Director - Clinical Central Services & Innovation

1 month ago

Greenwood, South Carolina, United States Eli Lilly and Company Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

The Clinical Central Services & Innovation (CCSI) organization is responsible for strategically planning and supplying materials, trial support services, and innovative capabilities to support the execution of clinical trials globally for all business units across all phases of development. This group is within the Clinical Capabilities organization and partners across the CDDA and PRD functions to influence trial design, provide solutions to operationalize these trials and enable asset strategies across the portfolio.

The Associate Director - Clinical Central Services & Innovation role aims to project manage the clinical supplies. This role develops and supports innovation for clinical trials through the design and execution of supply strategies focused on mobile research, clinical support services, operational efficiency, and safety. The on-time delivery of supplies is via an external partner network and serves as a key contact and relationship manager for vendors within the external network. This role is responsible for developing a supply strategy for each study that requires the central management of products and has ownership of all operational activities required to deliver on time to sites. The associate director/director also works on improvement projects and critical initiatives.

Primary Responsibilities

Work with the CCSI team to understand the need to provide novel support for clinical trials. Establish and refine supply chain processes to support mobile research, device logistics, community based research, kitting, and ancillary supply management. Lead efforts to document novel processes within existing quality systems and partner with QA where new processes are needed to design and implement. Network and learn about the best process for managing services and capabilities in the space. Lead clinical trial enablement activities to influence, drive understanding, and partner with Clinical Capabilities, Quality, Facility Management, CDDA and business units/research. Drive improvements throughout the team and ensure procedures & processes are robust and up to date. Proactively manage issues, propose mitigation/response plans to resolve issues and effectively implement action plans. Contribute to the team in environment that fosters and encourages cooperation, mutual respect, diversity, inclusion, thoughtful and informed decision making. Serve as key contact for vendors in the external network: schedule and lead periodic business reviews effectively manage vendor relationships including the establishment of and management of critical metrics Partner with leadership on key pivotal initiatives and improvement projects Provide leadership and operational oversight for dock and warehouse operations at the Innovation Center. Key Deliverables Inventory Management Develop and implement processes that support the strategic plans for supply chain inventory management for the Innovation Center. Kitting and Packaging Design and create processes that will support novel kitting and packaging efforts. Partner with QA and IT to develop process documents and training documents that support kitting campaigns. Community Based Research Partner with the mobile research and community event services team to develop processes that support all Community based research supply needs with the MRU fleet and other enabling technologies and services. Facilities and Safety Leadership oversight of site logistics, procurement, and warehouse operations. Support the development and implementation of appropriate safety programs. Clinical Support Services and Future Technologies Support the development of technologies to meet future portfolio demands. Kitting & Packaging innovation eCOA Device Planning, Support, Logistics Lead the operations related to provisioning, logistics, and distribution of eCOA and other devices. Partner with Digital Solutions and Enablement to deliver operational and distribution plans for devices. Minimum Qualification Requirements: Bachelor's degree At least 5 years of prior experience working with Clinical trial operations like supply planning and/logistics Qualified candidates must be legally authorized to be employees in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position. Other Information/Additional Preferences: This is Greenwood, IN based onsite role. Demonstrated ability to work in a team environment, effectively communicate, including with management. Demonstrated ability to effectively communicate with all customers, peers, and management. Demonstrated ability to proactively identify and solve problems. Demonstrated ability to work with external partners. Demonstrated ability to work in a diverse team environment. Demonstrated ability to effectively negotiation, project management and analytical skills. Working knowledge of GXP regulations and requirements. Strong project management skills Strong procurement and vendor management skills Effective written and verbal communication skills in a multicultural setting Global supply chain knowledge Work outside of core hours may be required to support the global portfolio Travel may be required, both domestic and international (0-5%) Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups. #WeAreLilly

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