Office Specialist

2 weeks ago


Portland, Oregon, United States Cascadia Health Full time
Cascadia Health (), one of the largest community behavioral health providers in the state of Oregon, delivers whole health care -- integrated mental health and addiction services, primary care and housing -- to support our communities. Our approach is recovery-oriented and trauma-informed. Cascadia hires innovative, compassionate, and dedicated staff who are aligned with trauma-informed care, are committed to working effectively with diverse community populations, and expected to strengthen such capacity if hired.

OFFICE SPECIALIST (HEALTH CENTERS)

This position is located at our Plaza Health Center in SE Portland. The schedule for this position is Monday through Friday, 8:30 a.m. to 5:00 p.m.

The Office Specialist is responsible for providing administrative services on behalf of the clinical programs, while supporting a Trauma Informed Care environment. With the high prevalence of trauma among individuals receiving mental health services, it is required the Office Specialist understand the effects of trauma on health, coping, and other aspects of the lives of those we serve. This position will provide reception and front desk support, maintain clinical records, prepare cash deposits, scheduling and other administrative support duties for the Health Centers

REQUIREMENTS

Two years of work experience in an office setting, facilities, insurance, and/or healthcare experience providing customer service is preferred or a demonstrated ability to fulfill the requirements of the position.
Create and maintain a welcoming environment for clients and guests; assist clients with paperwork.
Provide general office support with a variety of clerical activities and related tasks including, but not limited to, answering and directing incoming calls, mail distribution, requisition of supplies, managing fax transmissions and other clerical duties.
In collaboration with program leadership, assure clinicians are submitting Service Logs, enrollments and terminations in a timely manner.
Schedule client appointments and provide reminder calls to clients. Obtain information from the Central Intake database on first time clients.
Assist in crisis situations as appropriate, following emergency protocols/procedures and coordinating with the treatment team with interventions which support a trauma informed environment for clients and staff.
Assemble clinical and administrative materials and maintain work area to support workflow needs.

Cascadia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at

To review and/or apply directly, please use the link below:

To view information about benefits, applying and our FAQs, visit our careers page at ()
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