Senior Solution Architect

1 month ago

Remote, Oregon, United States Cyara Full time

Cyara is the world's leading Automated CX Assurance Platform provider, helping leading brands across the globe deliver better CX with less effort, cost, and risk. Cyara supports the entire CX software development lifecycle, from design to functional and regression testing, load testing, chatbot testing, and production monitoring, ensuring enterprises can build flawless customer journeys across voice and digital channels while reducing the risk of customer-facing defects. Every day, the most recognizable brands across the globe trust Cyara to deliver customer smiles at scale. Interested to find out more about us? Check out:

Want to know what it's really like to work at Cyara? Check out this link to meet some real Cyaran's and read about their individual career journey with us:

Cyara's Diversity, Equity, Inclusive and Belonging Statement:

At Cyara, we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity, equity, inclusion, and belonging (DEIB). We strive to cultivate an environment where every individual feels valued, respected, and empowered to bring their whole selves to work, contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies, practices, and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities, regardless of legally protected statuses such as sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, gender identity, veteran status, or medical condition. By celebrating our differences and championing inclusivity, we enrich our organization, make more thoughtful decisions, and drive collective success.

Cyara's Values Statement: At Cyara, our values shape everything we do. We're passionate about Delivering Excellence by putting the customer first, collaborating globally, and always striving to improve. We take smart risks and Innovate Boldly, setting new standards and learning from every experience. Integrity First is our cornerstone—we value humility, authenticity, and respect for diversity, building trust in all we do. We Embrace Curiosity by empowering you to experiment, learn, and grow in a dynamic environment. At Cyara, our values drive us forward, shaping a culture where innovation and excellence thrive.

Let's talk about the role and responsibilities:

  • Collaborate with sales teams to understand prospective customers' business challenges and technical requirements, aligning them with Cyara solutions.
  • Develop and present customized demonstrations of Cyara's platform, highlighting its value in improving CX testing and monitoring.
  • Architect and propose solutions that integrate Cyara's platform with customers' existing technology stacks, ensuring seamless operation and optimization of their CX strategies.
  • Engage with customer stakeholders to gather requirements, discuss potential solutions, and provide expert advice on Cyara's capabilities.
  • Respond to technical queries and concerns during the sales process, ensuring customers' and prospects' technical requirements are addressed effectively.
  • Stay updated with the latest developments in CX technologies, Cyara platform updates, and industry best practices to provide insightful recommendations to customers.
  • Facilitate smooth transition of new customers to the implementation team, ensuring clear communication of the proposed solutions and customer expectations.
  • Contribute to the development of best practices, case studies, and other materials to enhance the pre-sales process and highlight the value of Cyara solutions.

Let's talk about your skills/expertise:

  • 7+ Years in a presale's role presenting to C and V level prospects.
  • Bachelor's degree in computer science, Information Technology, or related field experience.
  • Proven experience as a Solutions Architect, Sales Engineer, or similar role, preferably with a focus on CX, call centre, IVR or related technologies.
  • Strong technical acumen, with the ability to design solutions and integrate complex systems.
  • Excellent communication and presentation skills, with a proven ability to engage and persuade technical and business audiences.
  • Strong analytical and problem-solving skills, with a consultative approach to addressing customer needs.
  • Ability to collaborate effectively with sales teams and other internal stakeholders.
  • Willingness to travel as needed to meet with customers, tradeshows, corporate events globally and participate in sales engagements.

Why you should join us:

At Cyara you'll have the opportunity to work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara is committed to being an equal opportunity employer, focused on building and maintaining a diverse, inclusive and authentic workplace; and a work environment that is free from discrimination and harassment, based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that's results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team oriented, and ever positive atmosphere.

Cyara cares for its own - you'll feel that on your first day - and you'll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we've built our business on four essential values that we live and breathe every day:

Deliver Excellence

Innovate Boldly

Integrity First

Embrace Curiosity

Interested? Know someone who might be? Apply online now.

Agencies: Thanks but we've got this one Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara's policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV's. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

  • Senior Solutions Architect

    1 month ago

    Remote, Oregon, United States Pindrop Full time

    Senior Solutions Architect US-RemoteWho we areAre you passionate about innovating at the intersection of technology and personal security? At Pindrop, we recognize that the human voice is a unique personal identifier, increasingly susceptible to sophisticated fraud, including the threat of deepfakes. We're leading the way in developing cutting-edge...

  • Solutions Architect

    2 months ago

    Remote, Oregon, United States Sparksoft Corporation Full time

    Join us at Sparksoft, where we're not just another tech company—we're a catalyst for change. Our mission isn't just to offer IT solutions; it's to revolutionize the way you work. Here, passion isn't just a buzzword; it's the fuel behind groundbreaking ideas and transformative technologies. We serve a wide range of government clients, delivering impact...

  • Senior Solutions Architect

    2 months ago

    Remote, Oregon, United States Level AI Full time

    Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable...

  • Solution Architect

    1 month ago

    Remote, Oregon, United States Motorola Solutions Full time

    Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part...

  • Solution Architect

    4 weeks ago

    Remote, Oregon, United States LightEdge Solutions Full time

    As a trusted voice of technical expertise in our core product fields of Public Cloud, Private Cloud, Power Systems, Server, Network, Security, and Automation, the LightEdge Solution Architect Team guides our clients and our organization toward excellent technology and business outcomes. LightEdge is looking to augment this team with two additional people to...

  • Solution Architect

    2 months ago

    Remote, Oregon, United States INFUSE Full time

    OUR HIRING PROCESS:We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give...

  • Heartbeat Solution Architect

    2 months ago

    Remote, Oregon, United States Altoros Full time

    DescriptionResponsibilitiesConsult customers on designing and developing applications for cloud (cloud-native applications) using your experience with Spring Framework for Java, cloud infrastructures, cloud-native architecture designs, legacy application migrations. Design distributed solutions using experience with Cloud platforms – Cloud Foundry and...

  • Senior Solutions Architect- Networking or Network Security background is a must

    1 month ago

    Remote, Oregon, United States SonicWall Full time

    Ready to do your part in the world of Cybersecurity? SonicWall is a leader in cybersecurity and networking solutions that put our partners at the heart of our innovation to ensure ease of doing business in a world full of opportunities. With more than a 30-year history, we embrace an outside-in approach, listening and learning from our partners and customers...

  • Solutions Architect

    2 weeks ago

    Remote, Oregon, United States ASK Consulting Full time

    Job OverviewAll candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment.Position: Solutions ArchitectContract Duration: 12+ monthsWork Arrangement: RemoteCompensation: $111.00/hr. on W2Role Responsibilities:The Solutions Architect plays a pivotal role in...

  • Senior Solutions Architect

    1 week ago

    Remote, Oregon, United States Equinix Full time

    About the RoleAs a Senior Solutions Architect - Channel Development at Equinix, you will play a critical role in supporting our strategic Channel partners in leveraging and reselling our platform capabilities as part of their solution offerings.Key ResponsibilitiesChannel Partner Go-to-MarketWork with Equinix partner account leads and our Channel partners to...

  • Senior SAP Value Architect

    1 month ago

    Remote, Oregon, United States BlackLine Full time

    Get to Know Us:It's fun to work in a company where people truly believe in what they're doingAt BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our...

  • Senior SAP Value Architect

    2 months ago

    Remote, Oregon, United States Blackline Full time

    Get to Know Us:It's fun to work in a company where people truly believe in what they're doingAt BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our...

  • Solution Architect

    4 weeks ago

    Remote, Oregon, United States LightEdge Solutions Full time

    As a trusted voice of technical expertise in our core product fields of Public Cloud, Private Cloud, Power Systems, Server, Network, Security, and Automation, the LightEdge Solution Architect Team guides our clients and our organization toward excellent technology and business outcomes. LightEdge is looking to augment this team with two additional people to...

  • Senior Enterprise Solution Architect, East Coast

    4 weeks ago

    Remote, Oregon, United States Starburst Full time

    About StarburstAt Starburst, we are working to dismantle the status quo of data silos and vendor lock-in every single day. For decades, database companies have held their customers hostage and we believe that's just plain wrong. Starburst offers a full-featured data lake analytics platform, built on open source Trino. Our platform includes all the...

  • Solution Architect

    1 month ago

    Remote, Oregon, United States Wasserman Full time

    DescriptionWasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue,...

  • Solution Architect

    1 month ago

    Remote, Oregon, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Senior Configuration Architect

    1 month ago

    Remote, Oregon, United States Abarca Full time

    What you'll doIn a few words...Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning...The Senior Configuration Architect plays a crucial role in the advanced design and architecture of Pharmacy Benefit Configurations, encompassing...

  • Lead Sales Solutions Architect

    2 weeks ago

    Remote, Oregon, United States Cox Communications Full time

    Travel Requirements: Our Sales Solutions Architect roles necessitate approximately 25-35% travel for industry events, partner meetings, and client engagements. Overview of the Sales Solutions Architecture Team: The Sales Solutions Architects collaborate closely with Solutions Specialists (Sales Representatives) and act as their technical allies throughout...

  • Lead Sales Solutions Architect

    2 weeks ago

    Remote, Oregon, United States Cox Communications Full time

    Travel Requirements: Our Sales Solutions Architect roles necessitate approximately 25-35% travel to industry events, partner locations, and client engagements. Overview of the Sales Solutions Architecture Team: The Sales Solutions Architects collaborate closely with Solutions Specialists (Sales Representatives) and act as their technical allies throughout...

  • Sr. Solutions Architect

    1 month ago

    Remote, Oregon, United States MEMIC Full time

    The Mission of The MEMIC Group is to make workers' comp work better with compassion, trusted partnerships, and relentless commitment to workforce safety. The secret to the success and longevity of great organizations is their shared vision and strong values. At MEMIC our values are to be conscientious, to be an expert, to be a partner, to be curious and to...