Director Digital Platforms, Field

1 month ago

Raritan, New Jersey, United States Johnson & Johnson Full time
Johnson & Johnson MedTech is recruiting for a Director, Digital Platforms, Field & Customer Solutions located in Raritan, NJ or West Chester, PA

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver

The Director Digital Platforms, Field & Customer Solutions (F&CS) is a high impact role within the DePuy Synthes North America Supply Chain organization that leads the team responsible for the development and management of our Orthopedic digital solution platforms. These solutions, which currently include Advance Case Management (ACM), eSIMS, and Set Tracking, provide AI enabled pre-op planning, case coordination, on-site inventory management, and field asset and set utilization visibility. These capabilities drive a differentiated experience that delivers operational, commercial, and customer benefits. This director will be a key technical and strategic leader responsible for the growth and success of these digital solution.

Are you interested in making a difference in a thriving diverse company culture, that celebrates the uniqueness of our employees and is committed to inclusion Apply today

Key Responsibilities:
  • Lead a team of six individuals responsible for the day-to-day and long-term management of existing digital solutions.
  • Demonstrate strong leadership in the development and execution of the solution strategies aligning with business goals and market demands.
  • Maintain comprehensive product roadmaps outlining key milestones, feature releases, and product updates. Drive feature prioritization efforts across stakeholders based on field, business, customer, and partner feedback, organizational dynamics, and business objectives.
  • Facilitate and drive significant collaboration with cross-functional teams, including Software Engineering, Design, Quality Assurance, R&D, Legal, Compliance, Data Science, and Commercial Operations to define product requirements and ensure timely delivery of high-quality solutions and analytics.
  • Define and measure key performance indicators (KPIs) and regularly assess the success of the solutions.
  • Utilize data analytics to identify areas for improvement and optimize product performance.
  • Stay abreast of industry trends and continually evaluate new technologies and alternatives to existing products and processes. Identify opportunities for platform enhancements and new features.
  • Responsible for driving vendor and partner relationships and managing related budgets.
  • Spearheads efforts to integrate digital solutions with other DPS Commercial products and services.
  • Supports the development and management of other digital solutions and participates in other company projects and initiatives as required.
  • Supports solution deployment planning and execution as required.

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