Supervisor, Administrative Services

4 weeks ago


Cleveland, Ohio, United States Cleveland State University Full time
Business Title Supervisor, Administrative Services
Posting Category Administrative and Professional
Salary Grade 05
Salary Plan Professional Staff - SEIU
Hiring Range /Pay Rate
Department Monte Ahuja College of Business Dean
Department Description
Position Location Main Campus
FTE 1
Job Summary
Responsible for receiving, assigning, and ticket tracking of the support staff ticketing system. Supervises office and staff support. Collaborates with Manager of Administrative Services in process and procedure improvements.

Serves as primary point of operational and administrative contact for internal and external constituencies, often on complex and confidential issues.

Provides complex administrative assistance in the areas of program and project planning, research, and analysis. Serves on a variety of committees in a support capacity. Performs other functionally related duties as assigned.
Minimum Qualifications
Associate degree preferably in office administration, business administration or a related field.
Four (4) years of administrative experience.
Supervisory or leadership experience.

Preferred Qualifications
Bachelor's degree preferably in office Administration, business administration or a related field.
Administrative experience in a higher education setting.
Knowledge, Skills, and Abilities (KSAs)
Ability to maintain confidentiality on a wide range of issues.
Effective written and verbal communication skills, organizational skills, and decision-making abilities.
Ability to effectively work on a team and practice inclusion with all organizational levels.

Detail-oriented and capable of managing large amounts of data, maintain detailed comprehensive records, analyze, and organize information, have effective project, and time management skills.

Ability to successfully perform general math calculations and have strong calculation skills.
Ability to collaborate collegially with a multidisciplinary staff and throughout the CSU community.
Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.
Requisition Number PT0703368S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting

Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University's verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Hours per week 40+
Work Schedule
Advertising Copy
Full Time/Part Time Full Time
Posted Date
Close Date/Application Deadline
Open Until Filled Yes
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