Manager, Business Development, Progression
3 weeks ago
POSITION CONCEPT:
The Business Development Manager builds strong relationships with all customer segments in regulated and unregulated markets, provides customer solutions, and navigates internal governance processes to deliver revenue growth to meet or exceed company objectives and departmental goals. This position will knowledgeably promote Tampa Electric Company, its subscription-based products, and services such as lighting, smart services, etc.), to provide superior value and benefit to customers and to shareholders. The Business Development Manager develops industry expertise in their assigned market segments and proactively mines, cultivates, and developments opportunities for revenue conversion. The Business Development Manager is the customer's primary point of contact for interactions with the customer and the company. Works to ensure customer satisfaction while balancing the interest of the customer, regulatory agencies, operational delivery, and the company's shareholders.
Please note that this position can be hired at any level based on the BD Progression job family, based on Education and year of experience.
Business Development Manager
Proactively develops and maintains favorable contacts with current and potential customers in assigned market segments. Under minimal supervision, develops and provides solutions to opportunities that are self-mined and that are provided through partner channels to contractual provide services to acquired, new, or upgraded infrastructure. Additionally, this role ensures customer satisfaction by researching and resolving customer problems, recommending modifications to the company's service, offerings, and coordinating negotiations with appropriate senior personnel.
PRIMARY DUTIES AND RESPONSIBILITIES
1) Establish, develop and build strong customer relationships with corporate decision-makers through on-going personal interaction. Enhance relationships by acting as customer's point of contact for products and services related to Lighting and the grid-edge. In addition, gain credibility by becoming an industry expert in the customer's line of business through a full understanding of that industry including changes, pressures and advances, and identifying ways to increase the customer's success through facilitated by Tampa Electric.
2) Enhance internal relationships with appropriate Tampa Electric departments through increased communication, on-going personal interaction, and recognition for direct support in achieving customer satisfaction. Effectively communicate with management, departments and co-workers to continuously improve communication and delivery of products and services.
3) Form High-level estimates and proposals for opportunities by:
(a) Gathering requirements and developing a high-level work scope
(b) Work with internal SMEs to determine cost of execution and on-going service.
(c) Determine revenue requirements to support the appropriate IRR targets.
(d) Identify risk and mitigation strategies.
Define customer requirements through engagement and drive successful operational delivery through internal accountability, accurate forecasting of opportunity closure, execution, commitment dates, and successful completion of customer scope. Maintain accurate database for pipeline of opportunities, their status and probability to close to support accurate resource forecasting and organizational planning.
4) Lead market segment strategies to gain industry knowledge and expertise. Understand customer funding mechanisms and support the development of customer business cases and attainment of the means to pay through grants and or other potentially available mechanisms.
5) Work with the appropriate internal departments to support customer negotiation of terms for services and, if needed, supporting performance contracts to execute obligations.
6) Coordinate market research efforts to identify market trends, issues and opportunities within assigned segments. Present at Trade Shows, Expos and Conferences.
7) Provide technical expertise to customers, trade allies and other Tampa Electric employees as it relates to technologies, rate evaluations, billing inquiries, conservation and energy management, future growth, and competitive programs and services.
Read the full posting.-
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