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Banquet Server

3 months ago

Cincinnati, Ohio, United States teamworkonline Full time

Overview

The Banquet Server | Part-Time| Sharonville Convention Center will provide ultimate hospitality for guests in a fast-paced, high volume environment.

This role will pay an hourly wage of $16.00 with eligibility for tips.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Close Date 12/31/24

Responsibilities

  • Set up and break down of banquet room as instructed by the Banquets Manager to include linen, service ware and glassware.
  • Attend pre-shift meetings before events to learn function particulars, including guest and hotel expectations, guest counts, menu offerings, VIPS and all other pertinent information.
  • Greet guests and respond to requests in a friendly and courteous manner.
  • Sets and clears tables of china, glass and silverware.
  • Neat and clean appearance.
  • Preferred a minimum of 6 months previous server experience.
  • Performs side work to prepare for upcoming events.
  • Maintain clean service areas at all times.
  • Maintains knowledge of the menu and any special items being offered.
  • Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers.
  • Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
  • Ensures neat presentation of all ordered items, with no spill-over.
  • Pre-buses tables and full buses tables when necessary during peak periods.
  • Maintains availability to work during many peak periods.
  • Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
  • Maintains high responsiveness to customer desires and requests.
  • Maintains a professional and clean appearance.
  • Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
  • Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered

Qualifications

  • High School diploma or equivalent GED strong preferred. Equivalent experience may be substituted.
  • Minimum of one (1) year of work experience in events, banquets or restaurants preferred.
  • Must be at least eighteen years of age to serve alcoholic drinks.
  • Able to work weekends, evenings, and special events as needed.
  • Possess Excellent customer service skills.
  • Be energetic, with a positive attitude, and keep a smiling face.
  • Be a team player.
  • Be a quick learner.