Specialist - Crowd Control

Found in: beBee jobs US - 2 weeks ago


New York, New York, United States Bally's Atlantic City Full time
Works to prevent and resolve altercations among guests.
Stops all inappropriate behavior immediately in a professional manner.
Responsible for checking guests' identification to ensure they are age appropriate.
Enforces capacity regulations.
Maintains constant vigilance to ensure the safety of patrons, employees and company property.
Responsible for accurate reporting and completing Incident Reports and/or other reports as necessary.
Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
Creates an atmosphere of luck and celebrates guest's wins.
Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
Anticipates needs and provides fast, flawless service.
Checks for satisfaction and effectively resolves service breakdowns when they exist.
Promotes Rewards programs and card membership.
Provides a warm farewell and thanks guests for visiting Qualifications Previous experience in night club security preferred Source: Hospitality Online
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