Sales Associate III

1 month ago

Mebane, North Carolina, United States Tapestry Full time

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what's possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Associate role is an integral part of the store's overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach's Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.

SALES FLOOR:

· Understands organizational objectives and makes decisions that align with Company priorities

· Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.

· Creates short- and long-term strategies to achieve personal metrics and performance goals

· Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity

· Represents Coach as a brand ambassador

· Demonstrates Coach's Selling and Service expectations at all times

· Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics

· Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers

· Creates positive impressions with customers by bringing best self to work through attire consistent with Coach's Guide to Style

· Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.

· Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.

· Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.

· Discusses product features and builds the sale by leveraging cross-selling skills and abilities.

· Cross-sells and encourages beneficial product add-ons that relate to the customer's shopping needs

· Sensitive to customers' needs and tailors approach by reading cues

· Attends to the unique and individual shopping needs of each customer.

· Works with multiple customers simultaneously and breaks away as appropriate

· Follows up with customers consistently and genuinely to influence/close the sale

· Flexes personal selling techniques to contribute to overall store financial results

· Builds lasting and loyal relationships with customers

· Leverages Coach's tools and technology to support relationship building and clienteling efforts

· Creates enthusiasm and positivity for a shared vision and mission

· Promotes and endorses a team selling environment

· Fosters an environment of teamwork, trust and collaboration with internal and external customers

· Remains solution oriented; is adaptable and flexible to changing business and store needs

· Welcomes feedback and adapts behaviors as appropriate

· Maintains a calm and professional demeanor at all times

OPERATIONS:

· Ensures all daily tasks are completed without negatively impacting service or Coach standards

· Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner

· Maintains a clean and tidy selling floor at all times

· Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures

· Replenishes inventory on sales floor as needed

· Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.

· Supports cash-wrap when needed to process purchases, returns, and exchanges.

· Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc.

· Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.

Competencies required:

· Drive For Results: Can be counted on to exceed goals successfully. Is consistently one of the top performers. Very bottom line oriented. Steadfastly pushes self and others for results.

· Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers. Gets first hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.

· Creativity: Comes up with a lot of new and unique ideas. Easily makes connections among previously unrelated notions. Tends to be seen as original and value-added in brainstorming settings.

· Interpersonal Savvy: Relates well to all kind of people up down and sideways. Inside and outside the organization. Builds rapport. Builds constructive and effective relationships. Uses diplomacy and tact. Can diffuse even high tension situations comfortably.

· Learning on The Fly: Learns quickly when facing new problems. A relentless and versatile learner. Open to change. Analyzes both successes and failures for cues to improve, experiments and will try anything to find solutions. Enjoys the challenge of unfamiliar tasks. Quickly grasps the essence and underlying structure of anything.

· Perseverance: Pursues everything with energy, drive and a need to finish. Seldom gives up on anything before finishing, especially in the face of resistance or setbacks.

· Dealing with Ambiguity: Can effectively cope with change. Can shift gears comfortably. Can decide to act without having the total picture. Does not get upset when things are up in the air. Doesn't have to finish things before moving on. Can comfortably handle risk and uncertainty.

Additional Requirements

Experience: 1- 3 years of previous sales experience, preferably in a luxury retail service environment. Possesses current knowledge of fashion trends and competition in the marketplace.

Education: High school diploma or equivalent; college degree preferred.

Technical: Knowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet), utilize walkie talkie, understand and read price and product release sheets.

Physical: Ability to execute at a fast pace. Ability to communicate effectively with customers and team. Ability to maneuver the sales floor, sales shelves, and stock room; climbing, bending, and kneeling are required. Ability to frequently lift and carry up to 25 pounds and, at times, lift and carry product/cartons up to 50 pounds to process product shipment/transfers

Schedule: Ability to meet Coach Scheduling & Availability Expectations, including ability to work a flexible schedule, including nights, weekends, and holidays high retail traffic and sales days including but not limited to the day after Thanksgiving, Memorial Day, Christmas Eve, Mother's Day, etc.).

Our Competencies for All Employees

  • Courage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
  • Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
  • Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
  • Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
  • Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
  • Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
  • Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

Our Competencies for All People Managers

  • Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
  • Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
  • Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Coach at

  • Sales Associate

    4 weeks ago

    Mebane, North Carolina, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...

  • Sales Associate

    1 month ago

    Mebane, North Carolina, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including...

  • PT Sales Associate

    2 weeks ago

    Mebane, North Carolina, United States SACK OFF 5TH Full time

    Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at , the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.What This Position Is All About:Imagine helping...

  • Mold Tool Tech III

    2 weeks ago

    Mebane, North Carolina, United States Cambro Manufacturing Co. Full time

    Job Title: Mold Tech III at CambroSUMMARYPosition openings on 1st and 2nd shiftThe Mold Tech III plays a crucial role in maintaining and repairing plastic Injection and Thermoforming molds efficiently to meet quality standards within the scheduled timeframe at Cambro. ESSENTIAL JOB FUNCTIONSPerforms Injection Mold repair, preventative maintenance,...

  • Sales Associate Sunglass Hut

    1 month ago

    Mebane, North Carolina, United States ESSILORLUXOTTICA GROUP Full time

    Requisition ID: 845013Store #: Sunglass HutPosition:Casual Part-TimeTotal Rewards: Benefits/Incentive InformationSunglass Hut is a global leader in the sale of premium sunglasses with over 1600 retail stores across North America. By joining our team you'll grow with the brightest in retailWe offer competitive benefits, valuable training, and unlimited growth...

  • Sales Lead

    4 weeks ago

    Mebane, North Carolina, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Sales Lead

    4 weeks ago

    Mebane, North Carolina, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Sales Lead

    1 month ago

    Mebane, North Carolina, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • Sales Lead

    1 month ago

    Mebane, North Carolina, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Sales Lead is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including great...

  • PT Center Store Associate

    2 weeks ago

    Mebane, North Carolina, United States Food Lion Full time

    Food Lion USA-NC Mebane-Nc 119 And Sr 1980 [Retail Associate / Team Member] As a Grocery Store Associate @ Food Lion, you'll: Provide quality customer service within the Center Store (Grocery) Department; Be Responsible for maintaining standards in accordance with the standard practice manual; Assist the department in maximizing sales through excellent...

  • Support Associate

    4 weeks ago

    Mebane, North Carolina, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Support Associate

    1 month ago

    Mebane, North Carolina, United States Chico's FAS, Inc. - Retail Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individualityPOSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Support Associate

    4 weeks ago

    Mebane, North Carolina, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Support Associate

    1 month ago

    Mebane, North Carolina, United States Chico's FAS Full time

    Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.POSITION OBJECTIVE:The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales...

  • Associate Product Manager

    2 weeks ago

    Mebane, North Carolina, United States ABB LTD Full time

    Associate Product Manager - Load Interrupter SwitchgearTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and...

  • Vans: Assistant Store Manager

    1 month ago

    Mebane, North Carolina, United States VF CORPORATION Full time

    Assistant Store ManagerAs the Assistant Store Manager, you provide leadership and direction to the store team while successfully executing the company's vision and values under the direction of the Store Manager. You assist in maximizing store profitability by achieving store sales goals. You ensure that store standards and processes for merchandising,...

  • Vans: Assistant Store Manager

    4 weeks ago

    Mebane, North Carolina, United States VF CORPORATION Full time

    Assistant Store ManagerAs the Assistant Store Manager, you provide leadership and direction to the store team while successfully executing the company's vision and values under the direction of the Store Manager. You assist in maximizing store profitability by achieving store sales goals. You ensure that store standards and processes for merchandising,...

  • Shift Supervisor II

    2 weeks ago

    Mebane, North Carolina, United States Goodwill Industries of Central North Carolina, Inc. Full time

    ** Goodwill Industries of Central NC** ** Shift Supervisor II - 023** Mebane, NC 27302 **Shift Supervisor II-Retail:** **DUTIES** Must be able to work any day of the week, including weekends, holidays and early evenings. Must be able to accurately count money and operate the cash register. Will be responsible for opening and closing the store, and other...

  • Sales Associate III

    1 month ago

    Mebane, United States Tapestry Full time

    Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s...

  • Sales Associate

    2 months ago

    Mebane, United States Rack Room Shoes Full time

    Adhere to and practice the companys service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store Sales Associate, Sales, Associate, Regional Manager, Merchandise

  • Eyewear Sales Associate

    4 weeks ago

    Mebane, United States Triangle Visions Optometry Full time

    Job DescriptionJob DescriptionJoin Triangle Visions as an Eyewear Sales Associate in Hillsborough, NC!Are you passionate about the latest trends in eyewear and delivering exceptional patient care? Triangle Visions invites you to join our team as an Eyewear Sales Associate in Hillsborough, NC.Why Work With Us?- Work-Life Balance: Monday - Friday schedule with...

  • PT Sales Associate

    2 months ago

    Mebane, United States Saks OFF 5TH Full time

    Recommend, select, and help locate or obtain merchandise based on customer needs and desires. Be familiar with store inventory to provide customers with best product knowledge. Consistently greet customers and educate them on current promotions. Fost Sales Associate, Sales, Associate, Retail

  • Sales Associate

    4 weeks ago

    Mebane, United States Rack Room Shoes Full time

    24533 Part Time Rack Room Shoes Job Description Summary Adhere to and practice the company's service standards with each customer. Meet both sales and work goals as directed by members of store management, while meeting the Policies and Procedures set by the Company. Lead other team members in your store by being an example in the accuracy and completeness...

  • Sales Associate

    2 weeks ago

    Mebane, United States Palmetto Moon Full time

    Job DetailsJob LocationMebane 038 - Mebane, NCPosition TypePart TimeDescriptionAre you the one we've been looking for to join our Moon Crew? We are seeking a self-motivated, high energy person who is laser focused on delivering a great customer service experience. The ideal candidate possesses high self-confidence and awareness, a passion for selling and...

  • Sales Associate

    4 weeks ago

    Mebane, United States Levi Strauss Full time

    JOB DESCRIPTION We believe that clothes - and how you make them - can make a difference. Since 1853, we've been obsessed with innovation to meet people's needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we...

  • Sales Associate

    1 month ago

    MEBANE, United States JCREW Full time

    Our Story We're J.Crew Factory, and we believe shopping should be fun. Our brand is built on creating timeless styles that last season after season-while still making sure to stay in front of what's next. We also believe in looking like a million bucks, not spending it, which is why we go the extra mile to source the best fabrics at the most accessible...

  • Sales Associate

    4 weeks ago

    Mebane, United States Palmetto Moon Full time

    Job DetailsJob Location Mebane 038 - Mebane, NC Position Type Part Time Description Are you the one we've been looking for to join our Moon Crew? We are seeking a self-motivated, high energy person who is laser focused on delivering a great customer service experience. The ideal candidate possesses high self-confidence and awareness, a passion for selling...

  • Sales Associate

    4 weeks ago

    Mebane, United States Levi Strauss Full time

    JOB DESCRIPTION We believe that clothes - and how you make them - can make a difference. Since 1853, we've been obsessed with innovation to meet people's needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we...

  • Sales Associate

    2 days ago

    Mebane, United States Carter'sOshKosh Full time

    QUESTIONNAIRE-3-52 232 **Employee Type:** Regular **If you are** **a CURRENT Carter’s** **employee, you MUST apply through the Internal Career Link within the** **_My Career & Performance_** **app in** **Workday** **.** **Do not apply** **using the below external application.** **Carter’s, Inc. is the largest branded marketer in North America of apparel...

  • Seasonal Sales Associate

    5 days ago

    Mebane, United States Under Armour Full time

    Seasonal Sales Associate **Date:** Jun 24, 2024 **Location:** Mebane, NC, US, 27302 **Company:** Under Armour **Values & Innovation** At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for...

  • Outlet Sales Associate

    3 days ago

    Mebane, United States Talbots Full time

    Job Number: 22162 Position Title: Sales Associate External Description:What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Generous Merchandise Discounts! Our associates receive 50% off Talbots and select Haven Well Within brand items. Additionally, you may also...

  • Sales - Customer Service Associate

    3 weeks ago

    Mebane, United States Goodwill Industries of Central North Carolina, Inc. Full time

    ** Sales - Customer Service Associate (PT -023)** Mebane, NC 27302 Here at **Goodwill**, your work changes the lives of people with barriers to employment. Goodwill is also a fun place to work that gives you opportunities to learn and grow through cross-training and advancement opportunities! **Customer Service Associate - Sales:** **Amazing reasons to work...

  • Sales Associate- Tanger Peidmont

    4 weeks ago

    Mebane, United States Childrens Place, Inc. Full time

    Location: Mebane, North Carolina Job Summary: The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will...

  • PT Sales Associate Cashier>

    4 weeks ago

    Mebane, United States Food Lion Full time

    Food Lion - USA-NC-Mebane-630 N First Street [Retail Associate / Team Member] As a Cashier @ Food Lion, you'll: Provide fast, easy, flexible and friendly service to customers through the achievement of Food Lion customer service standards; Be friendly, courteous and cooperative with other store associates; Be responsible for assisting management in...

  • Sales Associate- Tanger Outlet, Mebane NC

    4 weeks ago

    Mebane, United States rue21 Full time

    **Sales Associate- Tanger Outlet, Mebane NC** * Mebane Oaks Rd, Mebane, NC 27302, USA * Part-time * Department: Stores **Additional Information** **WE OFFER** * Casual Dress Code * Merchandise Discount * Great Work Culture **Job Location** Sales Associate- Tanger Outlet, Mebane NC * Mebane Oaks Rd, Mebane, NC 27302, USA * Part-time

  • PT Sales Associate Cashier

    3 weeks ago

    Mebane, United States Food Lion Full time

    Address: USA-NC-Mebane-630 N First Street Store Code: Store 02590 Front End (7234420) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.PRIMARY PURPOSETo provide fast,...

  • PT Sales Associate Cashier

    2 weeks ago

    Mebane, United States Food Lion Full time

    Address: USA-NC-Mebane-630 N First Street Store Code: Store 02590 Front End (7234420) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast,...

  • Seasonal Sales Associate

    1 month ago

    Mebane, United States Pandora Full time

    As the largest jewellery company in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a...