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Digital Data Manager

3 months ago

Overland Park, Kansas, United States TMobile Full time

Be unstoppable with us
T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop

Job Overview
The Digital Data Manager is a subject matter expert on data that is collected and used in the digitally enabled customer facing ecosystems of T-Mobile. The Digital Data Manager works closely with experience design, business execution, digital analytics, and digital technology stakeholders to design, specify, and perform quality testing for data created in T-Mobile's digital customer experiences. The Digital Data Manager will be a participant in the software development and experience authoring life cycle of T-Mobile's digital experiences. The Digital Data Manager is an expert in the technologies used to manage digital customer data for segmentation and for analytics. Additionally, the Digital Data Manager will need to understand the first and third party data required to describe the customer and the customer's activities across their interactions with T-Mobile for purposes of segmentation definition to enable contextual marketing and personalization.

Job Responsibilities:

Lead data design and collection activities for projects that create or modify customer facing digital experiences, including app and web. This includes: analysis of what needs to be measured; definition of new metrics and dimensions including prescribing values for those metrics and dimensions; creation of software requirements for developers and authors to enable the collection of data; and execution of quality assurance activities to validate that the data is being produced and captured per the design.-Strong requirements elicitation, and proven writing skills including the ability to write Analytics requirements concisely and clearly for audiences ranging from business stakeholders to technical developers.-Ability to operate on multiple levels and balance requirements between them; must be able to be simultaneously customer oriented and process oriented.-Superior analytical skills and commercial acumen, possesses demonstrable analytical skills with ability to identify/analyze/synthesize business needs into business requirements and can then translate those business requirements into technical data collection requirements for developers.Segmentation analysis and management: The Digital Data Manager may participate in the process to determine what segments definitions are required within the digital ecosystem to deliver contextual experiences or provide specific audiences to downstream marketing platforms. This work entails understanding the business needs of marketing or experience stakeholders, analyzing existing segment definitions, and as needed, defining and building new segments in marketing tools to enable audience creation for contextual digital experiences, outbound messaging, digital advertising, etc.Education:Bachelor's Degree Computer Science, Data Analytics, or equivalent (Required)Master's/Advanced Degree Computer Science, Data Analytics, or equivalent (Preferred)Work Experience:4-7 years Front-end development and analytics/data definition and instrumentation experience, specifically in Adobe Analytics(building reports, dashboards and generating insights), Google Analytics or any other Advance Web/Mobile App Analytics platform (Required)Adobe Analytics/Google Analytics - Experience in implementing and/or working with Technical implementors and working with business stakeholders on data reporting requirements (Required)Demonstrable experience working in a software development organization including attaining practical knowledge of software delivery lifecycle models. (Required)Demonstrated experience with data governance and data curation principles (Required)Business Requirements - Experience delivering and writing business requirements for complex multi-year and evolutionary efforts (Required)Knowledge, Skills and Abilities:Digital Marketing (Required)Analytics (Required)Business Process (Required)Licenses and Certifications:Adobe Certified Expert - Adobe Analytics Business Practitioner (Preferred)
• At least 18 years of age

• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

At T-Mobile, our benefits exemplify the spirit of One Team, Together A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to paid 12 holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short and long term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

We don't stop there- eligible employees can receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs To learn about T-Mobile's amazing benefits, check out www.t-

Never stop growing
T-Mobile doesn't have a corporate ladder–it's more like a jungle gym of possibilities We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward.

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing - or calling Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.