Service Center Supervisor

3 weeks ago

Bakersfield, California, United States GIW Industries Full time

Position Title: Service Center Supervisor

Location: Bakersfield, CA

Requisition ID: JR_17801

Description:

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB's research and development activities forms the basis for the company's success.

People. Passion. Performance. It is these three success factors that make KSB the company it is today.

At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

OVERVIEW:

The Service Center Supervisor will oversee the shop and field service jobs to ensure the quality and delivery times meet customer expectations while performing on and offsite repairs ( when needed) for all manner of rotating and heavy industry equipment. In this role, you will expand your knowledge to assist in the recommendations of new technologies and procedures to achieve the needs and goals of KSB North America. This role is on-site in Bakersfield, CA reporting to the Director of Aftermarket Sales & Service.

RESPONSIBILITIES:

  • Manages shop operations efficiently, coordinating tasks and schedules to meet both internal and external customer needs
  • Proficient in repairing mechanical equipment, adept at utilizing metric and imperial systems
  • Skilled in using calipers and micrometers, employing analytical abilities for systematic problem-solving
  • Familiar with MS Office, Windows and ERP software
  • Capable of interpreting technical documentation for inspection reports
  • Prioritizes personal safety and proper equipment usage
  • Proficient in wire connection as per specifications
  • Supervises and develops shop personnel, actively involved in recruitment and onboarding
  • Projects economic impact of materials and schedules auxiliary material for Service Center requirements
  • Upholds highest KSB standards for quality and quantity of work
  • Optimizes operating material usage and adheres to ISO standards
  • Implements lean production processes for improved efficiency
  • Generates comprehensive documentation and reports
  • Manages shop work schedule to optimize resource utilization
  • Recommends cost reduction strategies and enhances profitability

QUALIFICATIONS:

  • High School Diploma or GED and a minimum of 5 years of experience in pump or rotating equipment mechanics, including 1-year specific experience with impeller and voltage conversions, as well as repairs of KSB water market products
  • Written and Verbal professional communication skills
  • Prefers a certification with impeller and voltage conversions repairs
  • Basic understanding of electrical motor wiring
  • Must have a valid driver's license with an acceptable driving record

TRAVEL:

  • May be both within the U.S., as well as internationally, to join and participate in necessary product training.
  • Up to 10%, as required

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.



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