(Academy of Commercial Talent) Sales Associate Training Program

A.C.T (ACADEMY OF COMMERCIAL TALENT)

- SALES ASSOCIATE TRAINING PROGRAM - TOPANGA -

A.C.T is a disruptive new program to recruit Retail Talents as Sales Associate, bringing various experience and diverse profiles from everywhere. We believe that when diversity, equity and inclusion are fully embraced, innovation and creativity emerge to deliver excellence.

The Maison opens applications to profiles without prior luxury & retail/sales experience. We are looking for inspiring candidates who think outside of the box, value excellent customer service, and have a passion for luxury goods. Join us and take part of an exciting Retail transformation journey at Cartier.

If you are motivated and interested in joining the journey with us, we encourage you to apply, applications are open until 05/20/2024

HOW WILL YOU MAKE AN IMPACT?

As an A.C.T Sales Associate, you will be trained as a Cartier Ambassador and you will exemplify the Maison's commitment for excellence in customer care and client experience.

You will generate sales through a high-level knowledge of product attributes, and you will nurture professional client relationships to foster loyalty and brand desirability during and after sales.

You will maintain the highest boutique standard for daily operations and you will proactively manage your client portfolio.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Our only criteria for this program is to have a minimum of 5 years of a first professional experience in a client facing role.

We will then go through a series of skill-based assessment to evaluate the following:

• You are a natural communicator and are able to excel at product promotion and relationship management
• You are solution oriented and see challenges as an opportunity for improvement.
• You have a high level of curiosity about the luxury sector and continue learning about new products and trends
• You are an avid team player with an ability to collaborate with many different types of people to achieve a positive work environment
• You are able to manage high stress environments and can multi-task with professionalism and efficiency
• You are motivated to exceed and demonstrate an entrepreneurial spirit.

WHAT DO WE OFFER?

The A.C.T Sales Associate program offers an immersive journey where you will learn by doing and benefit from a robust onboarding experience that will give you the opportunity to begin your career in luxury retail. You will grow and learn from our experts in a positive work environment that is proud to advocate for an inclusive, multicultural, and fair work culture. We are passionate to develop your potential for a bright future at Cartier.

At Cartier we provide:

• A great opportunity to be a part of a dynamic and diverse team
• Exposure to market leading events and activations
• A highly competitive salary along with a number of other generous incentives and employee benefits
• A plethora of opportunities within Cartier and the wider Richemont Group to help you develop and take your career to the next level.

YOUR CANDIDATE JOURNEY WITH US:

This is the first time ever you will be able to apply without any resume. We will invite you to a robust and immersive assessment journey in order to evaluate different targeted skills. This will allow us to get to know you in a more objective and unbiased way.

The application process will begin with a set of assessments, followed by a video pre-screening interview where you will be asked to answer several questions. You will then be invited to take a behavioural assessment.

If selected, you will be invited to HR and Operational interviews which will include role play assessments during an in-depth face-to-face interview.

Throughout our history, Cartier has stood out because of the commitment of every one of our employees. We believe that when diversity, equity and inclusion are fully embraced, innovation and creativity emerge to deliver excellence. Regardless of the visible or invisible differences, we are committed to creating an environment where everyone has an equal opportunity to reach their full potential, be heard and feel valued.

WE OFFER

We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future

Expected Hourly Range: $20.00 to $25.00 (Commission and Overtime eligible)

Please note, salaries will be negotiated based on relevant skills and experience.