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Project Manager

3 months ago

Houston, Texas, United States United Airlines Full time

There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing – in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

We believe that inclusion helps us thrive and grow at United across our collaborative Finance teams consisting of Financial Planning & Analysis, Internal Audit, Treasury, Global Procurement, Controllership, Investor Relations and more. These teams provide the financial fuel that keeps our operation running from providing detailed analyses of financial planning, performance, and forecasts to managing our investments and financial strategies. Our Finance team plays an integral role in making our airline profitable and successful by meeting our financial goals.

Key Responsibilities:

The Project Manager (PM) will deliver impactful projects/programs as assigned and serve as change agent across the organization for the Passenger Revenue Accounting (PRA) project management office. The PRA PM partners with multiple departments across the organization such as Loyalty, Sales, Ancillary and Payments to deliver successful projects that positively impact revenue growth and customer satisfaction. Responsible to provide prioritization, direction, and structure to enable efficient implementation of assigned projects and initiatives.

  • Management of overall project management life cycle – requirements, design, build, test & deploy.
  • Build and lead user acceptance test strategy including test plan, test cases and project metrics.
  • Facilitate meetings with project teams and partners to ensure alignment and clarity.
  • Identify project partners and maintain regular communication with partners, providing updates on project status, issues, and risks.
  • Ensure that all projects are delivered according to the highest quality standards.
  • Maintain comprehensive project documentation, including project plans, status reports, and post-project evaluations.
  • Prepare and present regular reports on project progress, issues, and risks to senior management.
  • Conduct quality assurance tests and post-project evaluations to identify areas for improvement.
  • Adheres to the project schedule, solves day to day data/customer issues with minimal supervision and answers questions related to specific implementation project execution. Escalates complex issues and follows through resolution, ensuring appropriate communication to all impacted parties.
  • Collaborate within PRA and with digital technology partners for continued process optimization.
  • Support financial system maintenance by performing master data updates and user role provisioning.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes We are always looking for individuals who will bring something new to the table.

Qualifications
What's needed to succeed (Minimum Qualifications):
  • Bachelor's degree or 4 years of relevant work experience in Project Management, Business Administration, Finance, Technology, or aviation related field
  • 3+ year's experience
  • Application of Project Management methodology, waterfall and agile
  • Experience with project management software and tools.
  • High attention to detail to ensure accuracy and thoroughness in project deliverables.
  • Strong problem-solving and decision-making abilities.
  • Strong interpersonal skills, verbal and presentation skills
  • Ability to adapt to changing project requirements and lead ambiguity.
  • Ability to lead multiple projects simultaneously.
What will help you propel from the pack (Preferred Qualifications):
  • PMP, CAPM
  • Airline knowledge
  • Finance / Accounting knowledge

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact to request accommodation.


Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT