Technical Services Associate
1 month ago
Description
The Technical Services Associate provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing computer systems, software, or networked and/or wireless systems. Receives work through ticketing system. Will be involved with computer moves, image and deployment of computer systems, and incoming/removal documentation. Maintaining asset records.
This position is based full time in-person in Chantilly, VA.
Qualifications
Required Education:
Bachelors Degree and zero (0) years of IT support experience; experience accepted in lieu of degree.Required Clearance:
Currently holds an active TS/SCI clearance with the ability to obtain a PolygraphRequired Experience:
Ability to learn customer support processes and techniques. Ability to work well with all teammates and multi-task in a fast-paced environment. Analytical and problem-solving skills, and excellent customer service. Interpersonal, written, and oral communication skills.Required Certifications:
Ability to obtain a DoD 8570 IAT Level II certification within 6 months of hire date SAIC accepts applications on an ongoing basis and there is no deadline.Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
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