sales associate

2 weeks ago


Sacramento, California, United States Hard Rock Hotel and Casino Full time
Overview

The individual in this role is responsible for guiding guests through their shopping experience at Hard Rock. The Rock merchandise is a crucial aspect of our business, requiring a unique individual to craft the experience.

Responsibilities
  • Creates an inviting atmosphere to make Hard Rock Hotel & Casino Sacramento at Fire Mountain the go-to choice for gaming entertainment; fosters guest relations, mentors team members for superior service.
  • Greets guests, handles queries, and processes sales transactions efficiently.
  • Directs guests within the property and maintains product knowledge to assist guests effectively.
  • Utilizes suggestive selling techniques, ensures a clean store, and adheres to visual display standards.
  • Performs opening, closing, and additional duties as required.
  • Ensures guest satisfaction by delivering memorable experiences.
  • Participates in meetings and completes assigned follow-up tasks.
Qualifications

Education and Experience Requirements: This knowledge is typically gained through on-the-job training or related experience.

Additional Requirements: Must obtain and maintain relevant licenses, pass background and drug screenings, and be at least 21 years old.

Knowledge of: Basic math, customer service, Microsoft Word, and Excel.

Ability to: Work varying shifts, communicate effectively, stay composed in fast-paced environments, and handle cash transactions.

Additional Details

Closing: The Tribal Council prioritizes members of the Enterprise Rancheria Tribe who meet job requirements for employment opportunities.


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