Relocation / Resident Moving Coordinator

1 month ago

Portland, Oregon, United States Innovative Housing, Inc. Full time

Duration:
Temporary, Full-Time Position (in-person, Portland OR) – we anticipate this role will last for one year

Reports To:
Director of Housing Development

Salary Range:
$50,000/year, opportunity for bilingual pay differential

Benefits:
Medical, Vision & Dental Insurance, Employer Matched 403(b) Pension,

Paid Time Off (Sick and Vacation), Personal Holidays, Long Term Disability

Innovative Housing, Inc. (IHI) is a nonprofit housing provider that has served low-income households in the Portland metro region since 1984. We are a small, efficient team of mission-driven individuals doing great things. IHI's residents represent many different communities and lived experiences and we strive to have our staff reflect this diversity. People of color are strongly encouraged to apply for this position. Read more about us at

POSITION DESCRIPTION
IHI is looking for a mission-driven individual with strong organizational and people skills.

This is an entry level position on IHI's team and a fantastic opportunity to grow and learn from industry experts.

This position will be responsible for managing resident-centered relocation (moving residents out of buildings for construction and back in after rehab is complete) to facilitate the redevelopment of affordable housing communities.


Job duties include:

  • Working in partnership with residents to address their concerns, meet their needs, and support them through a long-term, phased relocation plan.
  • Implementing all aspects of relocation plans developed by IHI staff and relocation consultants, including providing notices, scheduling/coordinating moves, working with property management to ensure units are move-in ready, coordinating packing of apartment contents by movers or residents, scheduling professional movers, assisting with utilities, and addressing issues as they arise.
  • Meeting with each resident household and their service provider multiple times to develop a plan that responds to their unique needs and concerns around relocation and working closely with residents to successfully implement that plan.
  • Communicating regularly with residents about the status of their move, timelines, and expectations.
  • Collaborating with Resident Service Coordinators, other IHI staff, Property Management personnel, and moving services vendors to meet and address resident needs/concerns.
  • Working with all IHI's staff to advance the organization's mission and goals, support an organizational culture where everyone can bring their full selves to work and thrive, and advance IHI's work to become an anti-racist organization.
  • Occasional evening and weekend work required. Flex time is available on the rare occasions when evening and weekend work are necessary.

PREFERRED QUALIFICATIONS

  • Strong communication skills, both verbal and written
  • Lived or professional experience serving communities of color and other underserved communities
  • Cultural proficiency in working with diverse populations and lowincome individuals
  • Experience working with individuals that have experienced high levels of trauma
  • Experience working with individuals who were previously incarcerated and/or involved in the legal system
  • Experience working with people who have a history of substance abuse
  • Comfort and experience working with people managing mental health challenges
  • Basic knowledge of Trauma Informed Care
  • Proficiency with Microsoft Office Suite especially Excel
  • Demonstrated ability to work collaboratively within teams, solve problems, and achieve targeted outcomes
  • Excellent organizational skills, attention to detail, and accuracy
  • Valid driver's license and personal vehicle

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