Acct Mgr 1, Enterprise Direct Sales

1 month ago


Indianapolis, Indiana, United States Comcast Corporation Full time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.

Job Description

Core Responsibilities

  • Meet or exceed monthly sales quota through identification and closing of incremental sales and revenue opportunities.
  • Renew customer contracts to protect and grow existing revenue streams.
  • Maintain regular account contact to ensure positioning and alignment of Comcast Business Services with assigned accounts.
  • Initiate and deliver proposed solutions to meet the needs of the assigned customers as it relates to Advanced Voice, Metro Ethernet or other Business Class products, as appropriate.
  • Maintain customer satisfaction and serve as the primary escalation point for any customer issues that arise.
  • Manage the cultivation, execution and delivery of sales and services to local and Regional accounts in the Enterprise and mid-market segment.
  • Collaborate with Sales, Finance and Operations leadership to develop specific account management plans to meet assigned accounts needs and an overall strategy to optimize sales and retention opportunities.
  • Position and sell Comcast Business Class services across multiple organizational levels including but not limited to C-level and Executive level personnel.
  • Management of existing revenue, sales opportunities, quota, funnels and forecasts consistent with Region, Division and Corporate sales, service and operational goals and objectives.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team - make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what's right for each other, our customers, investors and our communities.

Disclaimer:

  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years



  • Indianapolis, Indiana, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...


  • Indianapolis, Indiana, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...

  • Coach/Ops Mgr Trainee

    3 weeks ago


    Indianapolis, Indiana, United States Walmart Full time

    What you'll do atPosition Summary...What you'll do...Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,merchandising, and...

  • Coach/Ops Mgr Trainee

    4 weeks ago


    Indianapolis, Indiana, United States Walmart Full time

    What you'll do atPosition Summary...What you'll do...Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,merchandising, and...


  • Indianapolis, Indiana, United States SPECTRUM Full time

    Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.Actively and consistently support all efforts to simplify and enhance the customer experienceMeets established objectives relative...


  • Indianapolis, Indiana, United States SPECTRUM Full time

    Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.Actively and consistently support all efforts to simplify and enhance the customer experienceMeets established objectives relative...


  • Indianapolis, Indiana, United States Model 1 Full time

    Location: Indianapolis, IN (onsite)Pay Range: $120,000 to $130,000OverviewCome grow with us by joining our team as a Senior Logistics Manager In this role, you will play a critical role for the company and will work alongside other professionals within the team and other departments. You will oversee the corporate transportation team and drive...


  • Indianapolis, Indiana, United States Model 1 Full time

    Location: Indianapolis, IN (onsite)Pay Range: $120,000 to $130,000OverviewCome grow with us by joining our team as a Senior Logistics Manager In this role, you will play a critical role for the company and will work alongside other professionals within the team and other departments. You will oversee the corporate transportation team and drive...


  • Indianapolis, Indiana, United States SPECTRUM Full time

    Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned...


  • Indianapolis, Indiana, United States SPECTRUM Full time

    Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.Actively and consistently support all efforts to simplify and enhance the customer experience Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned...


  • Indianapolis, Indiana, United States Enterprise Medical Recruiting Full time

    Enterprise Medical Recruiting is assisting a nationally recognized center of health care excellence near Indianapolis, IN with the recruitment of a BC/BE IM or FM Hospitalist. This is a full-time, permanent, and hospital-employed position with one of the largest hospital systems in the country.PositionHospitalists enjoy 4 weeks on and 1 full week off |...


  • Indianapolis, Indiana, United States Enterprise Medical Recruiting Full time

    Enterprise Medical Recruiting is assisting a nationally recognized center of health care excellence near Indianapolis, IN with the recruitment of a BC/BE IM or FM Hospitalist. This is a full-time, permanent, and hospital-employed position with one of the largest hospital systems in the country.PositionHospitalists enjoy 4 weeks on and 1 full week off |...


  • Indianapolis, Indiana, United States Enterprise Medical Recruiting Full time

    Due to growing demand, one of the largest not-for-profit health systems that serve communities across Indiana and Illinois is adding a Gastroenterologist at their Lafayette location. Offering excellent work/life balance, financial stability, and a robust support system to build practice, this is a great opportunity for the experienced and graduating...


  • Indianapolis, Indiana, United States state of indiana Full time

    Work for IndianaBegin a rewarding career with the State of Indiana by becoming part of one of the largest employers in the state, offering a wide range of opportunities across 60+ agencies. Joining the state workforce means competitive pay, a comprehensive benefits package, and a strong focus on work-life balance. Above all, you'll have the opportunity to...


  • Indianapolis, Indiana, United States Enterprise Medical Recruiting Full time

    Enterprise Medical Recruiting is assisting a provider-led organization in Richmond, Indiana with the recruitment of a full-time BC/BE Pediatrician. This permanent opening is considering practicing pediatricians as well as 2023 and 2024 new graduates.Opportunity HighlightsJoin 3 Pediatricians, 1 MedPed, 1 FM, and 2 NPs100% outpatient only in a beautiful...


  • Indianapolis, Indiana, United States Oak Street Health Full time

    Role DescriptionThe Outreach Executive (OE) is responsible for developing relationships with members of the community to engage Medicare seniors with Oak Street Health. Outreach Executives should be engaging Medicare seniors with the goal of having those individuals become patients of Oak Street Health.Outreach Executives will work very closely with their...


  • Indianapolis, Indiana, United States Enterprise Medical Recruiting Full time

    Are you passionate about healthcare and interested in making a positive impact on those you serve around you? Enterprise Medical is assisting a Community Health Center in the recruitment of a Deputy Chief Medical Officer to join their leadership team in Indiana At a GlanceThe Deputy Chief Medical Officer role is highly visible across the organization and in...


  • Indianapolis, Indiana, United States Enterprise Medical Recruiting Full time

    Are you passionate about healthcare and interested in making a positive impact on those you serve around you? Enterprise Medical is assisting a Community Health Center in the recruitment of a Deputy Chief Medical Officer to join their leadership team in Indiana At a GlanceThe Deputy Chief Medical Officer role is highly visible across the organization and in...


  • Indianapolis, Indiana, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...


  • Indianapolis, Indiana, United States Comcast Corporation Full time

    Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and...