Product Manager, Risk

2 weeks ago

Miami, Florida, United States Novo Full time

We started Novo to challenge the status quo—we're on a mission to increase the GDP of the modern entrepreneur by creating the go-to FinTech platform for small businesses (SMBs). Novo is flipping the script of the FinTech world, and we're excited to lead the small business FinTech revolution.

We are looking for people of character. Pragmatic and capable people who want to see their work drive better outcomes for small businesses — the backbone of our economy. You will join our team and work on the building blocks of everything Novo ships.

Why Novo?

  • Novo is a rapidly growing series B fintech startup with a mission-driven team that's passionate about helping every small business in America
  • Positive, inclusive, supportive culture cheering you on your journey
  • We work with very new technologies and architecture patterns
  • We provide learning and development budgets to help you grow and bond with your team
  • Able to work from the office 3+ days per week
  • Offices in NYC, Miami, Delaware, India, and Colombia

About the Role:

We are looking for a Product Manager or Sr. Product Manager to join our Product team and work on exploring, shaping, and building the future of business banking. You will be responsible for building out Novo's risk and fraud systems that balance increased customer friction against the seamless movement of money.


You will work with engineering, design, operations, risk, data science, compliance, and other teams to achieve the business's strategies and objectives. At Novo, we believe in product discovery and definition as much as we do development and delivery. Come learn about the modern small business entrepreneur and how you can help support 99.7% of all businesses in the U.S.A.

What you'll be doing:

You will help them shape the strategies and help deliver an AI-first customer experience to Novo's small business owners. You will achieve this through:

  • Responsible for optimizing the north star metric of $ Losses / $ Gross Transaction Volume, balancing increased customer friction against seamless money movement
  • Lead the creation and enhancement of risk and fraud management tools, identifying needs for new products or improvements based on market trends, technological advancements, and regulatory requirements
  • Analyze risk factors associated with the company's financial products or services, understanding potential vulnerabilities and developing strategies to mitigate these risks
  • Implement and maintain systems that detect and prevent fraudulent activities, utilizing advanced analytics, machine learning models, and real-time monitoring systems
  • Engage with customers to understand their needs and behaviors, using insights to design effective risk and fraud management solutions. This includes gathering direct feedback and analyzing customer data
  • Conduct ongoing monitoring of the effectiveness of risk and fraud management systems and report on their performance to senior management and stakeholders
  • Partner with the Risk Operations team to design new automation that enhances the effectiveness and connectivity of our Risk Ops tooling
  • Partner closely with data scientists, engineers, and designers to lead a cross-functional roadmap spanning investments in modeling, customer experiences, and scalable infrastructure
  • Own OKRs and build a roadmap for the risk and fraud product area based on the needs of our risk team and our ambitions for scale and speed to market
  • ​Operate cross-functionally and build strong partnerships within Novo and with external vendors to deliver excellent products and services
  • Manage risk horizontally across every product line, from ideation to planning, execution, and launch, throughout the entire customer lifecycle
  • Creatively testing assumptions and ideas using surveys, internal working sessions, prototypes, and data to build or remove confidence in solutions related to risk quickly
  • Working with fraud and risk functional areas to prioritize solutions and working with design and engineering resources to deliver them from start to finish
  • Collaborating extensively with stakeholders (data science and risk) on opportunities and solutions to drive a data-driven approach to protect against fraud

Requirements for the Role:

  • 8+ years of experience of overall experience in the technology industry
  • 4+ years of experience in fraud & risk financial services space
  • 2+ years of experience in product management
  • 1+ years of experience in heavy data-focused work
  • Experience with risk and fraud teams applying data science to solve fraud problems.
  • Experience with small business financing or other financial products
  • Proven track record delivering products with demonstrable contribution to business outcomes
  • Comfortable in an ambiguous matrixed organization

Things You're Good At:

  • Analytical skills: You have a data-driven learning style and use quantitative information to make product decisions
  • Technical mindset: You understand modern technologies and architectural patterns and how they can drive platform performance
  • Collaborative approach: You deliver results with cross-functional teams, and partner with and empower team members appropriately
  • Customer-centric: Experience shaping platform direction and execution based on developer and customer needs
  • Strategic: Experience developing and driving key strategies that shaped an organization

Nice to Have, But Not Required:

  • High-growth tech start-up experience in a rapidly scaling organization
  • Previous experience working with customer operations and support team
  • Strong data science background

About our Stack:

  • Jira
  • Confluence
  • Sprig
  • Heap
  • Business Intelligence Platforms (SQL/PSQL a plus)
  • Alloy
  • Sardine
  • Figma
  • Figjam

Benefits

  • Competitive salary and meaningful equity
  • Unlimited PTO
  • Health, vision, and dental insurance
  • Monthly wellness stipend
  • 401k

Novo values diversity as a core tenant of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

Salary Range (NYC): $154, ,000 annualized salary. This range is not inclusive of discretionary bonus or equity package, offers to be determined based on experience, education and skill set. The range for this same position may be lower or higher in markets outside of New York City.

LI-CD1 #LI-Hybrid


Novo values diversity as a core tenet of the work we do and the businesses we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

  • Manager of Risk Management

    6 days ago

    Miami, Florida, United States HCA Healthcare Full time

    Description IntroductionWe are seeking a(an) Manager of Risk Management with HCA Florida Kendall Hospital to promote growth and unlock possibilities. At HCA Healthcare, we are committed to the care and improvement of human life. Share your leadership skills and come make a difference with usBenefitsHCA Florida Kendall Hospital, offers a total rewards...

  • Manager, High Risk Disease Detection

    6 days ago

    Miami, Florida, United States ChenMed Full time

    We're unique. You should be, too.We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We're different than most primary care providers. We're rapidly expanding and we need great people to join...

  • Product Manager

    6 days ago

    Miami, Florida, United States Royal Caribbean Group Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.Position Summary:Based in Miami, FL and reporting to the Senior...

  • Risk Adjustment Coder

    3 weeks ago

    Miami, Florida, United States ChenMed Full time

    We're unique. You should be, too.We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?We're different than most primary care providers. We're rapidly expanding and we need great people to join...

  • Product Manager

    6 days ago

    Miami, Florida, United States Univision Full time

    Tasked with partnering with TelevisaUnivision Ad Sales teams and Agency/Advertiser teams to ideate, develop and manage advanced advertising solutions and capabilities. Core areas of focus will be on the digital advanced advertising product portfolio which includes key products such as advanced ad units, digital audience targeting capabilities and...

  • B2B Product Marketing Manager, Loyalty

    6 days ago

    Miami, Florida, United States Mastercard Full time

    Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

  • Director of IT Risk and Control Self Assessment

    6 days ago

    Miami, Florida, United States Santander Full time

    Director of IT Risk and Control Self Assessment (RCSA) Country: United States of America The Director of IT Risk and Control Self Assessment (RCSA) within the Business Control & Risk Management function, operates within the first line of defense and is directly accountable to lead the Technology RCSA.The Director reports into the Senior Director of...

  • Product Manager

    6 days ago

    Miami, Florida, United States Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • Product Manager

    6 days ago

    Miami, Florida, United States FullStack Full time

    FullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, and Stanford University build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and developers in the western...

  • creative production manager

    6 days ago

    Miami, Florida, United States SBH Fashion Full time

    KEY RESPONSIBILITIES:Pre-Production Planning: Coordinate all aspects of pre-production, including conceptualizing the shoot, hiring talent, and securing props.Budget Management: Oversee the budget for the shoot, negotiate rates with vendors and talent, and manage expenses effectively to ensure projects are completed within budget constraints.Timeline...

  • Product Manager, Digital

    6 days ago

    Miami, Florida, United States Restaurant Brands Full time

    About Restaurant Brands International:Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER...

  • Manager, Product Insights

    7 days ago

    Miami, Florida, United States Subway Full time

    We are Subway Headquarters A dedicated team of professionals supporting thousands of franchisees around the globe.Region: Miami, FLReady for a fresh, new career? Look no further because one of the world's most iconic brands can help you get there.Why Join Us?At Subway, "better" is baked into our DNA. We are a brand that believes in continued improvement in...

  • Senior Product Manager, Hematology

    6 days ago

    Miami, Florida, United States Danaher Corporation Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • Senior Product Manager, Hematology

    6 days ago

    Miami, Florida, United States Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...

  • Business & Product Development Manager

    1 month ago

    Miami, Florida, United States LISA TODD Full time

    LISA TODD is more than just a successful fashion knitwear brand. We are a well crafted team of passionate and dedicated individuals that feels more like family. We take great pride in all that we do - and with many opportunities for expansion at hand, we are looking for a new key member to join our team.LISA TODD is searching for an ambitious and experienced...

  • Product Manager Clarification and Filtration Water Wastewater

    3 weeks ago

    Miami, Florida, United States Parkson Corp. Full time

    Location: Fort Lauderdale, FL General Description:The Product Manager will concentrate on assigned product and/or group of products in order to increase revenue, market share and profitability for assigned product. This individual will provide technical sales support to various internal and external customers. The Product Manager will be responsible for the...

  • Product Manager Lamella Clarification Water Wastewater

    3 weeks ago

    Miami, Florida, United States Parkson Corp. Full time

    Location: Fort Lauderdale, FL General Description:The Product Manager will concentrate on assigned product and/or group of products in order to increase revenue, market share and profitability for assigned product. This individual will provide technical sales support to various internal and external customers. The Product Manager will be responsible for the...

  • Senior Product Manager, Digital Experience, Firehouse

    6 days ago

    Miami, Florida, United States Restaurant Brands Full time

    About Restaurant Brands International:Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales and over 30,000 restaurants in more than 100 countries. RBI owns four of the world's most prominent and iconic quick service restaurant brands – TIM HORTONS, BURGER...

  • Production & Asset Management Intern – Summer 2024

    3 days ago

    Miami, Florida, United States Sony Pictures Television, Inc Full time

    PROGRAM DETAILSSPE INTERN:Our Emerging Talent Programs, which includes Interns, Trainees, and Finance Rotational Associates, offer unique opportunities for students, recent graduates, and emerging talent to work alongside the teams that come together to create movies, TV shows, and other great experiences. These seasonal, paid assignments provide meaningful...

  • International Client Relationship Manager

    6 days ago

    Miami, Florida, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...