Assistant Manager

3 weeks ago


Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full time

Description

The primary responsibility of the Assistant Manager - Banquets is to assist the Manager - Banquets in the execution of banquet operations. This position will meet with customers to determine banquets needs, execute banquet food and beverage events according to banquet event order (BEO) specifications, adjust specifications as necessary and perform follow-up ensuring guest satisfaction.


Minimum Employment Requirements

§ 18 years of age, proof of authorization/eligibility to work in the United States.

§ High School diploma or equivalent.

§ Ability to communicate effectively in a positive/upbeat fashion utilizing English; both in oral and written form.

§ Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts.

§ Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards.

§ Maintain consistent adherence to Wind Creek's customer service standards.

§ Must be able to work varied shifts, including weekends and holidays.

Specific Position Requirements

§ 3 years' hotel/catering banquet manager or supervisor experience required, or 3 years' experience in progressive or a Lead position of an upscale and/or high-volume food beverage service establishment.

§ Previous experience working in a guest service environment or customer service area of a hotel/casino resort preferred.

§ Knowledge of Delphi, Delphi Diagrams and MS Office preferred.

§ Ability to fluently read, write and understand English.

§ Must possess or be able to obtain a Responsible Alcohol Management Program (RAMP) certification card.

§ Physical ability to access all areas of the property.

§ Ability to withstand prolonged standing, stretching, bending and kneeling without restriction, work indoors, outdoors and be exposed to various environmental factors such as, but not limited to CRT fatigue, noise, dust, cigarette smoke.

§ Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina, proper mental attitude while dealing effectively with guests, management, team members, and outside contacts while working under pressure and meeting deadlines.

§ Ability to lift or carry a minimum of 20 pounds, unassisted, in the performance of specific tasks assigned.

§ Ability to work with others, communicate well, receive direction; review your own work.

§ Maintain a positive attitude toward work and interface with guests in a friendly and polite manner.

§ Ability to address stressful situations with clients with dignity and the utmost tact and politeness.

§ Must be able to work with others, communicate well and receive direction when needed to achieve department goals and objectives.

Must be able to qualify for, apply for and obtain a Pennsylvania Gaming Control Board license if required.


Position Responsibilities

§ Provide superior customer service to all internal and external customers in compliance with Wind Creek customer service standards.

§ Assist with the successful execution of all banquet events.

§ Supervise the banquet service staff, banquet bartenders and the Convention Porter staff.

§ Work with other food and beverage staff to plan, prepare and execute events.

§ Participate in BEO meetings in the absence of the Manager - Banquets & Catering.

§ In the absence of the Manager - Banquets & Catering he or she will effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy, collect accurate information and resolve conflicts.

§ Monitor in house group activity providing assistance as needed.

§ Ensure that function rooms are set-up in accordance with customer satisfaction through accurate and timely communication with sales, entertainment and culinary staff.

§ Insures the timeliness of all banquet functions.

§ Ensures readiness and compliance in case of last minute changes to banquet orders.

§ Possess a working knowledge of all department and company policies and procedures and Rules of Conduct and must enforce the same.

§ Manage staff and organize department functions in accordance with company guidelines.

Source: Hospitality Online


  • Shift Manager

    5 days ago


    Bethlehem, Pennsylvania, United States Arbys Full time

    In a world full of quick service options, Arby's is seeking to be different and better. We want to be different for our customers and different for our employees. When you work at Arby's, it will be more than a job — it will be a place that prioritizes your growth and development while having fun. We are proud of the food we serve, our innovation and our...

  • IT Technician I

    3 weeks ago


    Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full time

    DescriptionThe IT Technician I assists other IT team members in providing technical and end user support on the following application systems: Gaming, Point of Sale, Property Management, Financial Applications, and other installed application systems. Maintain a working knowledge of the Microsoft Office Suite, Microsoft Windows 10/11, and other applications...


  • Bethlehem, Pennsylvania, United States Moravian Academy Full time

    Moravian Academy seeks a Suzuki lower strings teacher and orchestra director with responsibility for the middle and upper school music ensembles in grades K-12 on the Historic Downtown and Merle-Smith Campuses. The Position This is a full-time position consisting of lessons, rehearsals, and events during normal school hours (7:45 a.m. - 3:30 p.m.) as well...


  • Bethlehem, Pennsylvania, United States Moravian Academy Full time

    Moravian Academy seeks an instrumental music teacher and band director with responsibility for the middle and upper school music ensembles in grades 5-12 on the Historic Downtown,Swain, and Merle-Smith Campuses. The Position This is a full-time position consisting of band lessons, rehearsals, and events during normal school hours (7:45 a.m. - 3:30 p.m.)...

  • Forklift Operator

    2 days ago


    Bethlehem, Pennsylvania, United States ALPLA INC. Full time

    What you will enjoy doingDiscover the exciting tasks ahead as part of the ALPLA North America team, a company known for creating groundbreaking sustainable packaging for top industry leaders. Here's what you can find in this role:Prepare finished products for shipping to customersMaintain quality and quantity performance standardsFollow warehouse and...


  • Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full time

    DescriptionThe primary responsibility of the Administrator - IT Systems (Administrator - Information Technology Systems) is to support the server, network and I-series hardware and operating systems. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC ("Wind Creek") practices, and procedures. Minimum Employment...


  • Bethlehem, Pennsylvania, United States St. Luke's University Health Network Full time

    EMS Fellowship-Trained Physician Needed to Assist in Development of New FellowshipSt. Luke's University Health Network, the region's largest, most established health system, and major teaching hospital is seeking an EMS Board-Certified Emergency Medicine Physician to work with our team in the development of an EMS fellowship program.In addition to serving as...

  • Trainer

    2 weeks ago


    Bethlehem, Pennsylvania, United States DPDHL Full time

    DHL Supply Chain is HiringAt DHL, you will play a part in one of the world's most essential industries. As the world's leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join...

  • Trainer

    4 weeks ago


    Bethlehem, Pennsylvania, United States DPDHL Full time

    DHL Supply Chain is HiringAt DHL, you will play a part in one of the world's most essential industries. As the world's leading contract logistics provider, we believe in doing the right thing, growing together, and delivering the difference. At DHL, you have a voice that matters and can make an impact that lasts. There has never been a better time to join...


  • Bethlehem, Pennsylvania, United States BayMark Health Services Full time

    Per Diem Dispensing Nurse LPN/LVN Health Care Resource Centers is looking for a detail oriented and empathetic Licensed Practical Nurse / Licensed Vocational Nurse to dispense prescribed medications as part of a treatment team in partnership with Physicians and Nursing Supervisors. The dispensing nurse also shares responsibility of maintaining dispensing...

  • Cook I

    4 weeks ago


    Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full time

    DescriptionPosition PurposeThe primary responsibility of the Cook I - Banquets is basic food preparation, cooking and storing to assist other culinary team members in preparation for service. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC ("Wind Creek") policies, practices, and procedures.Position...

  • Cook I

    4 weeks ago


    Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full time

    DescriptionThe primary responsibility of the Cook I is executing basic food preparation, cooking and storage and to assist other culinary team members in preparation for service. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem policies, practices, and procedures.Position ResponsibilitiesArrive for shift on time and in...

  • Food Runner

    4 weeks ago


    Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full time

    DescriptionThe primary responsibility of the Food Runner - Chop House is to set up and carry food trays, organize plates, deliver food from kitchen to the guest, explain food items to the guest, assisting the Server and complete side work in the Chop House Restaurant. All duties are to be performed in accordance with departmental and the Wind Creek Bethlehem...

  • Host - Urban Table

    1 month ago


    Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full time

    DescriptionThe primary responsibility of the Host - Urban Table is to greet and seat guests in an efficient and friendly manner. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem policies, practices, and procedures.Position ResponsibilitiesArrive for shift on time and in proper uniform.Ensures guests are greeted and...

  • Cook III- Urban Table

    4 weeks ago


    Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full time

    DescriptionThe primary responsibility of the Cook III is to ensure the proper preparation and cooking of all food items in a safe, timely, organized manner maintaining a high quality standard. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem policies, practices, and procedures.Position ResponsibilitiesArrive for shift...

  • Specialist - Cleaning

    4 weeks ago


    Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full time

    DescriptionPosition PurposeThe primary responsibility of the Specialist - Cleaning is to clean all public areas of the property as assigned and to assist guests with questions as needed. All duties are to be performed in accordance with departmental and Wind Creek Bethlehem LLC ("Wind Creek") policies, practices, and procedures.Position...

  • Attendant - Valet

    4 weeks ago


    Bethlehem, Pennsylvania, United States Wind Creek Bethlehem Full time

    DescriptionPart TimePosition PurposeThe primary responsibility of the Attendant - Valet is to represent Wind Creek Bethlehem LLC ("Wind Creek") to arriving and departing Valet Parking guests while parking and retrieving guest's vehicles at the casino and hotel. All duties are to be performed in accordance with departmental and Wind Creek policies, practices,...

  • Assistant Manager

    5 days ago


    Bethlehem, United States Wendy's Full time

    Why Wendy's Want to make a difference? Want to be a leader? We are seeking career-minded, motivated individuals with excellent interpersonal skills and the ability to work well in a team environment. Assistant Manager's are responsible for providing coaching and training to the staff while delivering exceptional customer service to our customers. You...

  • Unit Manager

    2 weeks ago


    Bethlehem, United States Bethlehem North Nursing&Rehab - Bethlehem, PA Full time

    Bethlehem North Nursing and Rehab Has a Unit Manager Opportunity! Competitive Wages Benefits*$93,600 / year*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen...


  • Bethlehem, United States Unified Door & Hardware Group Full time

    Job DescriptionJob DescriptionWith corporate headquarters based in Pennsauken New Jersey, Unified Door and Hardware Group is a national distributor of architectural door, hardware and specialty products, for the commercial sector in the construction industry. As the second largest distributor in the U.S., and over 14 locations in most major cities, UDHG is...


  • Bethlehem, United States Iron Hill Construction Management Co Full time

    Iron Hill Construction in Bethlehem, PA, is looking to fill a full-time position for an Accounting Assistant/Project Assistant with the following type of individual—friendly, detail-oriented, good knowledge of Microsoft Office software, able to multi-task, quick learner. Microsoft products and technology are used daily. Assist Accounting Department and...

  • Office Assistant

    7 days ago


    Bethlehem, United States Lehigh University Full time

    **Job no**: 502845 **Work type**: Exempt Staff Part-time **Location**: Bethlehem **Categories**: Administrative Services Responsible for assisting the EES Coordinator and EES Chair with front office reception service and other day-to-day tasks, including communications with alumni, and some building-wide 25Live approvals. Greets and assists visitors to...

  • Research Assistant

    4 weeks ago


    Bethlehem, United States ThreePDS Inc. Recruiting, Staffing, and Consulting Full time

    Job DescriptionJob DescriptionProvide research and technical support to projects as assigned. Includes background research for project development and implementation as well as on-going support for project evaluation and documentation. Performs data collection and management as needed, assists in database design and data collection form design as needed....

  • IT Manager

    3 days ago


    Bethlehem, United States Uline Full time

    **IT Manager** **Pennsylvania Branch** **700 Uline Way, Allentown, PA 18106** Taking our tech team to new levels! Join us as an IT Manager to ensure Uline’s Pennsylvania Branch and surrounding Sales offices are properly equipped with the technology needed to support our growth as North America’s top distributor of shipping, industrial and packaging...

  • IT Manager

    3 days ago


    Bethlehem, United States ULINE Full time

    IT Manager Pennsylvania Branch 700 Uline Way, Allentown, PA 18106 Taking our tech team to new levels! Join us as an IT Manager to ensure Uline’s Pennsylvania Branch and surrounding Sales offices are properly equipped with the technology needed to support our growth as North America’s top distributor of shipping, industrial and packaging...


  • Bethlehem, United States Powerback Rehabilitation Full time

    Occupational Therapy Assistant Key information:Title: Occupational Therapy AssistantLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab About the jobAs an Occupational Therapy Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement occupational therapy...


  • Bethlehem, United States KE Camps Full time

    KE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for elementary-aged children. Our Staff are the backbone of our programs and therefore, we pride ourselves on giving them an incredible amount of support. As a staff member, we...


  • Bethlehem, United States Powerback LLC Full time

    Occupational Therapy Assistant Key information: Title: Occupational Therapy Assistant Location/work environment: In facility Reporting structure: Reporting to Director of Rehab About the job As an Occupational Therapy Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement occupational...


  • Bethlehem, United States KE Camps Full time

    Job DescriptionJob DescriptionKE Camps is the leading provider of summer camps for country clubs nationwide. We partner with over 230 private clubs all over the country to implement traditional-style day camps for elementary-aged children. Our Staff are the backbone of our programs and therefore, we pride ourselves on giving them an incredible amount of...

  • Catering Manager 2

    2 weeks ago


    Bethlehem, United States Sodexo S A Full time

    Job Description Returning UsersLog Back InUnit Description A passion for helping people and attention to detail are the hallmarks of your success. Join a team where you can make a difference. Sodexo is seeking a Catering Manager 2 for Northampton Community College located in Bethlehem, PA. The Catering Manager 2 will assist in the management of all...


  • Bethlehem, United States Lightbridge Academy - Bethlehem ,PA (Linden Street) Full time

    Job DescriptionJob DescriptionAssistant Toddler TeacherJob Title: Assistant Toddler TeacherJob Description: If you love to make others smile, create “a-ha” moments, and develop future leaders… join our team. As an Assistant Toddler Teacher, you will:Support our Lead Toddler Teachers to prepare our toddlers for preschool and beyond.Inspire toddlers...


  • Bethlehem, United States Excelsia Injury Care Full time

    About Us: At Excelsia Injury Care, we provide high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries and chronic conditions. Our extensive slate of office-based diagnostic, surgical and rehabilitation services, provided by our team of compassionate and skilled professionals, are medically managed from evaluation through...

  • Sales Manager

    5 days ago


    Bethlehem, United States Adams Outdoor Full time

    Job DescriptionJob DescriptionJOB SUMMARY:Adams Outdoor Advertising (AOA), the 4th largest and largest private Outdoor Advertising firm in the U.S., is seeking an experienced Sales Manager to provide front line supervision to ensure individual account executives achieve assigned monthly and annual sales objectives and budgets as determined by market business...

  • Unit Manager

    3 weeks ago


    Bethlehem, United States Bethlehem North Nursing & Rehab Full time

    Bethlehem North Nursing and Rehab Has a Unit Manager Opportunity! Competitive WagesBenefits*$93,600 / year*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen...

  • Unit Manager

    3 weeks ago


    Bethlehem, United States Bethlehem North Nursing & Rehab Full time

    Bethlehem North Nursing and Rehab Has a Unit Manager Opportunity! Competitive WagesBenefits*$93,600 / year*Nursing Student Loan Debt Repayment and Tuition Assistance*Variable compensation plans*Tuition, Travel, and Wireless Service Discounts*Employee Assistance Program to support mental health*Employee Foundation to assist financially with unforeseen...

  • Unit Manager

    5 days ago


    Bethlehem, United States Bethlehem North Nursing&rehab - Bethlehem Pa Full time

    Bethlehem North Nursing and Rehab Has a Unit Manager Opportunity! Competitive Wages Benefits $93,600 / year Nursing Student Loan Debt Repayment and Tuition Assistance Variable compensation plans Tuition, Travel, and Wireless Service Discounts Employee Assistance Program to support mental health Employee Foundation to assist financially with unforeseen...


  • Bethlehem, United States Affinity Care of Pennsylvania Full time

    Affinity Care of Pennsylvania - JOB DESCRIPTION SUMMARY This position requires a certification through the state of PA as a Certified Nursing Assistant. The hospice aide works under the supervision of a registered nurse and performs various tasks as assigned in accordance with the patient’s plan of care to meet the patient's personal needs and to promote...