Orderbook Management Specialist III
6 days ago
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Please note:
- Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
- adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas' 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
- Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, eleven paid holidays throughout the calendar year and Service Time Off during milestone years.
- We officially returned to office in a hybrid work environment, working 3 days in office and 2 days remote. The working location of this position is Portland, OR.
- Though our teammates hail from all corners of the world, our working language is English.
Orderbook Management Specialist III – 6 month LTD
adidas – Portland, OR
PURPOSE
Proactively analyze customer orderbooks, identify actions to improve deliveries/service, coordinate the implementation of levers to improve performance while communicating status to customers/sales in a clear and accurate manner.
KEY ACCOUNTABILITIES
- Analyze customer orderbook and identify risks to achieving on time deliveries, sales targets and/or strategic objectives
- Use the orderbook analysis and supply availability projections to identify and action purchasing, order fulfillment, distribution and/or inbound prioritization in coordination with related functions.
- Effectively communicate orderbook status information to sales and customer teams in a manner that highlights issues, actions taken and/or the need for further decisions
- Publish weekly supply availability projections to track On Time Availability (OTA) and provide all teams with a consistent measurement (one source of the truth) and early identification of issues
- Work with Sales account teams to identify orderbook actions, issues and needed changes (e.g. Delivery Blocks, Distros, pricing)
- Establish relationships with customer merchandising teams to facilitate needed orderbook actions while minimizing the need for direct involvement of the sales team
- Work with Order Fulfillment team on order prioritization in order to support OTIF targets
- Identify and escalate delayed orders with respective warehouse and direct ship teams
- Create delivery notes and resolve delivery note issues to assist with warehouse order flow and facilitate timely shipping
- Represent the company in a professional manner while communicating effectively with customers, sales teams, and other internal parties regarding the adidas product line, policies and procedures
KNOWLEDGE SKILLS AND ABILITIES
- Proficiency in relevant computer systems (SAP, Microsoft- Excel, Outlook)
- Process transactional data accurately
- Excellent written, verbal and professional communications
- Works independently with strong organizational skills
- Demonstrates a sense of urgency and ownership
- Reviews data to identify trends and initiate improvement actions
- Proven experience in challenging an existing process(es) and developing unique solutions to problems
- Ability to articulate complex ideas and focus on critical tasks
- Ability to develop positive working relationships at various organizational levels and influence others to achieve goals
- Ability to work in a team environment to accomplish a shared goal
QUALIFICATIONS
- Bachelor's Degree preferred and related experience; or equivalent combination of education and related experience
- Experience in a role involving direct interaction with external or internal customers
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