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Business Process Analyst I

3 months ago

Jacksonville, Florida, United States FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage :

1 - 5%

Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the team
Global Reporting and Analytics (GRA) is the FIS recognized source for Executive driven reporting. GRS reports and metrics help to establish accountability across all segments. Operating with a client focused end state in mind, GRS team members identify opportunities and rapidly adapt to provide data and insight leading to business solutions. When faced with new challenges, GRS team members build relationships and provide capacity as thought leaders and coordinators, leaving behind sustainable solutions to enterprise priorities.


What you will be doing

  • Gather data and measure business performance against requirements using Microsoft Power Business Intelligence reports
  • Organize, lead, and facilitate cross functional projects
  • Diagram, analyze and evaluate existing business processes to senior leaders. You will focus on process analysis and re-engineering with an understanding of technical problems and solutions relating to current and future business environments.
  • Plan, perform and implement business process improvement initiatives within the GRS team
  • Create process change by integrating new processes with existing ones and communicating changes to impacted organizations.


What you bring:

  • Experience with Microsoft Power Business Intelligence
  • Experience with SQL
  • Excellent verbal and written communication skills
  • Excellent analytical, decision making, problem solving, interpersonal, team-building, negotiation, conflict management and time management skills
  • Resourceful and proactive in gathering information and sharing ideas.
  • Advanced knowledge of the tools, techniques and principles used in business process development, documentation, and re-engineering.


Added bonus if you have:

  • Python Experience
  • Microsoft Fabric experience
  • Data science background


What we offer you:

At FIS, we are as committed to growing our employees' careers as our own business.

We offer:

  • Opportunities to innovate in fintech
  • Inclusive and diverse team atmosphere
  • Professional and personal development
  • Resources to contribute to your community
  • Competitive salary and benefits

#LI-CH1

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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