Hardware Support Engineer

3 weeks ago

South Jordan, Utah, United States Apex Systems Full time

Job#:

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

Position: Hardware Support Engineer
Clearance Requirement: Candidates must be US citizens able to obtain and/or maintain a Department of Defense TS/SCI security clearance as a condition and continuation of employment
Location: Salt Lake City, UT
Estimated Duration: The client approximates that this project may last up to 12+ months. However, there is no guarantee of employment for any length of time.
Pay Rate Range: $40-45/HR
Day to Day Responsibilities/typical day look like:
Applies extensive subject matter expertise to address both common and complex business issues, recommending suitable alternatives. Handles problems of varying complexity and scope, and may lead teams or projects, guiding activities and facilitating information validation and decision-making. Uses independent judgment to identify and select solutions, managing unique situations effectively. Seeks advice for decisions on complex business matters when necessary.
RESPONSIBILITIES:
- Gather and analyze data, escalating issues to higher-level support and management as needed to ensure timely resolution.
- Maintain high customer satisfaction by understanding and communicating their needs.
- Handle hardware support tasks, including installation, configuration, proactive maintenance, and repairs, collaborating with ASM on technical deliverables.
- Resolve most technical incidents independently and work with the team on more complex issues.
- Proactively identify and alert management to potential escalations and provide solutions to prevent future problems.
- Apply solutions to address moderately complex customer needs and balance internal and customer requirements.
- Identify opportunities for additional services that could drive future revenue growth.
- Build strong relationships with management in assigned accounts.
Selling Points for Candidates: Position will hold your TS/SCI Clearance and standard working working hours (9am-5pm EST)
Requirements: Must hold an active TS/SCI Security Clearance to be considered
*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*
  • Health
  • Dental
  • Vision
  • Life Insurance; Short Term Disability
  • Hospitalization Coverage
  • Direct Deposit
  • Weekly Pay Periods
  • Training and Development Programs
  • 401k
  • Referral Program

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or


Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.



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