Operations Technician II

3 weeks ago

Herndon, Virginia, United States Lumen Full time

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen's commitment to workplace inclusion and employee support shines bright. We've made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we're the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

Title: Network Support/Installation Technician I

Location: Washington, D.C.

Clearance: TS/SCI with the ability to obtain and maintain a CI polygraph

The Main Responsibilities
  • Analyze, administer, and maintain telecommunications and network cabling infrastructure
  • Responsible for tasks assigned by project managers in connection with service orders and repair activities related to Category 6 cabling, Voice over IP networks (VOIP), and fiber optic cabling infrastructure
  • In-depth knowledge of TDM networks
  • Dress, terminate, and test cables and components
  • Ability to work with power tools and ladders
  • Install, maintain and repair voice and data communications systems
  • Interpret service orders, circuit diagrams, and electrical schematics
  • Test, locate, install, and repair cabling infrastructure associated with trouble calls, and performs routine maintenance
  • Verify work order information and receipt of all necessary equipment and information
  • Verify service by testing installed cabling, identifying, correcting, or escalating problems
  • Well-versed in the use of network cabling test equipment including network testers, copper cable testers, fiber OTDRs and fiber power meters.
  • Document network by labeling and routing equipment and cables; recording configuration diagrams and specifications
  • Maintain network by troubleshooting and repair outages; testing network back-up procedures; update documentation
  • Maintain current knowledge of relevant technologies as assigned
  • Participate in special projects as required
  • Identify, track and remove abandoned cable, and keep cable neatly tied and bundled while maintaining safety standards
What We Look For in a Candidate
  • Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of experience be substituted in lieu of a degree
  • Minimum two (2) years of relevant experience in addition to education level
  • Must possess current DoD 8570 IAT II or IAM II certification
  • Experience working in a DoD or IC environment desired
  • Current active TS/SCI clearance, with the ability to obtain and maintain a CI polygraph
Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges

$ $90438 in these states: VA.

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 333222

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Salary RangeSalary Min :

62700

Salary Max :

90438

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. We're able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

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