Enterprise Solution Executive

3 weeks ago

Remote, Oregon, United States Nordic Global Full time

Make a difference. Be happy. Grow your career.

The Enterprise Solution Executive is part of the new business sales organization and is responsible for driving revenue growth by acquiring new enterprise customers and developing strategies for building and cultivating partnerships with a trusted advisor to Nordic clients and prospective clients. The role requires a strong health IT professional background and is accountable for driving sales pursuits across Nordic's portfolio of services by:

• Identifying and establishing trusted and strategic client relationships,

• Bringing thought leadership and industry content as a representative of Nordic.

• Collaborating with Nordic Business Line executives to match and revise Nordic solutions to meet and exceed client needs,

• Leading and supporting the growth of business opportunities, and prospecting new business opportunities within existing Nordic clients and new clients to expand Nordic's brand and servicesKey Responsibilities

The Enterprise Solution Executive will primarily work across their network of national relationships and/or a defined geography, to originate and build new Advisory or Managed Service relationships and opportunities. Key responsibilities include, but are not limited to:

Client Engagement

  • Work existing network of relationships to identify and build opportunities with client buyers within new, existing and dormant clients
  • Proactively generate leads for new advisory and managed service opportunities
  • Use deep knowledge of hospital system's business needs to conduct issues-based discussions with clients
  • Thoroughly understand Nordic's capabilities and solutions to match with client's needs
  • Manage and maintain opportunities in Nordic's systems
  • Collaborate with internal stakeholders on developing and maintaining consistent and coordinated image to clients
  • Coordinate with internal stakeholders on defining applicable solution and presenting to client
  • Clearly communicate client's needs to internal solution teams
  • Facilitate the finalization of solution and price
  • Lead and coordinate with other Nordic teams and resources the development of proposal for delivery and/or presentation to client
  • Facilitate introduction of BL delivery team and CP team to client for long term relationship ownership
  • Manage enterprise accounts to help ensure smooth delivery start-up and relationship strength

Sales leadership

  • Demonstrate a high sense of urgency, ability to independently drive opportunities, and bring new client opportunities to Nordic
  • Develop relationships and partner collaboratively across Nordic's stakeholder teams to support the needs of the organization
  • Coordinate client engagement needs with other members of the Client Partnerships team and other Nordic department team members
  • Partner successfully with solutions teams on all aspects of strategic opportunities
  • Speak clearly to Nordic's differentiators in the industry and to each business line services and their value
  • Follow Nordic standard processes while identifying, developing, managing, and winning large, complex sales opportunities
  • Develop and manage a pipeline of opportunities to meetindividual, regional, and team metrics
  • Responsible for uncovering new business opportunities within their relevant solution area
  • Display leadership skills that best represent Nordic both internally and externally
  • Own coordination, creation, and delivery of customized proposals in response to client RFP and solution requests
  • Professionally represent Nordic at industry conferences and events
  • Create and adhere to internal documentation guidelines to track and maintain client leads, account plans, client communications, and client contacts in CRM and ensuring its compliance
  • Work on internal business operations projects that may be assigned on an ad hoc basis and assist in other corporate initiatives as necessary, directed, assigned, or requested

Skills and Experience

  • Demonstrated ability to drive revenue growth by working across a network of existing relationships and acquiring new clients and expanding existing client relationships
  • Strengths in relationship development/management, taming across functions, deal-making and negotiations
  • Demonstrated success with executive interactions
  • Must demonstrate and embody Nordic's maxims
  • Bachelor's degree or 10+ years of industry experience
  • Proven experience in both sales and delivery of professional services within healthcare and selling to enterprises of various sizes
  • Strong understanding of the healthcare market, with a general focus in at least three of the following disciplines:
  • Clinical operations
  • Revenue cycle operations
  • Analytics, reporting, and digital solutions
  • Population health and value-based care
  • EHR implementations
  • ERP implementations
  • Performance improvement and/or business transformation
  • IT operations and managed services
  • Strong track record of building, developing, and maintaining client relationships at all levels of a healthcare organization
  • Proven resilient and tenacious aptitude and capacity to drive customer success and happiness
  • Experience working in a fast paced, solutions-oriented environment where anticipation of client needs is a frequent occurrence
  • Demonstrated ability in conceptualizing both problems and solutions and converting concepts to actions in a way that is compelling for clients and actionable by team members
  • Effective communication skills, both internally and with customers

Additional details

  • Travel up to 75% of the time or as needed.
  • Must be accessible and available to perform work functions at any time, including nights, weekends, and holidays

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