Logistics Supervisor

1 month ago


Tucson, Arizona, United States Roche Full time
Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Job Summary

The Logistics Supervisor is responsible for the oversight, development and leadership of highly skilled front-line operators and ensuring the delivery of products and supplies with an empowered organization. As part of a global and dynamic organization, with customers all over the world, the Logistics Supervisor performs an important role in achieving our global logistics business goals by keeping up with global regulations and market trends. This role ensures proper utilization of logistics resources, availability and flow of materials and finished goods for our organization, our manufacturing operations and the end customer, our patients. This role provides oversight for all onsite and offsite logistics operations personnel and all activities under the logistics umbrella, including export/import compliance, packaging design, transportation management and inventory control. With a continuous improvement mindset, the Logistics Supervisor is responsible for partnering with leadership teams, global procurement management, the global Roche logistics network and external service providers to drive efficiencies through the optimization of internal and external logistics functions to meet corporate and local objectives.

Responsibilities:

People Leadership/Development
  • Leads by empowering direct reports; provides coaching, training and opportunities to develop skills, and gives ongoing, constructive and timely feedback on performance and progress toward goals and expectations.
  • Helps direct reports build the skills and mindset needed to succeed in an open system. Serves as a mentor in developing individual contributors into highly skilled technical operators and/or people leaders.
  • Manages employee performance (contribution, attendance and timekeeping, quality, etc.) through contribution check-ins, the annual review process and ongoing feedback, and takes corrective action when necessary.
  • Optimizes staffing and conducts workforce planning to match current and future business demands.
  • Maintains visibility and presence in the areas of operation.
  • Establishes and monitors team cross-training expectations.
  • Hires, onboards and trains new team members.

Production
  • Responsible for logistics deliverables in the areas of export compliance, inventory management, transportation spend and product delivery. Sets daily, weekly and monthly goals and aligns deliverables for shifts and processes.
  • Supervises, leads, plans, schedules and coordinates project/team activities. Conducts formal meetings, tracks project/production statuses, evokes quick decision making and resolves communication barriers.
  • Oversees receipt, warehousing, distribution and the transportation of incoming and outgoing products within established schedule and budget targets.
  • Determines resource requirements and allocation by utilizing personnel, onsite/offsite contractors and outsourcing vendors to complete required elements of daily operations and projects on time and within budget.
  • Effectively collaborates with Global Functions and Business Areas for product launches and global transportation initiatives. Interfaces with other functional groups to gain alignment in the implementation of new processes and for ongoing support and resolving problems.
  • Maintains the flow of material in accordance with established manufacturing schedules, lead-times, processing times, order policies and compliance with global transportation requirements and initiatives.
  • Intentionally forms teams, networks and systems that enable action. Supports the team to make effective decisions and coaches them on how to move forward.
  • Thoroughly understands the end-to-end supply chain processes.

Continuous Improvement
  • Creates a lean culture by empowering a workforce to provide and implement ideas to continuously improve and reduce waste.
  • Acts as a change agent and drives a culture of continuous improvement by actively demonstrating the use of lean manufacturing tools in everything the team does.
  • Collects data, trends and evaluates metrics (e.g. safety, quality, cost, delivery, people) to support Key Performance Indicators (KPIs).
  • Accountable for the logistics area's continuous improvement and lean initiatives. Utilizes metrics to recommend logistics initiatives and improvement projects.
  • Prepares presentations and reports to implement process improvements.

Teamwork and Collaboration
  • Collaborates with support functions to drive value stream, lean manufacturing improvement and global projects/ initiatives.
  • Proactively collaborates with peers in other shifts/functions

Safety and Quality
  • Operates with a safety and quality mindset.
  • Maintains knowledge of regulations related to import/export compliance, trade of goods and transportation including those related to hazardous shipments, employee safety and freight classifications.
  • Maintains quality system compliance (e.g., follows processes and procedures as written) for self and direct reports by ensuring compliance with applicable corporate policies and procedures, regulatory and quality requirements, and adherence to Standard Operating Procedures (SOPs).
  • Addresses, escalates and resolves any potentially unsafe hazards; reports and investigates safety hazards, incidents and near misses utilizing the required safety platform in a timely manner. In partnership with the Safety department, responsible for corrective and preventive measure implementation.
  • Participates in area audits. Ensures nonconformance reports and CAPAs are completed in the appropriate timeframe to ensure availability of supply.
  • Maintains current process information and documentation per internal and external guidelines.
  • Leads quality failure, root cause and corrective action investigations with other departments.
  • Assists in the development and maintenance of functional area SOPs.

Business Strategy
  • Assists in the implementation of new Diagnostics Global Operations and Pathology Customer Area strategies, projects and initiatives.
  • Aligns with Roche procurement counterparts to negotiate, develop and maintain agreed upon transportation and warehousing strategies in compliance with Global Supply Chain quality standards.
  • Participates in and leads global strategic initiatives to improve business performance and culture and customer satisfaction.
  • Maintains knowledge of best practices, including the most efficient and cost-effective storage and transportation methods.
  • Provides feedback to Global Procurement on transportation/warehousing provider performance.
  • Negotiates and secures contracts with transportation and warehouse service providers.

Self-Development
  • Identifies development opportunities in current role and builds actionable plans to improve in areas of opportunity.
  • Owns development plan, ongoing maintenance of plan and ongoing career discussions with leader.

Education/Experience:
  • Bachelor's degree required.
  • Supply Chain certification from accredited association preferred.
  • 7 years of relevant experience in a logistics/supply chain operations environment or related field, of which 3 years include process, people or project leadership experience (required).

Second Shift requirements hours/differential:
  • Monday - Friday (Weekends as necessary)
  • Shift start time 2pm
  • Shift end time 11 pm
  • 10% Differential

Relocation is available for this position

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Ventana Medical Systems, Inc. (Ventana), a member of the Roche Group, innovates and manufactures instruments and reagents that automate tissue processing and slide staining for cancer diagnostics. Our integrated staining, workflow management and digital pathology solutions optimize laboratory efficiency to reduce errors and support diagnosis for pathology professionals. Together with Roche, Ventana is driving personalized healthcare through accelerated drug discovery and companion diagnostics.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

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