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Catering Sales Manager- DoubleTree by Hotel Tulsa Downtown

4 months ago

Tulsa, Oklahoma, United States Hilton Full time

The beautiful Doubletree by Hilton Tulsa Downtown is adding a Catering Sales Manager to their team to book local corporate events, social events, and room block up to 20 on peak This is a great opportunity to sell for the #1 Best Company in the US and work alongside an amazing team Our hotel is connected to Cox Business Convention Center by skybridge, and Tulsa Expos Center and Philbrook Museum of Art is within 5 miles. The ideal candidate will have 1+ years of catering and events experience and passionate about client relationships and booking amazing events at our hotel

What will I be doing?

As Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high level service throughout the pre-event, event, and post-event phases of events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.

Specifically, your essential functions will be to perform the following tasks to the highest standards:


• To organize, plan and prioritize your duties by developing plans and goals.

• Timely communication to internal and external clients via telephone, email, written documents or in person.

• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.

• Demonstrate knowledge of job systems, products, systems, and processes.

• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.

• Selling and influencing both internal and external clients.

• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.

• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.

• Participate in customer site inspections and assist with the sales process as necessary.

• Other duties as necessary based on business needs.

• Regular attendance.

#LI-JW1

The Benefits

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.

  • Medical Insurance Coverage Options – for you and your family. Able to enroll after 90 days of employment
  • Vision, dental, life and disability insurance
  • Mental Health Resources
  • Best-in-Class Paid Time Off (PTO)
  • Go Hilton travel discount program: 100 nights of discounted travel per calendar year
  • Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
  • Career growth and development
    • Team Member Resource Groups

  • Recognition and rewards programs
  • Access to your pay when you need it through DailyPay
  • Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
  • Inclusive family-building and fertility benefits
  • Expanded bereavement leave.
  • Adoption Assistance program
  • Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
  • Complimentary parking

Sales Incentive

Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company's financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.