Assistant Performance Manager
1 month ago
Job Summary:
We're seeking an Assistant Performance Manager to join our team. The Assistant Performance Manager will focus primarily on both coaching as well as general operation of a corporate client site to ensure efficiency of the day-to-day operations and the client needs are met at the client site.
Responsibilities:
- Manage daily operation functions of the facility
- Manage and mentor staff to provide world class experience to our clients
- Instructs, motivates, and assists clients in a safe, legal, moral, ethical manner to achieve their goals
- Motivates and assists Performance team with daily activities including but not limited to scheduling, coordinating clients, and program design
- Ensure communication and alignment with Performance Manager and Regional Director of Performance
- Oversee operational and staffing implementation at the site level
- Oversee direct site level staff responsible for the delivery of solutions
- Responsible to follow EXOS methodologies and EXOS program design
- Manage and mentor a staff to provide world class experience to our clients
- Ensure appropriate scheduling and staffing as per contractual obligations
- Assist the Regional Performance Manager to train and develop site team members to implement programs that demonstrate impact in alignment with company and agreed upon client objectives to ensure, quality control of methodology, program delivery consistency, product and solution implementation
- Exceptional customer service delivery
- Primary point of contact for site level staff and internal help desk issues with product/programs
- Conduct performance evaluations for site level staff and maintain performance evaluation documentation with assistance from Regional Performance Manager
- Maintain and foster a positive site level staff community and culture
- Evaluate designated site level operations and performance, as well as performance of site level staff in alignment with both company and client company objectives to ensure optimal outcomes
- Support achievement of site level customer metrics
- Perform other duties as assigned Basic Qualifications:
- Possess at least three (3) years of strength coaching/personal training experience
- BA/BS Kinesiology or Sports Science or related degree
- Currently hold industry certification, preferably NSCA-CSCS or NASM Other Preferred Qualifications:
- Knowledge and application of EXOS methodology, products, and solutions
- Master's Degree in Kinesiology, Sports Science, Rehabilitation or related field
- Excellent presentation skills in both small and large group settings
- Strong customer service skills where servicing the "client" is top priority
- Energy and passion for helping others achieve their personal goals
- Must be able to work independently with little daily supervision
- Excellent communication skills, both verbal and written
- Experience teaching group fitness classes with emphasis on helping improve technique and ability
- Excellent computer skills including Microsoft Office Suite or related products Physical Requirements:
- Candidates applying for this position should be able to lift up to 50 pounds unassisted repeatedly throughout the workday
- The physical requirements of this job require frequent walking around and demonstrating and assisting with exercise movements; bending, stretching, lifting, pushing, pulling and squatting are movements performed daily
Who We Are:
An industry leader in holistic human performance, Exos has spent almost 30 years preparing a variety of audiences to achieve and exceed their goals. Working with elite athletes on the world's stage, the military, employees of Fortune 100 companies, and members of the community, our coaches, methodology, programming, and technology can be found at over 400 locations around the globe.
Simply put, we are a coaching company that "gets you ready" for the moments that matter — whether that's striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos Fit app, as well as immersive team-building experiences and virtual personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.
While our reach has expanded, our own goal has remained the same: using evidence-based methodology and strategic programming to help people all over the world unlock their full potential and achieve their goals.
We are an equal opportunity employer
EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.
Learn more here:
- EEO is the Law )
- EEO is the Law Supplement
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