Technical Services Associate

1 month ago


Chantilly, Virginia, United States SAIC Career Site Full time

Description

The Technical Services Associate provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing computer systems, software, or networked and/or wireless systems. Receives work through ticketing system. Will be involved with computer moves, image and deployment of computer systems, and incoming/removal documentation. Maintaining asset records.

This position is based full time in-person in Chantilly, VA.

Qualifications

Required Education:

Bachelors Degree and zero (0) years of IT support experience; experience accepted in lieu of degree.

Required Clearance:

Currently holds an active TS/SCI clearance with the ability to obtain a Polygraph

Required Experience:

Ability to learn customer support processes and techniques. Ability to work well with all teammates and multi-task in a fast-paced environment. Analytical and problem-solving skills, and excellent customer service. Interpersonal, written, and oral communication skills.

Required Certifications:

Ability to obtain a DoD 8570 IAT Level II certification within 6 months of hire date SAIC accepts applications on an ongoing basis and there is no deadline.

Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.

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