee Stock Purchase Plan

We will count on you to:

  • Responds to client needs promptly. Reviews and analyzes clients insurance needs and recommends changes in coverage.
  • Alerts management to potential account problems, seeks direction, implements appreciate action
  • Effectively communicates information to account team;
  • With assistance, structures and writes reports and presentations;
  • Learn to present to clients and prospects. May participate in presentations.
  • Alerts account manager and team manager to any problems that are potentially serious and may jeopardize Marsh relationship with client.
  • Responsible for placing coverages which includes pricing, market selection, marketing and binding in a timely manner. Seeks assistance as necessary.
  • Learns to use interpersonal skills for positive results;
  • Supports the sales efforts

What you need to have:

  • Bachelor's degree or equivalent work experience required
  • Working knowledge of insurance coverages is required.
  • Proficiency in MS Office tools witih a strong PowerPoint background
  • Ability to multitask and work in a fast paced, matrixed environment
  • High attention to detail and collaborative skill set

What makes you stand out:

  • Strong Communication Skills
  • Energy and Enthusiasm
  • Excellent analytical, project management and problem-solving skills

Marsh is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.


The applicable base salary range for this role is $49,400 to $105,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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