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RPA business Analyst

4 months ago

Chattanooga, Tennessee, United States Cognizant Full time

RPA business Analyst

Role and responsibilities:

  • Identify and give support for solution designs for production challenges and enhancements in collaboration with the business and the RPA team.
  • Identify the scope, benefits, restrictions, and risks associated with RPA automation projects, as well as capture and document present manual operations.
  • Develop a detailed end-to-end understanding of processes targeted for automation and identify the impacted processes and business needs in collaboration with the Business Process Owner(s) and Process Excellence Team members.
  • Work with cross-functional teams to generate business requirements documentation for the process to be automated that is easily understood by business users and can be shared with RPA solution design and development teams.
  • Identify and document best practices for RPA adoption in the long run.
  • Facilitate requirements-gathering workshops with stakeholders.
  • Consider the consequences of change management when implementing new RPA processes.
  • Deliver critical business analysis artefacts for the design, solution, and execution of medium and large projects, using best practices and techniques.
  • Conduct process diagnostics and identify opportunities.
  • Assist with the design, documentation, and upkeep of system procedures.
  • Developing a business case and return on investment that may be submitted for assessment and approval.

Requirements:

  • 7+ years' experience in IT project delivery and successful delivery of large-scale, global projects
  • 7+ years as a Business Analyst with abilities to take ownership of the analysis task and work with a fair degree of independence
  • Experience in end-to-end process assessments for automations
  • Experience in Robotic Process automation assessments and implementation is mandatory
  • Experience in creating Process Definition Documents (PDD) is mandatory
  • Strong verbal, written communication and stakeholder management skills is must
  • Experienced in creating Process Flows/Process Maps is mandatory
  • Working experience as Scrum master will be an advantage
  • Good understanding of the whole SDLC; experience in Agile methodologies will be an advantage