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Financial Services Representative

3 months ago

Martinsburg, West Virginia, United States City National Bank Full time

Manages lobby traffic and helps to reduce customer wait times.The amount of time spent performing each function varies based on the personnel and traffic of each branch location.Consistently executes City's phone, platform and CSR service standards to provide excellent customer serviceAccurately processes routine banking transactions and service and maintenance requests including, but not limited to, check cashing, deposits, withdrawals, account transfers, loan payments and debit card disputesMeets minimum individual production levels for retail loans, checking accounts and mortgage referrals; actively contributes to branch goals1-2 years of retail banking experience preferredMust be compliant with Loan Officer Requirements of the SAFE Mortgage Licensing Act and Regulation Z. Compliance includes review of the candidate's financial responsibility, character, and general fitness prior to placement in the role.Within 30 days of employment, employee must comply with NMLS registration and corresponding background check requirements