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Contract Specialist
3 months ago
About LinkSquares:
LinkSquares is a rapidly expanding LegalTech software company that has been recognized as one of the top workplaces in 2023 by the Boston Business Journal and BuiltIn Boston. Our AI-powered technology enables legal teams at over 1,000 companies, such as Wayfair, TIME, ProPharma, the Boston Celtics, and Commvault, to streamline their work processes and quantify their impact. By centralizing contract lifecycle management (CLM) and legal project management, we help companies save time and money by automating manual tasks and improving efficiency. Headquartered in Boston, Massachusetts, LinkSquares is known for its innovation, results-driven approach, and continual growth.
As a member of our Contract Operations Team at an early career stage, you will play a key role in supporting our customers and ensuring their success throughout their journey with LinkSquares. Working closely with Sales, Customer Success, and Implementation teams, you will assist customers with uploading, processing, and resolving any contract-related issues using our proprietary software. This is an excellent opportunity to gain exposure to the legal technology and software development industry and be part of a thriving company.Responsibilities:
- Collaborate with Sales, Customer Success, and Implementation teams to onboard and support customers effectively
- Follow documented procedures and utilize software tools to provide contract support solutions
- Identify and resolve software and contract issues promptly
- Manage a queue of contract processing requests to completion
- Contribute to improving project standards and methodologies for increased efficiency
- Develop expertise in LinkSquares software
- Explore different roles within the organization and gain valuable insights
- Passion for learning and career advancement at LinkSquares
- Strong communication and relationship-building skills
- Ability to multitask and prioritize tasks effectively
- Adaptability to changing priorities and situations
- Keen attention to detail even with repetitive tasks
- Proficiency in Excel
- Team-oriented mindset
Founded in 2015 and based in Boston, we offer a competitive benefits package, including medical, dental, and vision plans, 401(k) contributions, unlimited vacation, and more. LinkSquares provides contracting solutions that enable legal teams to draft better contracts, analyze existing ones, and collaborate more efficiently. With advanced AI insights and rapid results delivery, LinkSquares helps companies streamline their contract processes and reduce costs significantly. For more information, visit our website.
LinkSquares is an Equal Opportunity Employer.