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Field Service Technician

2 months ago

Detroit, Michigan, United States Procter & Gamble Full time

Job Location

Ann Arbor

Job Description

(Internal Job Title - Food Service/Commercial Laundry Technician)

P&G Professional is the commercial division of Procter & Gamble focused on improving the lives of our consumers away from home. We provide the hospitality, foodservice, and long-term care industries chemical programs and solutions that keep their facilities clean and safe.

The Specialist is a field based position working independently to install, troubleshoot, repair, and maintain our chemical dispensing equipment as well as commercial dish and on premise laundry machines. This role is also responsible for training and coaching our field based Senior Field Service technicians. The goal is to deliver exceptional service in a way that delivers customer retention and superior customer service.

This is a full time position with Procter & Gamble that includes a competitive salary, healthcare plan, retirement benefits as well as a company vehicle. P&G Professional is expanding rapidly across North America and this position offers the opportunity to join a great company that can offer significant career opportunities as we continue to grow.

Job Qualifications

The ideal candidate would have a great work ethic, positive attitude, be customer service oriented while having a background in plumbing, mechanical and/or electrical programming experience. Prefer candidates with Mechanical Warewash (MWW) and On Premise Laundry (OPL) experience. Ideal candidate would have a working knowledge of all regulatory and safety requirements especially in the areas that affect our MWW and OPL programs which includes reading schematic drawings. Excellent working knowledge of appropriate tools, data, implements and service needs. Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel.

Candidate must have a valid driver's license. Some overnight travel is required.

Essential Job Functions

  • Work Schedule is a 5 day work week / 8 hours per day but may include: 12-hour shifts, occasional weekends, and night shifts
  • Lift, lower and carry objects up to 50 lbs.
  • Push and pull objects up to 50 lbs.
  • Climb a vertical ladder. Ability to go up and down
  • Climb up and down stairs
  • Stand, sit, and/or walk for long periods of time, twist, bend at the knees , stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment. Surface: Concrete, asphalt (uneven surfaces).
  • Operate a computer keyboard to input and access data, and phone
  • The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust, and dirt
  • The ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
  • Must have a valid driver's license
  • Candidate must be able to operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions

Other Requirements

  • Candidate must live in specified city or market
  • On-call Coverage which may include occasional weekends, holidays, and night shifts

Job Schedule

Full time

Job Number

R

Job Segmentation

Plant Technicians (Job Segmentation)

Starting Pay / Salary Range

$ $34.56 / hour

P&G was founded over 180 years ago as a simple soap and candle company. Today, we're the world's largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. We've spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship.

The insight, innovation and passion of talented teams has helped us grow into a global company that is governed responsibly and ethically, that is open and transparent, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters.