Associate Chief of Staff Primary Care

4 weeks ago

Fargo, North Dakota, United States Veterans Health Administration Full time
Duties of the Associate Chief of Staff for Primary Care:

  • Clinical duties assigned that would involve work in the outpatient setting at the Fargo VAHCS Primary Care Clinic or as otherwise specified based on the unique skills of the candidate and needs of the facility. It is anticipated that the position will be approximately 75% administrative and 25% clinical but may vary depending on the needs of the service line.
  • Supervise directly, or indirectly, the physicians, physician Associates, nurse practitioners, and other clinical staff as assigned by the Associate Chief of Staff.
  • Manages and provides oversight of clinical operations within the clinical services under their responsibility at the Fargo VA Health Care System and affiliated CBOCs. These duties include supervision of physicians, and physician assistants, clinical oversight of nurse practitioners, and other clinical
staff as directed, coordination of work schedules, responsibility for clinical performance measures and other administrative/clinical functions within the department.

- Collaborates with other leaders within the service line and facility to ensure optimization of resources in the care delivery model.


  • Provides physician/clinical/ administrative leadership and serves as an advisor to the Assistant Chief of Staff of Primary Care.
  • Participates in activities/ committees/ boards impacting patient care/access as assigned.
  • Manages/approves the leave schedules and respective Time & Leave (T&L) sections to ensure there is adequate coverage for planned leaves and a contingency plan for unexpected absences as well as accurate/timely leave approvals and labor mapping.
  • Develops, manages/conducts PayforPerformance, OPPE, FPPE, and performance evaluations for those under his/her supervision as appropriate.
  • Ensures the staff under his/her supervision maintains required training/competencies in timely manner.
  • Supports, and is supported by Fargo VA Health Care System Executive Leadership and ICC Leadership.
  • Supports, and is supported by Fargo VA Health Care System Executive Leadership and ICC Leadership.
  • Shares budgetary responsibility and authority for funds allocated to the Service Line in the local department budgeting process.
  • Ensures services are provided in an efficient, highquality, costeffective manner within the budget allocation.
  • Works with Executive/ICC, departments leadership, and Human Resources staff to ensure adequate and appropriate staffing for all assigned areas.
  • Recruits, hires, evaluates, disciplines, and terminates actions for assigned staff.
  • Collaborates with ICC operation team and other staff as appropriate to ensure operations issues/problems are resolved in a logical, fashion with clear resolution, communication, and implementation plans and timelines for decisions made.
  • Ensures a forum exists in which staff participate in identifying, communicating, and resolving issues related to local service line operations, overall health care system operations, ancillary and support operations, and VISNwide mandates.
  • Collaborates with the VISN Primary Care and VISN Medical Director to ensure VISNwide ICC policies, procedures, performance goals, strategic plans and initiatives are communicated to staff and implemented.
  • Seeks and enhances opportunities to promote and strengthen VISN 23's goal of creating an integrated delivery system with ICC structure.
  • Reviews, interprets, and uses performance reports, benchmark data, budget cost/expenditure documents, staffing, and other reports in decisionmaking. Understands managed care practices, including health care finance, billing, coding, and documentation. Has knowledge, ability, and willingness to use and promote the wide dissemination among clinical staff of current automated technology for patient data tracking, patient orders, encounters.
  • Contributes to the development, maintenance, and enhancement of relations with internal and external entities including but not limited to: County Veterans Service Officers (CVSOs), medical and nursing schools, local public/private health care entities, and other Fargo VAHCS departments including, but not limited to: Information Technology, Laboratory, Pharmacy, Finance, Human Resources, Business Office, Unions, VISN and VHA task forces, decisionmaking, and policy development bodies.
  • Participates in VISN, Fargo VAHCS, and strategic, performance planning.
  • Participates in local administrative, management, safety, quality assurance/performance, and other assignments, meetings or committees as assigned.
  • Provides direct patient care in outpatient clinics and will participate in the On Call schedule if required and/or extended hours clinics, dependent on qualifications/expertise, and/or the needs of the ICC.
  • ACOS, PC's performance reflects and demonstrates support of the Health Care System Director's, and VISN's performance plan, as well as Network and National goals.

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