Guest Service Agent
2 months ago
This is one of the first instances in the Triangle of implementation of this technology in a hotel group, and the team's ability effectively to integrate it into operations and Guest Service literally will help shape future hotel operations throughout the industry.
If you have a warm and winning personality; a quick, problem-solving mind; if you thrive in challenging environments where you succeed through innovation and marshaling unconventional resources; if you seek a working environment and corporate culture like Common Oaks and Concord Hospitality that values people and treats them with respect; then you belong on THIS team.
Responsibilities:
Providing 100% excellent guest experiences whether you are face to face or communicating remotely.
Assisting guests efficiently, courteously and professionally at all times.
Maintaining. a high level of service and hospitality.
Promptly and effectively managing guest concerns and issues and insuring all are satisfied in a timely manner.
Process all guest transactions for all properties under your purview: check guests in and out, make new reservations, collect payments, follow cash handling procedures as required by Common Oaks, et. al.
Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
Be a great communicator to all departments and management of guest comments and concerns.
Respond quickly to incoming calls and kiosk activations.
Have full knowledge of hotel safety and emergency procedures
Work schedules are published two weeks in advance. Associates are not limited to only specific shifts but are asked to be available, if scheduled, to work any shift period. We ask that applicants have at their disposal a reliable and consistent means of transportation to and from work.
Our Competitive Edge amongst candidates who have their pick of numerous opportunities:
Benefits for full time Associates (including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Choice and Concord managed hotels, plus training & development and career advancement opportunities, and Competitive wages.
Why Common Oaks?
We are a part of highly successful and respected Concord Hospitality. Our culture is based on our Five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our Associates, and we strive to hire the BEST Associates in the market. At Common Oaks you can enjoy a culture where you are valued. Our Associate First policy is a way of life. Here, your Hospitality talent and skills further the work of a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be for you. We are proud to be an EEO employer M/F/D/V, we maintain a drug-free workplace.
Source: Hospitality Online
-
Guest Service Agent
2 months ago
Morrisville, United States Wyndham Hotels & Resorts Full time** Guest Service Agent** Location: Morrisville, NC, US, 27560 Property Name: La Quinta by Wyndham Raleigh-Durham Airport Req Id: 16000 **?Were offering a limited-time sign-on bonus for new team members who are dedicated to providing an exceptional guest experience. Apply today, join our team, and you can be eligible to earn up to $600!** La Quinta by...
-
Guest Service Agent
2 months ago
Morrisville, United States WoodSpring Suites Morrisville - Raleigh Durham Airport Full timeDescriptionWe are hiring for a team which functions at the nerve center of the property and also manages transactions and guest interactions for five other locations from across the country. These five hotels constitute just the first Phase of more properties to come.This is one of the first instances in the Triangle of implementation of this technology in a...
-
Guest Service Agent
2 days ago
Morrisville, United States Concord Hospitality Full timeDescription We are hiring for a team which functions at the nerve center of the property and also manages transactions and guest interactions for five other locations from across the country. These five hotels constitute just the first Phase of more properties to come. This is one of the first instances in the Triangle of implementation of this technology in...
-
Front Desk Agent
4 months ago
Morrisville, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, Hospitality, Weekend, Operations, Hotel
-
Account Representative
4 months ago
Morrisville, United States Amanda Chen - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Levittown, PA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Amanda Chen - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...
-
Account Representative
3 weeks ago
Morrisville, United States Teri Larocca - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Morrisville, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Teri Larocca - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...
-
Account Manager
4 months ago
Morrisville, United States Amanda Chen - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Yardley, PA is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Amanda Chen - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and...
-
Overnight Guest Services Coordinator
2 weeks ago
Morrisville, North Carolina, United States Tru by Hilton Raleigh-Durham Airport Full timeJob OverviewAbout Our Establishment:The Tru by Hilton Raleigh Durham Airport is a premier hotel conveniently located near the airport, providing complimentary shuttle services for our guests. We pride ourselves on offering a welcoming atmosphere for travelers.Your Responsibilities:As a Night Auditor, your role transcends mere financial closing; you play a...
-
Daytime Guest Service Ambassador
3 hours ago
Morrisville, North Carolina, United States Nothing Bundt Cakes Full timeJob SummaryWe are seeking a skilled Daytime Guest Service Representative to join our team at Nothing Bundt Cakes. As a Joy Creator, you will be responsible for providing exceptional guest experiences, ensuring that every visit to our bakery is a memorable one.Key Responsibilities:Provide warm and welcoming service to guests, ensuring their needs are met and...
-
Overnight Guest Services Coordinator
2 weeks ago
Morrisville, North Carolina, United States Tru by Hilton Raleigh-Durham Airport Full timePosition OverviewAbout the Establishment:The Tru by Hilton Raleigh Durham Airport is strategically located near a major transportation hub, providing convenience for travelers. Our establishment is dedicated to offering exceptional service and a welcoming atmosphere.Role Summary:As a Night Auditor, your primary responsibility is to ensure a tranquil and...
-
Overnight Guest Services Coordinator
2 weeks ago
Morrisville, North Carolina, United States Tru by Hilton Raleigh-Durham Airport Full timeJob OverviewAbout Our Establishment:The Tru by Hilton Raleigh Durham Airport prides itself on providing a welcoming atmosphere for travelers. Our hotel is strategically located to serve guests with convenience and comfort.Your Responsibilities:As a Night Auditor, your role transcends merely closing the business day; you are pivotal in ensuring our guests...
-
Insurance Account Representative
1 month ago
Morrisville, United States Amanda Chen - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performancePaid time off Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through...
-
Passenger Service Lead Agent, RDU
3 months ago
Morrisville, United States TREGO DUGAN AVIATION OF GRAND ISLAND INC Full timeJob DescriptionJob DescriptionTrego / Dugan Aviation has an Airline Ground Handling opportunity at the Manchester-Boston Regional Airport (RDU) for a Lead Customer Service Agent. General Purpose of Job:Lead Customer Service Agent is responsible for the direct oversight of Airline product and provides direction, training and support to Customer Service Agents...
-
Guest Services Supervisor
2 weeks ago
Morrisville, North Carolina, United States Grove Bay Hospitality Group Full timeJob OverviewBenefits:Comprehensive dental coverageEmployee discounts availableHealth insurance optionsOpportunities for career advancementPaid time offTraining and development programsTuition reimbursementVision insuranceJoin the dynamic team at Grove Bay Hospitality Group!As the Front of House Supervisor, you will be instrumental in ensuring the efficient...
-
Guest Service Representative
2 weeks ago
Morrisville, United States Firebirds Wood Fired Grill Full timeHospitality Team Member at Firebirds Wood Fired GrillBecome a vital part of our energetic team at Firebirds Wood Fired Grill as a Hospitality Team Member. We seek individuals who are dedicated to delivering outstanding service and crafting unforgettable moments for our patrons. In this role, you will collaborate with Servers, Bartenders, Hosts, and To-Go...
-
Evening Guest Service Ambassador
3 hours ago
Morrisville, North Carolina, United States Nothing Bundt Cakes #137 Full timeAbout Nothing Bundt Cakes #137We're a bakery that's all about spreading joy and making every day a little sweeter. As an Evening Guest Service Representative, you'll be the face of our store, ensuring every customer leaves with a smile on their face.What We OfferPaid Holidays - Time to relax and rechargePerformance-based raises - Your hard work will pay...
-
Daytime Guest Service Representative
2 months ago
Morrisville, United States Nothing Bundt Cakes Full timeResponsive recruiter Benefits: Paid Holidays Performance based raises Employee discounts Free food & snacks At Nothing Bundt Cakes, we refer to our Daytime guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by...
-
Evening Guest Service Representative
2 months ago
Morrisville, United States Nothing Bundt Cakes Full timeResponsive recruiter Benefits: Paid Holidays Performance based raises Employee discounts Free food & snacks At Nothing Bundt Cakes, we refer to our evening guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by...
-
Evening Guest Service Representative
2 months ago
Morrisville, United States Nothing Bundt Cakes #137 Full timeJob DescriptionJob DescriptionBenefits:Paid HolidaysPerformance based raisesEmployee discountsFree food & snacks At Nothing Bundt Cakes, we refer to our evening guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by...
-
Daytime Guest Service Representative
2 months ago
Morrisville, United States Nothing Bundt Cakes #137 Full timeJob DescriptionJob DescriptionBenefits:Paid HolidaysPerformance based raisesEmployee discountsFree food & snacks At Nothing Bundt Cakes, we refer to our Daytime guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. Youll get to play party planner by...