Commercial Operations Specialist/ Customer Service Liaison

4 weeks ago

Rosemont, Illinois, United States norskhydro Full time

Hydro Aluminium Metal a leading supplier of extrusion ingots, sheet ingots, foundry alloys, wire rods and high-purity aluminum with a global production network of around 5,000 employees. With primary metal production facilities in Europe, Canada, Australia, Brazil and Qatar, and recycling facilities throughout Europe and in the U.S., two-thirds of our primary aluminum production is based on renewable energy.

Job Location:

Rosemont, IL

Hydro employees can enjoy several benefits including:
Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts Retirement Savings Plans with Company Match/Contributions Education Assistance Bonus Plan Eligibility Parental LeaveJob Summary:

Take on the central role as the primary liaison between Hydro and our customers, providing extensive commercial operations and sales back office support. Manage customer contracts and ensure precise and timely processing of all orders in adherence to internal company procedures. Actively engage with Sales, Production, Logistics, Customer Technical Services, and Credit Management to secure customer satisfaction, acquire and develop new customers, foster long-term relationship, and maximize customer potential. All while maintaining meticulous data entry and integrity.

Required Education/Experience:
High School Diploma or GED Bachelor's degree from a four-year college or university; or more than 3 years related experience and/or training; or equivalent combination of education and experience.Required Skills/Qualifications:
Demonstrate self-motivation and independence, coupled with robust analytical and problem-solving capabilities Proactively address issues in a systematic manner Exhibit excellent team and interpersonal skills, fostering effective collaboration with both internal and external stakeholders Possess strong communication skills, both written and oral Exhibit a high level of organizational and change management proficiency Maintain a keen focus on customer and supplier relationship Proficiency in Microsoft Office Industry specific business experience is advantageous Knowledge of SAP, SAP Analytics and Power BI beneficial but not mandatoryJob Responsibilities:
Manage daily customer relations responsibilities by overseeing customer order fulfillment in alignment with Hydro standard procedures, including contract management, sale/purchase order administration, scrap bank management, pricing, and invoicing Collect market and customer information and assist the sales team during the budget process and take charge of preparing the yearly customer supply contracts Ensure strict adherence to contractual provisions, facilitating timely call-offs of shipment quantities and pricing formulas while promptly addressing customer inquiries Collaborate with production facilities, Metal Management, and Logistics to ensure accurate and timely completion of customer orders and inventory management by ensuring optimal turnover and metal flow Monitor and report on claims, complaints, and customer concessions Work closely with Credit Management on customer payments, including monitoring credit limits during volume changes Take ownership of hedging metal on behalf of assigned customer accounts Ensure focus on continuous improvement to simplify and automate processes Light travel to customers in assigned region may be required on a quarterly basis. Travel may also be required for training purposes.

Hydro values diverse skills and perspectives among employees. We encourage all qualified candidates to apply. Qualified applicants will be considered regardless of race, religion, nationality, ethnicity, age, gender, sexual orientation, gender identity or expression, protected veteran status, or disability. We strive to provide equal opportunities for all to contribute and succeed with us.

IND123

  • Commercial Operations Specialist

    2 months ago

    Rosemont, Illinois, United States norskhydro Full time

    Hydro Aluminium Metal a leading supplier of extrusion ingots, sheet ingots, foundry alloys, wire rods and high-purity aluminum with a global production network of around 5,000 employees. With primary metal production facilities in Europe, Canada, Australia, Brazil and Qatar, and recycling facilities throughout Europe and in the U.S., two-thirds of our...

  • Commercial Operations Specialist

    1 week ago

    Rosemont, Illinois, United States norskhydro Full time

    Hydro Aluminium Metal a leading supplier of extrusion ingots, sheet ingots, foundry alloys, wire rods and high-purity aluminum with a global production network of around 5,000 employees. With primary metal production facilities in Europe, Canada, Australia, Brazil and Qatar, and recycling facilities throughout Europe and in the U.S., two-thirds of our...

  • Sales Support, Inside Sales Support Specialist

    3 weeks ago

    Rosemont, Illinois, United States Philips Full time

    Job TitleSales Support, Inside Sales Support Specialist - Diagnostic Cardiology Solutions (Hybrid - Rosemont IL)Job DescriptionWe are seeking a highly qualified Sales Support Specialist to join our team. In this role, you will play a critical part in providing valuable support to our Diagnostic Cardiology Account Managers (DCAMs), Associate DCAMs, and...

  • Sales Support, Inside Sales Support Specialist

    1 week ago

    Rosemont, Illinois, United States Philips Full time

    Job TitleSales Support, Inside Sales Support Specialist - Diagnostic Cardiology Solutions (Hybrid - Rosemont IL)Job DescriptionWe are seeking a highly qualified Sales Support Specialist to join our team. In this role, you will play a critical part in providing valuable support to our Diagnostic Cardiology Account Managers (DCAMs), Associate DCAMs, and...

  • Logistics Specialist

    1 week ago

    Rosemont, Illinois, United States norskhydro Full time

    Hydro Aluminium Metal a leading supplier of extrusion ingots, sheet ingots, foundry alloys, wire rods and high-purity aluminum with a global production network of around 5,000 employees. With primary metal production facilities in Europe, Canada, Australia, Brazil and Qatar, and recycling facilities throughout Europe and in the U.S., two-thirds of our...

  • Logistics Specialist

    2 months ago

    Rosemont, Illinois, United States norskhydro Full time

    Hydro Aluminium Metal a leading supplier of extrusion ingots, sheet ingots, foundry alloys, wire rods and high-purity aluminum with a global production network of around 5,000 employees. With primary metal production facilities in Europe, Canada, Australia, Brazil and Qatar, and recycling facilities throughout Europe and in the U.S., two-thirds of our...

  • New Business Specialist

    1 week ago

    Rosemont, Illinois, United States Aston Carter Full time

    NEW BUSINESS SPECIALISTJob DescriptionThe New Business Specialist will be responsible for the retrieval, validation, and processing of all worksite and group benefit enrollment files and manual production submissions inclusive of file balancing and audits. The New Business Team is responsible for accurate processing of new enrollments, routing of benefit...

  • Account Executive

    2 months ago

    Rosemont, Illinois, United States norskhydro Full time

    Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles, to advanced development and manufacturing for most industries....

  • Account Executive

    4 weeks ago

    Rosemont, Illinois, United States norskhydro Full time

    Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles, to advanced development and manufacturing for most industries....

  • Account Executive

    1 week ago

    Rosemont, Illinois, United States norskhydro Full time

    Hydro Extrusions is a world-leading aluminium extrusion business counting around 100 production sites in 40 countries and employing 20,000 people. Through our unique combination of local expertise, global network, and unmatched R&D capabilities, we can offer everything from standards profiles, to advanced development and manufacturing for most industries....

  • Cash Application Specialist-Hybrid Rosemont IL

    3 weeks ago

    Rosemont, Illinois, United States AccentCare Full time

    OverviewFind Your Passion and Purpose as a Cash Application Speacilist Reimagine Your Career in Corporate HealthcareAs a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own...

  • Cash Application Specialist-Hybrid Rosemont IL

    1 week ago

    Rosemont, Illinois, United States AccentCare Full time

    OverviewFind Your Passion and Purpose as a Cash Application Speacilist Reimagine Your Career in Corporate HealthcareAs a professional, you know that what you do impacts you as much as our patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own...

  • Specialist Professional

    1 week ago

    Rosemont, Illinois, United States norskhydro Full time

    Hydro Aluminium Metal a leading supplier of extrusion ingots, sheet ingots, foundry alloys, wire rods and high-purity aluminum with a global production network of around 5,000 employees. With primary metal production facilities in Europe, Canada, Australia, Brazil and Qatar, and recycling facilities throughout Europe and in the U.S., two-thirds of our...

  • Specialist Professional

    2 weeks ago

    Rosemont, Illinois, United States norskhydro Full time

    Hydro Aluminium Metal a leading supplier of extrusion ingots, sheet ingots, foundry alloys, wire rods and high-purity aluminum with a global production network of around 5,000 employees. With primary metal production facilities in Europe, Canada, Australia, Brazil and Qatar, and recycling facilities throughout Europe and in the U.S., two-thirds of our...

  • Director of Sales- Gampac Logistics

    3 weeks ago

    Rosemont, Illinois, United States US Foods Full time

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.Join Our Community of Food PeopleReporting directly to the Vice President, Sales GAMPAC, the Director, Sales GAMPAC is responsible for the proactive development and growth of profitable new business. The Director, Sales GAMPAC will be challenged to expand...

  • Director of Sales- Gampac Logistics

    1 week ago

    Rosemont, Illinois, United States US Foods Full time

    ARE YOU A CURRENT US FOODS EMPLOYEE? PLEASE APPLY DIRECTLY THROUGH OUR INTERNAL WORKDAY CAREER SITE.Join Our Community of Food PeopleReporting directly to the Vice President, Sales GAMPAC, the Director, Sales GAMPAC is responsible for the proactive development and growth of profitable new business. The Director, Sales GAMPAC will be challenged to expand...

  • Market Manager A

    3 weeks ago

    Rosemont, Illinois, United States PVH Full time

    MARKET MANAGERREPORTS TO: District Manager with dotted line to Regional DirectorSUMMARY:To direct all activities required to achieve home store and assigned market goals, including sales and profit objectives, customer service, human resources as it relates to development and retention of team, payroll and operating expenses, loss prevention and merchandise...

  • Market Manager A

    1 week ago

    Rosemont, Illinois, United States PVH Full time

    MARKET MANAGERREPORTS TO: District Manager with dotted line to Regional DirectorSUMMARY:To direct all activities required to achieve home store and assigned market goals, including sales and profit objectives, customer service, human resources as it relates to development and retention of team, payroll and operating expenses, loss prevention and merchandise...

  • market manager

    3 weeks ago

    Rosemont, Illinois, United States TOMMY HILFIGER Full time

    MARKET MANAGERREPORTS TO:District Manager with dotted line to Regional DirectorSUMMARY:To direct all activities required to achieve home store and assigned market goals, includingsales and profit objectives, customer service, human resources as it relates to developmentand retention of team, payroll and operating expenses, loss prevention and...

  • market manager

    1 week ago

    Rosemont, Illinois, United States TOMMY HILFIGER Full time

    MARKET MANAGERREPORTS TO:District Manager with dotted line to Regional DirectorSUMMARY:To direct all activities required to achieve home store and assigned market goals, includingsales and profit objectives, customer service, human resources as it relates to developmentand retention of team, payroll and operating expenses, loss prevention and...