Solutions Consultant

1 month ago


Remote, Oregon, United States TMG (The McCracken Group) Full time

TMG is a full-service digital experience and engineering firm specializing in complex B2B solutions. Our solutions unravel the many difficulties in commerce, design, experience, and strategy that evolving businesses face. Our mix of B2B expertise, agile methodology, and approachable, person-to-person partnership lifts enterprise businesses above the competition with faster time to value and a dynamic, informed strategy for success.

The Solutions Consultant reporting to the VP of Technology will be responsible for proposal management, solution design, architecture and RFP response. This role will partner closely with our Business Development and Leadership teams to showcase TMG's value to potential clients early in the sales process by developing compelling solution-based propositions to solve their needs. You will play a key role throughout the discovery process with potential clients to understand their existing workflows, business processes and tooling. You are a technologist and an effective storyteller.

Your Key Responsibilities:

  • Technical Strategy: Discuss and design technical solutions with prospective clients and the internal team. Conduct preliminary research and investigation of software and technologies. Participate as a subject matter expert in business development activities including but not limited to proposal writing and pitching. Partner with members of the Technology, Engineering and Experience teams to build out a proof of concept to validate technical fit for potential clients.
  • Architecting: Construct a technical architecture of multiple solutions fitting the client's needs. Be the project lead for medium and large-scale projects, and select and review technology frameworks and architecture used on projects. Identify, assess and solve complex business problems through in-depth evaluation of variable factors—Showcase TMG's capabilities through tailored demos.
  • Communication: Articulate the transition from current to future state in consideration of the future needs of the business, security policies and requirements. Break down complex business and technical strategies and roadmaps into consumable requirements for teams to execute against.
  • Partnering: Work with stakeholders internally and externally to communicate TMG's value and solutions to potential clients. Engage with potential clients to understand their existing business, workflows and processes related to Proposal management and RFPS. Build strong relationships by being a trusted advisor, guiding them through the evaluation and decision-making processes. Provide support to the business development and Growth teams equipping them with knowledge and tools to effectively sell TMGs capabilities. Participate in cross-functional project teams to drive improvements and achieve business objectives.
  • Documentation: Participate in the discovery of technical project requirements, and scope and provide recommendations. Translating project objectives and high-level requirements into detailed system requirements and/or use cases. Develop and implement processes and tooling improvements for sales engagements.
  • Conceptualize: share knowledge and thought leadership with the rest of the organization, including recommendations on technical direction as well as team professional development. Research and present new technology trends.

Your Experience:

  • 7+ years of experience in the design, development and support of large-scale commerce/ERP platforms and applications. Must have experience with SAP Commerce. Nice to have: Adobe Experience Manager, Shopify, Commercetools, Contentful, SAP ERP.
  • 3+ years of experience in client-facing roles as a Sales Engineer or Solutions Consultant, ideally with experience in B2B technical sales.
  • Understanding of enterprise technologies and systems.
  • You are curious and constantly look for ways to hone your craft in the technical architecture and presales domain. Developing processes that work and scale are exciting areas for you to continually build your expertise.
  • Ability to methodically estimate technology execution scope of work in terms of budget and resources.
  • Ability to leverage existing technology tools, additionally research and apply new and experimental technologies to achieve business goals.
  • Ability to quickly produce high-quality deliverables and presentations
  • Demonstrating organization, time management, and multi-tasking skills.
  • Strong communication and interpersonal skills, with the ability to present complex information understandably and compellingly.
  • Comfortable operating in high growth, entrepreneurial environment, is flexible and agile as business needs and goals shift.
  • Bachelor's degree in computer engineering, computer science, management information systems, mathematics or equivalent.

Why you'll love working here:

  • Unlimited Vacation/PTO
  • Full Health Benefits (USA only)
  • Fully remote and distributed teams
  • Paid Parental Leave
  • Ongoing training and education opportunities
  • 0% Bureaucracy Culture - Focus is on responsibilities, not title

Like what you see but don't meet every requirement? Apply anyways Studies have shown that various groups (women and people of colour) are less likely to apply to jobs unless they meet every requirement. At TMG, we're committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive.

TMG is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use E-Verify to confirm the identity and employment eligibility of all new USA hires.

Please rest assured that we'll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes.

#LI- Remote


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