Account Manager, Pharma

1 month ago


Henderson, Nevada, United States Kerry Full time
About Kerry
Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries.

Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world.

Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition.

A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.

About the role


Kerry is seeking an experienced Account Manager for our Pharma based products based in the Northeast area of the US that brings both sales and technical expertise to the position and a "hunter's mentality" for developing new client opportunities.

Key responsibilities

  • Accountable for achieving a deep level of identifying and understanding of customer's objectives and strategies, technical processes and consumer insights that is required to achieve significant value creation for Kerry and the customer.
  • Develop strong strategic relationships within customers' organisation including R&D, Manufacturing and Procurement and foster counterpart relationships within Kerry.
  • Develop and implement Pharma strategy through market evaluation, application evaluation, understanding and capability assessment. Market segments include but not limited to Biologics/Biosimilars, Industrial Fermentation, Vaccines, Diagnostics, and Cultured Meat.
  • Defend current business with established customer base and create and manage total opportunity pipeline of quality growth projects with current and target customers.
  • Provide technical support to the assigned customer base by leveraging internal resources and subject matter experts.
  • Continually manage and strengthen customers' relationship with Kerry.
  • Partner with commercial finance leads to ensure business forecasts and margin management are consistent with expectations.
  • Support the development of commercial agreements with customers in compliance with Kerry guidelines (e.g. legal agreements, supply agreements, etc.)
  • Accountable for providing input to and complying (including indirectly through other team members) with all Kerry systems/processes appropriate for this role.
Qualifications and skills

Minimum of Bachelor's degree in Biochemistry, Biotechnology, Chemical Engineering, or related field and 7+ years proven experience in Pharma/Biotech commercial sales (or technical sales support) role interacting directly with customers.

 Demonstrated ability to understand competitive and marketplace knowledge and translate into an effective strategy and action plan to deliver a customer.

 Must be capable of independently developing a strategy, influencing others and increasing contribution.

 Earlier technical/functional experience in R&D, process manufacturing, operations or quality desirable.

 Have both a strong technical and commercial understanding of cell culture, microbial fermentation, and diagnostic industries, including protein hydrolysates and yeast extracts, and their end use applications.

 Strong demonstrated negotiation skills.

 Prepared to get out there and spend maximum quality time developing and nurturing multi-level contacts with customers, all aligned to delivering objectives.

 Proficient in Microsoft Office suite; Salesforce experience desirable.

 Fluent English speaker with additional languages advantageous but not essential.

 This role requires at least 40% travel, customer facing and internal meetings.

Personal Competencies

 Strategic thinker and planner – must demonstrate evidence of ability to clinically prioritise top objectives and structure and deliver smart plans to achieve them.

 Relationship builder with excellent communications skills – with customers and internally with relevant stakeholders (working in a matrix environment)

 Likes autonomy and is proactive - prepared to spend maximum quality time developing and nurturing multi-level contacts with customers, all aligned to delivering objectives.

 Results driven – is focused and motivated to deliver agreed targets on revenue and margin.

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