Electronic Communications Central Team- Vice President
1 month ago
Job Description
With the expansion of remote work arrangements and the growing use of mobile devices in all facets of our daily lives, JPMC's Electronic Communications Central team sets guidelines to ensure that business-related electronic communications ("E-Comms") comply with all local regulatory requirements related to supervision and records retention. The Firmwide E-Comms Central Team is seeking a strong Vice President candidate to join our team and to contribute to managing this important Firm wide control program.
As a Vice President within the Firmwide Control Programs team, you will have the opportunity to work with a global team of professionals that provide guidance to all Lines of Business and Functions to ensure consistent execution of the Firm's Electronic Communications program requirements. This role includes the maintenance of policies / procedures, setting E-Comms strategy, and ongoing evaluation of the effectiveness of the program, to ensure it remains best-in-class. This role offers high visibility across Control Management, as well as across all Lines of Business and Corporate Functions. Close collaboration with Technology, Risk Management, Compliance, and Legal are critical for success.
Job Responsibilities
- Contribute to the setting and execution of the firm wide E-Comms program strategy while ensuring compliance with all regulatory requirements relating to electronic communications
- Act as a Subject Matter Expert on the E-Comms program to all Lines of Business and Functions across the JPM franchise.
- Maintain and refine firmwide E-Comms related policies and procedures while ensuring compliance with all JPM Office of Documentation Governance standards.
- Assist with the firmwide repatriation of records related to E-Communications that have occurred on personal devices, in violation of Corporate Policy
- Partner with application development teams to ensure E-Comms related applications meet customer needs. Partner with reporting teams to ensure E-Comms related reports and dashboards meet customer needs.
- Partner with the Control Management, Human Resources, and Compliance teams to ensure E-Comms related learning modules are appropriate, assigned to relevant employees, and completed in a timely fashion.
- Partner with Compliance and Legal to develop and deliver electronic communications related messages, which may be required across Lines of Business or Functions. This includes contributing to the annual E-Comms communications plan for the firm, which involves ensuring consistent messaging across Executive Communications, Compliance and Risk bulletins, Control Committee meetings, All hands / town hall meetings, digital signage, etc.
- Work with Control Management Quality Assurance (QA) teams to execute the E-Comms related QA program.
- Navigate a diverse organization with competing priorities and Influencing staff at all levels of the organization
- Set communication priorities, including drafting executive level communications, e-mails, presentations
Required qualifications, capabilities and skills
- Education: Bachelor's degree or equivalent experience required
- Experience: 7+ years of financial service experience in controls, audit, risk management, or compliance
- Key Attributes for ideal candidate:
- High level of professionalism, extremely detail oriented, with exceptional organizational and multi-tasking skills
- Keen sense of discretion in working with sensitive, employee-specific SMS and electronic messages conducted on personal devices, in violation of the firm's Communications policy.
- Proven Leadership and Influencing skills: An individual that has proven experience taking ownership of key tasks and influencing others.
- Exceptional communication skills - both verbal and written; ability to communicate effectively at all levels of the organization.
- Experienced dealing with Legal and Compliance, on sensitive policy and policy exception related matters
- Experience dealing with Technology and/or Reporting teams.
- Exceptional people skills; exceptional collaboration and relationship building skills.
- Strong ability to work independently as well as in a collaborative manner as part of a global team.
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.
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