![ServiceNow](https://contents.bebee.com/companies/us/servicenow/avatar-vAdof.png)
Senior Staff Technical Program Manager
4 weeks ago
Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired CompaniesTM.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.
Job Description
Team & Role
This role will be working with the business, product, and technology leaders in a new ServiceNow product area as they embark on the challenging and exciting journey to integrate their personnel, re-platform their technologies, and create compelling new value propositions.
What you get to do in this role:
- Work side-by side with some of the most innovative and collaborative product and technology leaders on high-visibility initiatives
- Responsible for taking company-wide, mission critical IT projects from original concept through final implementation
- Ensure adherence to processes, quality standards and deliverables so that your projects are delivered with machine-like predictability
- Create transparency through reports, dashboards, and status
- Help manage risks, dependencies and escalate impediments
- Help manage the team's releases and navigating release requirements
- Use critical thinking skills to solve difficult and sometimes ambiguous problems
- Drive process improvements and create documentation to promote best practices
- Coordinate day to day activities required to deliver a great solution on time
Qualifications
In order to be successful in this role, we need someone who has:
- Ability to build strong, trusting relationships with development teams, product management, stakeholders, and cross-functional development groups
- Outstanding communication and presentation skills
- Demonstrated experience planning and driving the integration of small or startup engineering teams into a larger enterprise
- Skilled at identifying waste in end-to-end development, deployment, and release processes and driving continuous improvement across the organization
- A proven ability to lead through influence
- High emotional intelligence to effectively manage a diverse team working in different environments
- Exceptional team building and team management skills, including interpersonal skills, conflict resolution, and negotiation
- Demonstrated competence in key program management best practices: program planning, schedule construction and management; risk assessment & mitigation, change management, and predictive metrics
- Encourage, support, and guide continuous improvement of the team, its products, and processes
- An orientation for execution with a strong process and metrics focus
- Clearly communicate changes/requests to the team and status/compromises to stakeholders
- Comfortable in hybrid waterfall and Agile development processes
Preferred Qualifications:
- PMP Certification or equivalent
- Agile or Scrum Certification or equivalent
Basic Qualifications
- 10+ years in program management with a proven track record of leading complex programs
- A solid understanding of SDLC and release management practices in cloud-based SaaS product organizations
JV20
MR23
For positions in the Bay Area, we offer a base pay of >, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located, and is subject to change based on work location.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .
From Fortune Fortune Media IP Limited All rights reserved. Used under license.
Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.
-
Staff Technical Program Manager
2 weeks ago
San Francisco, California, United States Reddit Full timeTheTechnical Program Management Office(Tech PMO) exists toaccelerate,scale, andempowerall teams at Reddit to do their best work and advance our company's mission. We operate from within the office of the CTO, maximizing our ability to galvanize and drive technical programs and solutions to solve company-wide problems. Our reach extends across the entire...
-
San Francisco, California, United States Amazon Full timeAmazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture.We offer experiences that serve all listeners with our...
-
Senior Technical Program Manager
2 weeks ago
San Mateo, California, United States Snowflake Computing Full timeBuild the future of data. Join the Snowflake team.We're at the forefront of the data revolution, committed to building the world's greatest data and application platform. Our customers remain engaged and super satisfied with our technology and are constantly asking us to expand our offerings. Hence, Snowflake is now striving to become the cloud data platform...
-
Senior Technical Program Manager
4 weeks ago
San Francisco, California, United States Strava Full timeAbout This RoleStrava is the leading subscription platform at the center of connected fitness, with more than 100 million community members in over 190 countries. The platform offers a holistic view of your active lifestyle, no matter where you live, which sport you love and/or what device you use. Everyone belongs on Strava when they are pursuing an active...
-
Senior Technical Program Manager
2 weeks ago
San Diego, California, United States Hewlett Packard Enterprise Full timeSenior Technical Program Manager page is loaded Senior Technical Program Manager Apply locations Spring, Texas, United States of America San Diego, California, United States of America time type Full time posted on Posted 26 Days Ago job requisition id Senior Technical Program Manager Description -HP is bringing together a highly skilled team with diverse...
-
Senior Technical Program Manager
2 weeks ago
San Diego, California, United States HP Inc Full timeHP is bringing together a highly skilled team with diverse experiences and industry leading expertise to drive new user experiences. With a focus on speed, agility and driving innovation, the team leverages the best of HP and innovates where needed. At our core is doing what is right to delight our customers and succeed in an ever changing world.We are...
-
Technical Program Manager
7 days ago
San Francisco, California, United States Memfault Full timeAs a Technical Program Manager at Memfault, you will drive the successful implementation of our platform. You will manage new customers in their first 180 days from the time they sign the order through to their deployment onto production devices. Your strong product knowledge, excellent project management skills, and strong written and verbal communication...
-
Technical Architect- Expert
2 weeks ago
San Francisco, California, United States PRG Technical Full timeJob Role: Senior Technical ArchitectCompany: Leading GIS Solutions ProviderLocation: Remote PositionOverview: We are currently looking for a skilled Senior Technical Architect with a specialization in Geographic Information Systems (GIS). This role involves designing and implementing application system architecture for enterprise GIS solutions. The ideal...
-
Technical Program Manager
21 hours ago
San Francisco, California, United States Square Full timeJob DescriptionAs a Technical Program Manager on the SAM Strategy team, you will define and manage complex technical programs that will drive the organization forward. You will identify opportunities, align across cross-functional stakeholders, pursue solutions while assessing trade-offs, and ensure the execution of programs to boost Square's growth. Ideal...
-
Technical Program Manager
4 weeks ago
San Francisco, California, United States Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their...
-
Technical Program Manager
4 weeks ago
San Francisco, California, United States Sigma Computing Full timeJob Summary:We are looking for a dynamic Technical Program Manager to oversee and improve the efficiency and effectiveness of our support operations. This individual will lead various support programs, drive process improvements, and ensure alignment with organizational goals. The Program Manager will have a strong bias for action, influence teams, and...
-
Senior Program Manager
4 weeks ago
San Francisco, California, United States Fluence Full timeFluence is searching a program manager for the technology team. The program manager is responsible for planning, executing, and overseeing a portfolio of IT projects to achieve specific business goals. This role will report to the IT PMO director.What does a Senior Program Manager do at Fluence? Strategic Planning: Develop and communicate the program's...
-
Technical Program Manager
2 weeks ago
San Francisco, California, United States hims & hers Full timeJoin our team at Hims & Hers Health, Inc.Hims & Hers is the leading health and wellness platform with a focus on helping everyone feel great through improved health. As a public company traded on the NYSE under the ticker symbol 'HIMS,' we offer personalized nonprescription and prescription solutions for various health concerns.We are currently seeking a...
-
Technical Program Manager
5 days ago
San Francisco, California, United States Diamond Foundry Full timeDiamond Foundry Inc. is solving the thermal limitation at the foundation of today's most exciting tech industries -- AI & cloud compute, electric-car power electronics, and 5G/6G wireless. We have managed to produce the world's first single-crystal diamond wafers and are now on a mission to put a diamond behind every chip. We are the rare unicorn that has...
-
San Jose, California, United States McAfee Full timeRole Overview:As McAfee continues to evolve into a consumer-centric business, it is looking to mature and elevate its Product & Design organization into a strategic, proactive, and customer-obsessed arm of the business. McAfee's SVP of Product & Design is seeking an experienced Senior Director of Technical Program Management to enhance and oversee day-to-day...
-
Technical Program Manager Sales
4 weeks ago
San Francisco, California, United States Square Full timeJob DescriptionThe Strategy & Analytics team within Sales & Account Management (SAM) is building the data-driven programs and technology to increase team efficiency and effectiveness and improve the experience of businesses that use Square's ecosystem of products. We are a team of Technical Program Managers, and Strategic Program Managers, and Analysts who...
-
Head of Technical Program Management
4 weeks ago
San Francisco, California, United States Block Full timeCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
Senior Program Manager
4 weeks ago
San Francisco, California, United States Fluence Full timeAbout Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products,...
-
Senior Technical Product Manager
4 weeks ago
San Francisco, California, United States Bright Machines Full timeRETHINK MANUFACTURING The only way to ignite change is to build the best team. At Bright Machines, we're innovators and experts in our craft who have joined together to create a new category of manufacturing that will help transform the industry. We believe software and data are the answer, thoughtfully applied to solve our customers' unique challenges....
-
Senior Technical Product Manager
2 weeks ago
San Francisco, California, United States Bright Machines Full timeRETHINK MANUFACTURING The only way to ignite change is to build the best team. At Bright Machines, we're innovators and experts in our craft who have joined together to create a new category of manufacturing that will help transform the industry. We believe software and data are the answer, thoughtfully applied to solve our customers' unique challenges....