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Quality Control Specialist

3 months ago

Alexandria, Virginia, United States USAJobs Full time
Duties

This role is the ideal next career step for you if:
  • You want to play a key role in monitoring existing quality control measures to ensure continued relevancy as well as perform quality assurance functions and recommends changes to comply with new rules, regulations, procedures and processes.
  • You have proficiency in conducting reviews of applications and/or notices mailed to applicants to determine any deficiencies that could cause the delay in patent examination or publication and ensures that notices mailed to the applicants are complete and accurate.
  • If you like doing research to identify problems or trends as related to preexamination and post examination and prepare recommendation on corrective actions to be undertaken.
  • You enjoy communicating orally and in writing to clearly relay information, coordinate solutions to problems and compose a variety of administrative reports and correspondence.

    Requirements

    Conditions of Employment
    • Applications will only be accepted from United States Citizens and Nationals.
    • Your resume and question responses must demonstrate the job-related competencies.
    • You must meet the definition of specialized experience.
    • If selected, you may be required to complete a one year probationary period.
    • You must meet all qualification requirements upon the closing date of this announcement.
    • Time-in-grade/band requirements must be met by the closing date of the announcement.
    • Suitable for Federal Employment.

      Qualifications

      You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at General Schedule Qualification Standards )

      Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the federal service.

      Specialized experience for this position includes for the GS-09:

      To be eligible for this position at this grade level, you must meet the basic requirements below. One year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-07) in the Federal government. Specialized experience is inspecting and evaluating the quality and accuracy related to preexamination and post examinations patent policies, procedures and rules; knowledge of application and statistical analysis techniques for purposes of evaluation of quality control; as well as identify trends and making improvement recommendation in the area of work quality, customer satisfaction and process and procedures.

      Specialized experience for this position includes for theGS-11: To be eligible for this position at this grade level, you must meet the basic requirements below. One year or twelve (12) months of specialized experience equivalent to the next lower grade level (GS-09) in the Federal government. Specialized experience is inspecting and evaluating the quality the accuracy related to preexamination and post examination patent policies, procedures and rules; knowledge of application and statistical analysis techniques for purposes of evaluation of quality control; as well as identify trends and making written and oral improvement recommendation in the area of work quality, customer satisfaction and process and procedures to internal senior management as well as external stakeholders.
      Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

      Education

      Education is not substituted for specialized experience.

      Additional information

      Time-in-grade/band requirements must be met by the closing date of the announcement.

      If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information.

      This is a Bargaining Unit position and represented by The National Treasury Employees Union, Chapter 243 (NTEU 243)

      This is a Public Trust position and has a risk level designation of "moderate."

      Background Investigation - If selected for this position, you may be required to complete a Declaration for Federal Employment (OF-306), which includes a fingerprint and credit check, to determine your suitability for Federal employment and to authorize a background investigation.

      The USPTO participates in E-Verify. For more information on E-Verify, please visit the Department of Homeland Security Website .

      All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.

      Relocation Expenses are not authorized and will not be paid.

      CTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a "well qualified" rating of 85 out of 100. Information about CTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: OPM CTAP/ICTAP .

      CTAP documentation requirements are listed in the 'Required Documents' section of this announcement.

      More than one selection may be made from this announcement if additional identical vacancies in the same title, series, grade, and unit occur within 90 days from the date the certificate was issued.

      All application materials become the property of the United States Patent and Trademark Office.

      USPTO Job Applicants requiring reasonable accommodation for any part of the application and hiring process should request accommodation(s) from the USPTO at .

      The United States Patent and Trademark Office is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, retaliation, parental status, military service, or other non-merit factors. If you believe that you have been discriminated against and would like to file an EEO complaint, you must do so within 45 days of the date of the alleged discriminatory act. Claims of employment discrimination must be submitted to the attention of the USPTO's Office of Equal Employment Opportunity & Diversity via email ( ) or phone