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Product Manager, TSA PreCheck

3 months ago

Austin, Texas, United States CLEAR Full time

The Product Manager, TSA PreCheck will work closely with Engineering leadership and the Aviation team to define and build core enhancements to enable scale and operational excellence of CLEAR-powered TSA PreCheck enrollments to millions of travelers nationwide.

What you'll do:

  • Own the product roadmap for TSA PreCheck enrollments, balancing the needs of external partners (e.g. TSA), internal business teams, Ambassadors, and consumers who seek out CLEAR for a friction-free TSA PreCheck enrollment experience
  • Drive clarity around complex government requirements while developing compelling business and security cases for program enhancements (gaining TSA and business buy-in)
  • Drive efficiencies for external & internal customer groups
  • Contribute to company-level strategic decisions by highlighting current and future state capabilities of the program
  • Become an SME in understanding government requirements processes, why those requirements exist, and how best to solution against them
  • Collaborate with Product Design to map out end-to-end consumer journeys
  • Collaborate with Engineering counterparts to ensure delivery of products on time and within budget
  • Represent CLEAR externally with strategic business partners to drive towards a shared product vision

How you'll measure success:

  • Develop success metrics and drive a culture of continuous, data-driven improvements
  • Drive efficiencies for all customers – TSA, Ambassadors, new and existing PreCheck members – with thoughtful product decision making
  • Scale TSA PreCheck Enrollment Provided by CLEAR to millions of travelers nationwide

What you're great at:

  • 4+ years of experience in technology product management
  • Driving alignment with immaculate communication skills - you know your audience and how to build trust with stakeholders
  • Diving deep into the details, while maintaining big picture focus
  • Creating clarity and driving focus in complex and dynamic contexts
  • Obsessing over the internal and external customer experience
  • Patience and persistence, knowing not everything will go as planned

How You'll be Rewarded

At CLEAR we help YOU move forward - because when you're at your best, we're at our best. You'll work with talented team members who are motivated by our mission of making experiences safer and easier. In our offices, you'll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs.

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match.

Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. Salary is just one component of CLEAR's total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units.

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 13+ million passionate members and hundreds of partners around the world, CLEAR's identity platform is transforming the way people live, work, and travel. Whether it's at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

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