Technical Document Coordinator

2 weeks ago

Hastings, Nebraska, United States Flowserve Corporation Full time

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Driven by our Purpose, we are committed to building a more sustainable future to make the world better for everyone. With more than 16,000 employees in more than 50 countries, we combine our global reach with local presence. We support more than 10,000 customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.

Join a company where the people challenge themselves to approach each situation with ingenuity and creativity to help provide our customers with the most innovative flow control products and services. You will be part of a team known for its industry-leading talent, unparalleled portfolio, and unmatched commitment to customer success. Flowserve's culture promotes recognition and rewards creativity, hard work, and commitment. We invite you to put your talents and career in motion at Flowserve.

Role Summary:

In the Technical Documentation Coordinator role, you will be responsible for fulfilling the documentation requirements when an order is received and manage all documentation transmittals to client and sub-suppliers in order to fulfill customer needs. You will work directly with internal and external stakeholders to ensure all project documentation activity is regularly reported to the client and performed as per agreed technical specifications and project terms and conditions.

Responsibilities:

  • Examine documents to verify completeness and accuracy of data and resolve discrepancies with document originators
  • Maintain a document control record management system and/or hardcopy documents to ensure compliance with all applicable and required standards
  • Process documentation through designated software promptly
  • Provide efficient support to Customer Service Order Fulfillment (CSOF) team to meet the department goals, including support on customer key communications, key performance metric calculation, meetings arrangements, training coordination, agenda updates and other critical department activities
  • Develop and maintain procedures and standards for document development production, approval, distribution and amendment
  • Ensure a "clean definition of documentation requirement" before commencement of work on an assigned Projects
  • Prepare a detailed Document List with a submission schedule at the commencement of each assigned project, maintain an updated Project Documentation schedule throughout the life of the project
  • Demonstrate ownership and accountability for total project execution performance & safety (project initiation to project completion) on all assigned projects
  • Other duties as assigned

Requirements:

  • HS Diploma / GED and 3-5 years relevant experience
  • Experience in documentation software
  • Proficiency with MS Office products, particularly Excel and Word
  • Demonstrated self-starter attitude with the ability for seeing efforts to completion
  • Strong verbal and written skills
  • Demonstrated ability of attention to detail, meeting of due dates, advanced organizational skills, and the ability to prioritize and manage multiple tasks simultaneously
  • Strong attention to detail and ability to meet deadlines
  • Advanced organizational skills and the ability to prioritize and manage mulitple projects simultaneously

Preferred Experience / Skills:

  • Knowledge of SAP is preferred
  • Experience using Windchill is preferred
  • Experience using PDF suite is preferred

Flowserve offers competitive pay, annual bonuses, medical benefits on day 1, generous paid vacation time, paid holidays, 401(k) and many other excellent benefits

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