Medical Interpreter

3 weeks ago

Washington, Washington, D.C., United States MEDSTAR HEALTH Full time

General Summary of Position
Provides medical interpretation for Limited English Proficient (LEP) or the Deaf and Hard of Hearing patients and families/care takers. Ensures language access and culturally sensitive care for patients and families requiring communication accommodation in hospital and outpatient settings. These functions are performed in accordance with all applicable laws and regulations and MGUH philosophy, policies, procedures and standards.

Primary Duties and Responsibilities

Interprets medical and other related patient-care information (target language skills requirements listed below)Provides medical interpretation to facilitate culturally appropriate, clear understanding and direct communication between providers and Limited English Proficient (LEP) or Deaf and Hard of Hearing patients and families as stipulated by MGUH Policy 452. Informs and/or educates providers and staff on culturally sensitive matters that may affect the delivery of patient care.Provides written translation for simple documents as requested.Supports and interfaces with members of the department to assist as requested/needed with any aspect of interpretation, communication or coordination services.Promotes GUH, its language access and its services to the LEP and Deaf and Hard of Hearing populations through daily interaction, communication, presentations and community outreach. Develops and promotes language access and cultural accommodation through creation and participation in orientation and in-service sessions.Performs other duties and responsibilities that are appropriate to the position and area.

Minimum Qualifications
Education

  • Associate's degree required
  • Bachelor's degree preferred

Experience

  • Minimum of 1 year of experience interpreting in a medical setting. required
  • 3 years experience preferred

Licenses and Certifications

  • National certification in medical interpreting as available and applicable
    required

Knowledge, Skills, and Abilities

  • Bilingual oral and written fluency in English and target language/s;
  • Ability to identify and address obstacles to high-quality patient care and satisfaction;
  • Ability to work in multi-culturally diverse environment;
  • Knowledge of medical terminology;
  • Ability to diffuse stressful circumstances;
  • Well-developed listening and interpreter skills;
  • Proficiency in Microsoft Office, PowerPoint, and Excel.

Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

  • Strong emphasis on teamwork—our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
  • Strategic focus on equity, inclusion, & diversity—we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
  • Comprehensive total rewards package—including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
  • More career opportunities closer to home—as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.

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