Sales Associate

3 weeks ago


Costa Mesa, California, United States Richemont Full time

At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

SALES ASSOCIATE - CARTIER, COSTA MESA

OBJECTIVE/MISSION

  • As an Ambassador of the Maison, you will achieve and exceed sales targets as directed by management and proactively develop your client portfolio. Ensure a unique client experience at all touchpoints and actively participate in the daily boutique operations.

KEY RESPONSIBILITIES

  • Consistently achieve and exceed the monthly sales target set by management.
  • Provide exceptional customer service, adapt your approach to client needs, and handle objections with ease.
  • Cultivate client relationships through exceptional service, accurately capture client data, and resolve client issues effectively.
  • Understand and comply with security and operational policies, assist in boutique operations, and participate in inventories.

JOB PROFILE

Education:

  • College degree preferred.

Required Experience:

  • 2 to 5 years of experience in luxury retail, service, or hospitality; general knowledge of timepiece movements.

Technical Skills:

  • Ability to work in a fast-paced retail environment, computer and internet savvy, MS Office experience required.

Personal Skills/Abilities:

  • Additional language skills are a plus, excellent interpersonal and communication skills required, strong attention to detail, ability to handle multiple tasks, must be a genuine Maison Ambassador.
  • Uphold Cartier's image, self-starter with a team-player approach, available to work retail hours including weekends and travel for trainings and events.

WE OFFER

We offer a comprehensive benefits program including medical, dental, vision programs, health savings accounts, employee assistance program, life insurance, disability benefits, and 401(k). Wellness reimbursement, paid time off, and volunteer time off to support community initiatives. At Richemont, We Craft the Future.

Expected hourly range: $23 to $27 (overtime eligible). Salaries based on skills and experience.



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