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Library Assistant Reference
3 months ago
Overview:
The provides collections and services to meet the information needs of the staff, students, and faculty of the Boston Health Sciences Campus. Located in Boston's Chinatown/Theater District, the Campus is comprised of the Dental School, the Medical School (including programs in Public Health and Professional Programs), the Friedman School of Nutrition Science and Policy, as well as the Graduate School of Biomedical Sciences, and the Human Nutrition Research Center on Aging (HNRCA) at Tufts University.
The Research and Instruction Department within the Library is a highly visible and customer service-oriented department that serves as the primary and first point patrons come to for assistance - with various library services and resources.
What You'll Do:
The Part-Time Library Reference Assistant is an on-site position responsible for carrying out all the daily activities of the Library Service Desk in an effective, customer-oriented, and professional manner.
Responsibilities include:
Assists patrons with access to library services and resources
Contributes to Library knowledge bases
Interprets library holdings via the online catalog
Provides library materials
Operates the circulation system
Checks library materials in and out
Creates and maintains patron records
Communicates library policies to staff and library users
Helps with printing and scanning
Responds to basic reference questions
Refers complicated inquiries to appropriate staff members
Executes other advanced functions of the library system
Presents with Library Service Desk statistics and Interlibrary Loan functions
What We're Looking For:
Basic Requirements:
Knowledge and experience typically acquired through completion of a Bachelor's degree and 1+ years of related experience
Exposure and experience with Library circulation systems and MS Office
Ability to lift books and related items
Ability to work collaboratively in a team and independently
Ability to meet and exceed customer needs and expectations
Preferred Qualifications:
Excellent written and verbal communication skills
Strong commitment to outstanding public service
Experience in an academic or special library
Comfortable with various technologies and programs including wikis, blogs, etc.
Special Work Schedule Requirements:
This is a permanent, part-time position for 20 hours per week
Scheduled Work Hours are 3 days a week from 12pm-5pm and Friday from 2pm-7pm
Education|Libraries
