Beverage Manager

3 weeks ago

Las Vegas, Nevada, United States MGM Resorts International Full time

Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

PRIMARY PURPOSE:

The purpose of the Beverage Manager is to provide direction and leadership for the Beverage and Cocktails team consistent with the MGM brand. They direct Assistant Beverage Managers and manage the Beverage Staff team to achieve the operational and financial goals of each beverage venue; monitoring the performance, scheduling and training of the staff; maintaining the facilities in accordance with MGM Resorts service standards; and ensuring high customer satisfaction and an exceptional guest experience. All duties are performed in accordance to company policies and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Responsible for monitoring of daily beverage operations, fiscal budgets, guest service standards, and execution of marketing strategies to produce both short-term and long-term profitability.
  • Accountable for par levels for supplies, liquor, beer, wine and equipment, completing requisitions to replenish shortages or additional items needed for the anticipated business.
  • Responsible for execution of policies, operating procedures, training programs, directives, menus, work schedules, rules and regulations for the beverage staff.
  • Interview, select, train, supervise, counsel and coach beverage staff for the efficient operation of the department.
  • Drive employee engagement through coaching, training, and development.
  • Collaborate with Human Resources regarding employee relations.
  • Maintain the highest standards of health, sanitation and cleanliness with in all areas of Beverage.
  • Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
  • Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available in outlets, the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list, designated glassware and garnishes for drinks, all bar menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
  • Perform other job-related duties as requested.

MINIMUM REQUIREMENTS:

  • Bachelor's degree in a related field, or equivalent experience.
  • Two (2) years or more of prior relevant experience.

PREFERRED:

  • Previous experience working in a similar resort setting.
  • Previous experience managing employees under a collective bargaining agreement.
  • Ability to communicate in Spanish and or Asian Languages.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

  • Alcohol Awareness Card.
  • Food Handler Card.
  • Metro Non-Gaming Card.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Complete knowledge of health and safety regulations.
  • Knowledge of all beverage products, menu items and equipment used to perform these duties.
  • Working knowledge of Point of Sale (POS) systems and operations.
  • Ability to execute on guidelines for proper staffing to maximize efficiency and minimize labor costs.
  • Strong overall knowledge of beverage preparation and presentation.
  • Excellent interpersonal skills to deal effectively with guests, management, employees and other outside contacts.
  • Excellent customer service skills.
  • Able to lead and mentor a team.
  • Excellent organizational skills; be able to function under time constraints and deadlines with attention to detail.
  • Effective listening abilities and be able to make strong judgment calls.

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